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Embassy Suites by Hilton Cleveland - Beachwood

Booking.com (缤客)¥1,000*
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在15家比奇伍德酒店排名第4
卓越奖
1 间客房 2 位成人
2017/06/11 2017/06/12
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2017/06/11 2017/06/12
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595条来自 TripAdvisor 社区的点评

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Embassy Suites by Hilton Cleveland - Beachwood新近的点评
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34条点评
2016-8-8的点评 通过移动设备发表
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Stayed one night in business. The room is pretty standard embassy suites style. Was clean enough. There was music playing in the parking lot which was where the bedroom windows faced. The music was from the hotel - why would you play music loud enough to disturb your own guests? Called front desk to ask them to reduce the volume... 更多 

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear jkbklyn, Thank you for the feedback regarding your recent visit and I apologize for the problems you experienced in... 更多 

1条点评
2016-8-6的点评
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The hotel is gorgeous, just very understaffed. They need to increase housekeeping staff to keep the rooms and lobby clean. The housekeepers I ran into while trying to find towels and was cloths were extremely busy and trying to keep up. I'm sure that's why they rushed and forgot things while preparing the rooms.

与 Embassy Suites Hotels 合作收集的点评

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear B3486ECbrendar, Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable... 更多 

3条点评
2016-8-4的点评
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My family and I stayed at the Embassy Suites (Beechwood) and enjoyed the experience. The hotel was a nice facility, the staff was professional. All in all it was a great trip. I totally recommend this hotel to travelers who will be staying in the Cleveland, OH area.

与 Embassy Suites Hotels 合作收集的点评

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear Kimberly H, Thank you for sharing your recent visit. Glad to hear you enjoyed the experience and found the... 更多 

7条点评
2016-8-2的点评 通过移动设备发表
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The embassy is currently going through parking lot construction but they are very up front and work to communicate with guests to eliminate most of the inconvenience. The worst part is the smell from the road resurfacing. Strong scent of gasoline at the entrance to the lobby. Room was older but clean. Found a red make-up stain on the top... 更多 

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear Candace M, Thank you for the feedback during your recent stay at the Embassy Suites Beachwood. Feedback such as... 更多 

1条点评
2016-8-1的点评
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Hotel is not the nicest embassy suites I I I have stayed at other embassy suites before and this does not compare. Very old and in need of renovation. It's nicer than a travel lodge but I've stayed at Courtyards that are nicer.

与 Embassy Suites Hotels 合作收集的点评

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear T7364HDtraveler, Thank you for your feedback and I'm sorry you found the hotel in need of renovation. We completed... 更多 

亚利桑那皮奥里亚
1条点评
2016-8-1的点评
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Bathroom smelled like urine and room was it clean or vacuumed all week. Question whether I had clean sheets. Trash cans still had items from last guest in it. The staff was friendly. Resturant messed up the order two nites in a row. The reception is minimal.

与 Embassy Suites Hotels 合作收集的点评

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear 807wesleyk, I am very sorry we were not able to provide you with the quality of services you deserved... 更多 

1条点评
2016-7-31的点评
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Nicely located hotel, near highways, restaurants and shopping. Housekeeping couldn't keep the number of towels we needed straight (replacing 3 with 2) and sometimes neglected to wash the glasses. They also left empty paper cups and then threw out my Starbucks coffee.

与 Embassy Suites Hotels 合作收集的点评

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear Mary K, Thank you for your recent feedback and sharing with me your concerns with Housekeeping. I have spoken... 更多 

马萨诸塞Longmeadow
202条点评
2016-7-31的点评
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the basics of staying in the hotel are all there. actually, the room was comfortable, and fortunately had good sound proofing. this hotel has a huge open atrium, so sound during the day can be loud, but one does not hear it in the room. staff were friendly, helpful. however, getting the right number of towels (even with a note... 更多 

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear Jeffrey k, Thank you for sharing your feedback regarding your recent stay at the Embassy Suites Beachwood. I'm glad... 更多 

卡罗莱纳州罗利
1条点评
2016-7-30的点评
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Be cautious when using online check-in at this hotel. I chose a non-smoking room on the third floor online, the arrived to a smoking room on the first. They gave away my room because they were overbooked.

与 Embassy Suites Hotels 合作收集的点评

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear X2139VVkevinw, First of all, thank you for your review of your past stay with us. I always appreciate hearing... 更多 

俄亥俄辛辛那提
1条点评
2016-7-28的点评
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Room wasn't ready as promised with online check in. Told it would be ready in 10 minutes and to wait in lobby. We patiently waited an hour only to find that the clerk who checked us in had left for the day and abandoned us. Reason for choosing this hotel was we have an ill child and had appointments at... 更多 

与 Embassy Suites Hotels 合作收集的点评

Steve M,Embassy Suites by Hilton Cleveland - Beachwood 的 General Manager,回复了这篇点评

Dear ddclinicstay, I am very sorry for the extended delay for your check-in process. I have shared your experience with... 更多 

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2017/06/11 2017/06/12
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特色
  • 游泳池
  • 餐厅
  • 客房送餐服务
  • 免费停车
  • 有健身房的健身中心
  • 酒吧/大堂
  • 含早餐
  • 免费高速WiFi
关于此酒店
  • 残障通道
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 家庭房
  • 小厨房
客房内设施
  • 微波炉
网络
  • 免费网络
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服务
  • 客房送餐服务
  • 免费停车
  • 提供上网服务的商务中心
  • 含早餐
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 会议设施
  • 干洗服务
  • 门房服务
  • 精通多国语言服务员
  • 自助式洗衣服务

Embassy Suites by Hilton Cleveland - Beachwood的其它相关信息

地址: 3775 Park East Dr, Beachwood, OH 44122-4307
地区: 美国 > 俄亥俄 > 比奇伍德
价格区间: ¥1,242 (基于标准间的平均价格)
酒店星级:3.5星级 — Embassy Suites by Hilton Cleveland - Beachwood 3.5*
房间数: 216
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