Is really a breath of fresh air when you walk into a hotel and your are greeted with a smile. The Manager on duty Mr. Diaz was so courteous, helpful I was not sure of how to get to my meeting next morning, he offered...更多
回复来自Extended Stay America - Louisville - Dutchman的ManagerManager_11525回复时间：2017-1-31
Your feedback is important. Thank you for sharing your comments. We are pleased to see our manager was able to...更多
Comfortable with my decision for an extended stay.
Secure, Service, Serene, at a sincere budget price.
Interstate, Hospitals, Restaurants, Shopping, Repair within a distance.
All with unconditional, genuine customer service更多
回复来自Extended Stay America - Louisville - Dutchman的ManagerManager_11525回复时间：2016-11-10
It is so rewarding to see you had an excellent stay at our hotel. Reading about the great customer service...更多
Its not that the room was small( queen bed, table, 2 chairs) or the bathroom was not adequate (JUST) or that it was bordering on shabby, or that the cable tv was less than good. No. What drives this poor review is the WIFI: when...更多
回复来自Extended Stay America - Louisville - Dutchman的ManagerManager_11525回复时间：2016-10-10
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to...更多
Even was in the new renovated room. Found BED BUGS crawling on me. Manager said "it's summer, it's happens" then claimed there were not any, even as I'm presenting one to them in a cup!!!!
Room renovated was a paint job as the furniture is...更多
回复来自Extended Stay America - Louisville - Dutchman的ManagerManager_11525回复时间：2016-8-4
I received a copy of your review for our hotel and wanted to take a moment to personally respond. I...更多
One week room was ok they were remodeling rest of facility. My toilet was broke for 5 days. The kitchen was not fully equipped. The shower curtain was covered in mold and was stiff hadn't been washed had to remove it and exchange it myself....更多