Overall there is little to complain about other than the cost of the room and pet fees. The staff is professional and the rooms are clean. Breakfast is not included with the room fee but there is an in-house restaurant with average Nevada portions and...更多
Has free WIFI but is very bad. Issues every day with connecting on the 9th floor. For sure will try a lower floor next time to hoping for a better wifi experience.
Free airport shuttle and pretty good breakfast
Stale smell in rooms and no fresh air. Scratched and damaged furniture. Poor wifi. Slow moving drain , plug broken, No breakfast. This hotel is going downhill. This hotel was not worth the price. Desk clerk was nice and took off tax for government exempt...更多
回复来自Holiday Inn Reno-Sparks的Guest Relations ManagerIHGService回复时间：2017-6-6
Hello Patty W,
Thank you for being straightforward. I appreciate you sharing your thoughts about the ventilation in the room...更多
Front desk very friendly and welcoming. Rooms clean but very very outdated. Curtains were torn, sheets threadbare.
Carpet slightly soiled. Just not what you expect from a Holiday Inn.
Suggest you stay elsewhere.更多
回复来自Holiday Inn Reno-Sparks的Guest Relations ManagerIHGService回复时间：2017-5-12
Thank you for staying with us and for leaving a review. I am happy that you found our...更多
Room was clean and modern. Bed was comfortable.
Staff were helpful and friendly.
24-hr shuttle to airport is available. It is available to take you to a couple casinos like the Nugget.
Fitness center had 1 treadmill, 1 elliptical, and 1 stationary bike of average...更多