I check in approx. 6:55pm on a Friday evening. Tonya I believe her name was very pleasant & made it run quick & smooth. That's when my trip went sour. My room was filthy. There where potato chips in the middle of the floor. Which...更多
回复来自Holiday Inn Express Hotel & Suites Shreveport West的ManagerMichauchard回复时间：2016-6-23
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the...更多
My husband and I stayed here on our way to our honey moon. It was so wonderful. Lobby was clean, staff was very pleasant, rooms were clean. We were greeting with smiles. Everything overall was incredible. It was a little noisy, but it's not their...更多
We stayed here as a stop over on a road trip, and access to the interstate was easy.
Staff were friendly and helpful at check-in.
There was free wifi in rooms. The rooms themselves were clean, and quite large. They were a little dated, but...更多
The hotel was clean and comfortable; breakfast was average; staff was friendly. On the down side, there is significant road construction surrounding this hotel, and the airplane noise was loud at times. The road construction is obviously not the hotels fault, but if I needed...更多
回复来自Holiday Inn Express Hotel & Suites Shreveport West的ManagerMichauchard回复时间：2016-5-31
Thank you for staying and giving some feedback about your stay. Please come back and stay next time your in...更多
We selected the unit because it had a laundry and was close to the expressway. When we drove up we would have cancelled the reservation once we saw it but the policy would have charged us anyway. The desk staff was lackadaisical and not forthcoming...更多
回复来自Holiday Inn Express Hotel & Suites Shreveport West的ManagerMichauchard回复时间：2016-5-23
Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working...更多