This was awful! We asked for non smoking room. The room had been smoked in multiple times. My kids were sick within ten minutes of being there. I complained and management said they could not control it. We were lucky to find a sweet bed...更多
回复来自Americas Best Value Inn-Mentor/Cleveland的ManagerVishal P回复时间：3周前
We are sorry you had a bad experience at our motel. Normally our non-smoking rooms are smoke free and we...更多
There may be people living at this property permanently- I didn't know for sure but it looked like it. The people kept checking out what we had. Room was dirty- stuff all over floors and floors were very sticky. Gross! Beds were practically on the...更多
This should be labeled the Inn for the Riff Raff. Tried to book a room for one night, desk staff very rude when I asked for a room out back away from the noise they said "paying customers" can pick which ever room they want....更多
回复来自Americas Best Value Inn-Mentor/Cleveland的ManagerVishal P回复时间：2017-5-31
I'm very sorry you had a bad experience. We will address the problems although I believe you may have us...更多
First off, unless you have a very, very good reason to be in Mentor, you have NO need to be here. Period.
Having established that, this motel is cleanish, cheap, and very sad. The bed was saggy, the overall mood grim.
Don't stop in Mentor,...更多
回复来自Americas Best Value Inn-Mentor/Cleveland的ManagerVishal P回复时间：2017-4-6
I appreciate the feedback, our management team will look into your concerns and unsatisfactory stay.