The customer service from hotel staff was excellent and the room was very clean. I loved the location. I will truly come back and stay here again. An excellent find for a quick getaway and R&R. Will make my stay longer next time.更多
Housekeeping did not clean my room. I asked for extra pillows, but did not get them. When I asked for clean washcloths and towels, I was instructed to bring the dirty ones down to the front desk and get some new ones. They would not...更多
Will never come back. NOT pet friendly. Trash everywhere. Rude manager/staff. It also looks like crack heads live there... Save yourself the experience and money. Especially if you're traveling with pets, just go to the Hawthorne. We're avid travelers and take our dogs a lot....更多
回复来自Extended Stay America - Winston-Salem - Hanes Mall Blvd.的General Manager00esa回复时间：5周前
Brittany, first of all, we apologize for the behavior of our associates and regret the inconvenience, and thank you for...更多
I stayed here for 10 days or so. It is priced well - The 3 star rating is an over all rating, if I was just rating it against similarly priced hotels it would easily get 4.5 stars.
Pros: Inexpensive, friendly staff, walking distance to...更多
I was in the Winston-Salem area for a few weeks. I stayed at the ESA near Hanes Mall. Overall, the room and staff were great. However, the amount of garbage they left for days on end was disgusting. Nobody really removed garbage over the weekend....更多