Perfect check in.
Thanks Rachel,friendly and amazing person.
Welcoming mural IHG Guests
They pay attention in advance requests of the guests.
Very polite staff
Hotel very well located.
Great room, clean, everything worked.
Wifi very good.
breakfas is greatt, full replenishments....更多
This hotel has been newly remodeled and is still undergoing some renovations. The room we had was massive, almost too big. It definitely needed more furnitures to fill it up. The redesign had put partial walls up where they served no purpose and there was...更多
回复来自Holiday Inn Express Hotel & Suites Frankfort的Guest Relations ManagerIHGService回复时间：2017-5-16
Dear m c,
Thank you for taking the time to leave us with your feedback and for staying with us....更多
Holiday Inn Express should completely remodel this hotel!! EESH!! The smoke detector in our room was hanging crookedly from the ceiling, the beds were very uncomfortable, the room decor was from 1970, and the walls outside of our room must have had a previous water...更多
回复来自Holiday Inn Express Hotel & Suites Frankfort的General Managerhiexpressfrankfort回复时间：2017-3-6
We are in the process of remodeling the hotel. Thank you for the time to write a review and showing...更多
All of the employees were really nice. The actual room was fair, really clean, two mini refrigerators; nothing really over-the-top outstanding, but nothing wrong either. I was pleasantly surprised with the breakfast. The cinnamon roles were totally yummy, and they had turkey sausage patties along...更多
No one to be found at the front desk for 15 minutes. When she did arrive, no apologies were made at all. The wifi password did not work. When my husband went back down to the desk, "oh that's tomorrow's". But my biggest complaint (HOLIDAY...更多
回复来自Holiday Inn Express Hotel & Suites Frankfort的Guest Relations ManagerIHGService回复时间：2016-12-13
Thank you for taking the time to post a candid review of our property and being one of...更多