The staff went over and beyond to make our group's stay very nice. Everyone was kind and helpful. The manager surprised us with a number of extra "special" touches that we we not expecting. It was very much appreciated.更多
Unfortunately, this hotel sits about 50 feet from I-94 and is poorly sound proofed. I am a fairly light sleeper and had at best a poor night's rest.
That fact aside, the property was fairly well kept and of good quality.
Charlotte at the front...更多
回复来自Holiday Inn Express Benton Harbor的General ManagerKyle R回复时间：2017-5-20
I wanted to personally Thank you for the great comments and feedback. We use this to better our...更多
We stayed at this Holiday Inn Express for one rainy night in May. This was actually a free Chase reward night, compliments of our IHG MasterCard. We were checked in very quickly, and sent to the third floor for the night. The king size room...更多
回复来自Holiday Inn Express Benton Harbor的General ManagerKyle R回复时间：2017-5-13
What an amazingly detailed review. We appreciate the time you took to give us your valuable feedback. I will...更多
The staff was verh attentive. The rooms were clean and comfy. The regular breakfast staff wasn't there but rhe manager stepped and to make sure that the guests were happy with breakfast will definitely stay again更多
Staying here now for about 2 weeks. Breakfast is ready early which is a plus. Room is nice but you can hear everything that goes on around you. Walls and floors are thin!!
Not happy about them putting a Hold on your card for your...更多
回复来自Holiday Inn Express Benton Harbor的General ManagerKyle R回复时间：2017-5-2
Thank you for taking the time to share your experience about your recent stay at our hotel. You...更多