I was there for two days on business. One of the days I was given a complimentary breakfast, and there was a free shuttle from the airport. No complaints about the room, or anything else. The staff was very friendly, particularly Erica, and Jansen, working...更多
I am glad you enjoyed your stay with us. We strive daily to make each guest experience a memorable one....更多
Stayed only one night and was scheduled to stay 3 nights... no thx!
The sink stayed clogged and the A/C didn't work properly ... very warm .
The front desk didn't even apologize for the horrible experience .更多
回复来自Four Points by Sheraton Charlotte的Front Office ManagerBlake P回复时间：2017-8-7
We are sorry to hear you had a poor experience here at our property. We hope you'll give us...更多
We stayed at the Four Points by Sheraton Charlotte for one night on our way to Washington D.C. The hotel is ok and the location it good. The hotel staff was very nice and attentive. The woman who checked us in was very friendly and...更多
Thank you so much for the positive feedback about our staff! The rumors of upgrades that you have heard are...更多
The Sheraton Four Points is not a bad hotel, just in need of an update. The lobby was nice and the desk clerk very helpful. Airport shuttle service was easy to find and quick. This is not a bad stay if you need to be...更多
回复来自Four Points by Sheraton Charlotte的ManagerDerek S回复时间：2017-7-21
Thanks for your feedback @Mbhnm! Our new owners are excited to share an upcoming refresh to the property. We hope...更多