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The Castle & Ball Hotel

在1家马尔堡酒店排名第1
卓越奖
1 间客房 2 位成人
2017/06/04 2017/06/05
2017/06/04 2017/06/05
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611条来自 TripAdvisor 社区的点评

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英国弗雷什沃特
71条点评
5天前点评 通过移动设备发表
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We had to visit the area for a family occasion and after our last disaster at a hotel in Hungerford we found an alternative here at the Castle and Ball. One very good point I'd the large car park and the location right in the middle of town,However the whole place could do with a makeover. These old building need... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

Thank you for your feedback, I hope you will come back to see us again 更多 

6条点评
1周前点评
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On first impressions it does not excite the traveler, but does tend to grow on one. Menu rather limited and unadventurous. Bedroom and bathroom clean. Beat point is free car parking in the centre of Marlbrough. Almost value for money.

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

Thank you for taking the time to leave us some feedback 更多 

香港
124条点评
1周前点评
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I have known the Castle & Ball for over fifty years, having attended Marlborough College in the 1960s. The staff are always helpful and friendly with a sense of humour. However, the bedrooms are in need of refurbishment. The decoration is very tired and the carpets are worn. The bathroom had been patched up with hardboard attempting to conceal the... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

Thank you for your comments, I hope we can fix the issues before your next visit 更多 

5条点评
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Popped in whilst passing thru for a quick Sunday lunch with the family. Looks a nice place and was very well appointed. Friendly staff and prompt polite service. That's the good stuff. The meals - four roasts - were shocking. We'd had a very busy weekend so hadn't managed to eat properly for a couple of days which was the... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

I'm really sorry you didn't enjoy your roasts, I will speak to the Head Chef and discuss what went wrong... 更多 

30条点评
3周前点评
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We stayed here for 2 nights whilst visiting stone henge and other bits in the area. We were very happy with the hotel. It isn't what you would call luxury but you can't expect it to be with the age of the building and I'm sure they have certain restrictions as to what they can change. As a result of... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

I am so sorry for your room not being serviced, this is something I will discuss with the housekeeping team.... 更多 

7条点评
3周前点评
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This is rather a late review as we were promised a free weekend to prove that our experience was not to their usual standard, on phoning this was downgraded to one night. We stayed for 3 nights, smooth check in, nice room, at 5.00 am the first morning we were woken by alarm going off, fire alarm we were told... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

I'm very sorry that the fire alarm woke you at 5am, but this could not be helped as the fire... 更多 

16条点评
3周前点评
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We called in for an early dinner and felt very disappointed by the whole experience - the food was very average and the service was poor. We were served by 3 waiters, none of whom seemed remotely interested in what they were doing! A request for mayonnaise resulted in a nearly empty bottle being dumped on the table; a side... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

I am so sorry for your disappointing experience with us. I can assure this is not the norm, and I... 更多 

英国布莱顿
247条点评
4周前点评
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While the Castle and Ball is really a hotel (and looks quite nice, although I haven't stayed there), the downstairs bar offers some good classic pub food in generous quantities at good prices. Beer is very good, too, and no complaints about the service. Easy to find, too, smack in the middle of Marlborough's main street. There's a car park... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

Thanks for your review, I will pass on your compliments to the team. 更多 

英国伦敦
73条点评
4周前点评
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The double room was spacious, with a very comfy bed. The en-suite was also a reasonable size, with plenty of space for your 'stuff', and included a bath, which was very welcome. The decor in the room was rather bland, and lighting in the bathroom was a bit dim. Breakfast time was quite busy, but very well managed by the... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

Thank you for your review, glad you enjoyed your stay. 更多 

英国弗罗姆
87条点评
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The room was great & excellent value for 2 nights. Very spacious room & lovely large bathroom. Breakfast good - very friendly staff. I have left a separate review for the restaurant which I was very disappointed due to one member of staff at the bar. Unfriendly, no smile & not very helpful. I have stayed in 3 Old English... 更多 

Old_English_Inns99,The Castle & Ball Hotel 的 Manager,回复了这篇点评

Please see the review response on the pub page. 更多 

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2017/06/04 2017/06/05
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设施

特色
  • 免费停车
  • 餐厅
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 禁烟酒店
酒店餐饮
The Castle and Ball
The Castle and Ball
菜系: 酒吧餐, 英国菜, 酒馆
活动设施
  • 餐厅
  • 酒吧/大堂
客房类型
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 会议室

The Castle & Ball Hotel的其它相关信息

地址: High Street, Marlborough SN8 1LZ, England
地区: 英国 > 英格兰 > Wiltshire > 马尔堡
价格区间: ¥1,006 (基于标准间的平均价格)
酒店星级:3星级 — The Castle & Ball Hotel 3*
房间数: 37
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价格适用于1 个房间,2 个成人
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