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克利夫兰西湖万怡酒店 Courtyard Cleveland Westlake

在11家Westlake酒店排名第7
1 间客房 2 位成人
2017/06/04 2017/06/05
2017/06/04 2017/06/05
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135条来自 TripAdvisor 社区的点评

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36条点评
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I stay at this hotel fairly routinely and their staff all impresses me. What made this trip nice was I left some clothes in my room the week before and Liz emailed me and told me she would have it in my room upon check in. It was there and of course the staff was first class. Everyone is great... 更多 

335条点评
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Rooms clean & beds comfortable. Sink area small. No water cups. Point off for: 1) very loud hvac unit -- left off 2) no bar 3) breakfast area ok but firstwatch 8 min away so why bother -- really the point off is for the way too loud HVAC, the other issues are expected in this class hotel.

Pamela I,克利夫兰西湖万怡酒店 的 Manager,回复了这篇点评

Dear Jabrd, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay... 更多 

新罕布什尔州Loudon
58条点评
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My husband and I stayed here recently. This is a nice and comfortable hotel. Very nice accommodating staff. This hotel has a comfortable restaurant serving breakfast and more. Beds are comfortable. It has an exercise area and pool with hot tub. As new as it is it does need a bit of maintenance and the room cleaning could have been... 更多 

15条点评
2017-4-17的点评
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Average experience. The room was nice, though the online description seemed to be different than what we actually got. Front desk staff fell a little short on check in and check out - check in didn't seem to understand what room we were booked into and we waited for quite a few minutes before the front desk clerk came to... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

I want to apologize for your less than satisfactory experience with us. I want to assure you that your experience... 更多 

新泽西皮斯卡特维
106条点评
2017-3-30的点评
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I had a business trip to Cleveland, OH and I stayed at the Marriott Courtyard Cleveland Westlake. The stay was very comfortable. The service was warm and friendly. I had a room right next to the two elevators and once I entered the room, I forgot I my room was next to the elevators. I heard nothing. The Restaurant was... 更多 

8条点评
2017-3-19的点评 通过移动设备发表
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Stayed for three days. Hotel chain is consistent. Rooms are clean and comfortable. Hotel amenities were clean and comfortable as well. Staff was professional and very helpful for the few items we had questions about. Only item was not up to par was the hairdryer - better. To bring your own if needed Would definitely recommend staying and would stay... 更多 

1条点评
2017-3-6的点评
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The hotel is modern, nicely decorated, and clean. The traffic in the halls is sparse and very little noise from the hallways into the room. The room was nicely decorated, clean, and comfortable. The check in clerk was a little stand offish, not very friendly, but not rude. There was no clerk visible for check out. My husband went out... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

I want to apologize for your less than satisfactory experience with us in Westlake. We strive to meet and exceed... 更多 

西维吉尼亚查尔斯顿
152条点评
2017-1-18的点评
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A very typical, nice Courtyard property. It is in a good location-near a couple of restaurants and right off the freeway-which is a definite plus. It was quiet and comfortable. The room was large and fairly well lit. The bathroom was the same. Good bed and good shower--all one really needs. The staff was very friendly and efficient. Certainly would... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our... 更多 

29条点评
2016-12-30的点评 通过移动设备发表
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This is our second time staying at this hotel and we were not disappointed. Our room was ready early and received a suite for our platinum upgrade. The rooms were very dark: good for sleeping but bad for anything else. Very quiet and convenient location right off I-90. Thanks to the staff for working on the holiday and providing a... 更多 

130条点评
2016-12-11的点评 通过移动设备发表
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The hotel is average. Nothing bad but nothing great either. Staff were not outgoing but not ugly. Nicest people we met ran the little cafe in the morning. The desk staff seemed a little clueless about how things run.

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our... 更多 

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2017/06/04 2017/06/05
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克利夫兰西湖万怡酒店的其它相关信息

地址: 25050 Sperry Dr, Westlake, OH 44145-1535
地区: 美国 > 俄亥俄 > Westlake
价格区间: ¥998 (基于标准间的平均价格)
酒店星级:3星级 — 克利夫兰西湖万怡酒店 3*
房间数: 122
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