We stopped overnight on our way across the country. We arrived around 7 pm and checked in quickly. Our room was ready and had all of the special amenities I had requested online. The staff was very friendly and helpful. The room was a queen...更多
For the price, this place is a dump. The carpet is torn, the ceiling is stained from where it was leaking, the phones in our room didn't work, the bathroom sink was clogged, the tub drain was broken, the tv remote was missing and the...更多
回复来自Residence Inn Monroe的General ManagerTrey L回复时间：4周前
When you have a moment, could you email me or call me so I can get a little...更多
We stayed here because my son had a baseball tournament at ULM and Louisiana Tech. This hotel was a great choice for our family because of all the on grounds amenities. There is a small basketball court where my boys spent lots of time playing....更多
Wish I could remember all names of staff members whom I encountered here - they have all been consistently friendly and helpful. We try to stay here whenever we work in Monroe, the rooms are clean well appointed kitchenette suites. They offer frequent evening mixers...更多
I was left with some "gifts" upon my return to my room after a work day...
Black painted fake nail on the floor.
Under serviced room...debris on the floor, a hair that's not mine, in my bed, sink was not cleaned, nor was the tub....更多
回复来自Residence Inn Monroe的General ManagerTrey L回复时间：2017-3-23
Thank you for your feedback. I have shared your comments with my staff and will continue to focus...更多