My wife and I stay at this hotel and the staff were amazing! They took great care of us throughout the entire time we were there. I highly recommend this hotel!! The room was clean and comfortable. And the breakfast was delicious!
Our stay here over Thanksgiving weekend was terrible, I have never had such crappy service at a hotel. The desk staff, including the Front Office Manager, was very rude and not very knowledgeable. The rooms are not well taken care of, you can tell they...更多
Stayed here overnight after a day of shopping in Niagara Falls area. This hotel is further away than the cluster of hotels in the shopping hub, but the drive was worth it for the cheaper rate. For the same price in the Niagara Falls area,...更多
The hotel was fine. Very clean and quiet. It was hot while we were there with no adjustments to the AC so we couldn't get the room as cool as we wanted for sleeping. The staff was pleasant and the breakfast good.
I am literally mortified by their service. Its been 3 weeks since I have been trying to contact the manager regarding an issue related with my stay at the hotel but the manager does not respond.
I have spoken face to face at the front...更多