I enjoy SpringHill Suites typically but found this one somewhat lacking. Our room was very good and clean. Liked the beds and the furnishings and the sink outside the bathroom. The desk attendant was quick and friendly. However, the single elevator felt very small for...更多
回复来自SpringHill Suites Kansas City Overland Park的ManagerRosa P回复时间：2016-7-6
Dear Wisconsin Tarheel,
Thank you for sharing your experience at the SpringHill Suites Kansas City Overland with us.
Nice staff, very clean, and overall enjoyable stay. The breakfast options were good and so was the location especially for the price. The rooms were very spacious and great for my three kids, they also enjoyed the pool.
My wife and I just spent two nights here and truly enjoyed the hotel. Our room/suite was fairly large with 2 queen beds, a large sleeper sofa, a nice sized desk with a great desk chair, a lounge chair and a couple of small tables....更多
Rain gets in 1st floor rooms through the air conditioner. We had to move to a different floor because of this. The maintenance came in to "fix" and spray Zep, it's just an air freshener to cover the mildew smell. The hotel staff was nice...更多
回复来自SpringHill Suites Kansas City Overland Park的ManagerRosa P回复时间：2016-6-13
We are sorry to hear that you had an unfortunate experience during your recent stay. Please rest assured...更多
I tried to walk into the front door at about 7 PM. Automatic doors slid open about a foot, stopped and then closed. It happened a few more times and I could not get in. I rang the bell and another guest was able to...更多
回复来自SpringHill Suites Kansas City Overland Park的General ManagerRosa P回复时间：2016-5-6
We regret to hear your stay was not what you hoped it would be. We have shared your...更多