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Extended Stay America - Chicago - Schaumburg - I-90

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63条来自 TripAdvisor 社区的点评

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开始撰写 Extended Stay America - Chicago - Schaumburg - I-90 的点评
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2条点评
2017-3-10的点评
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They simply get it. from management on down... they are the best ES in the Chicago area, hands down! I always just talk to them and they just make it happen. So, if your ever in the O'Hare area, for best for needed rest, this place is by far the best!

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

Your feedback is important. Thank you for sharing. We appreciate your kind comments regarding our hotel. We are glad to... 更多 

2条点评
2017-3-5的点评 通过移动设备发表
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Staff was judgmental, uninformed, talked broken Spanish, unorganized, not friendly. Housekeeping was very friendly, helped with everything, halls was noisy and saw paper in the halls and around the building. Kitchen had older plates, pots pans, handle on pans were broken, stove was old and microwave was smaller.

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we... 更多 

41条点评
2017-3-1的点评
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I checked into this hotel simply because others I would be working with had booked a stay there. The minute I walked in I knew. The smell is a combination of moldy, ashtray with an attempt to cover with bad air freshener. Multiple pillows all different and all had that same smell. In the middle of the night, the freezer... 更多 

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that... 更多 

9条点评
2017-1-1的点评
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The building was noisy; not very comfortable. We stayed at other places for the same rate that had better overall quality. The staff were awesome and accommodating, that was the only plus of this place. When we booked it online it said "breakfast included" but it turned out it was just coffee and granola bars. Very disappointing.

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

Thank you for taking the time to complete a review of Extended Stay America Schaumburg I90. Please let me start... 更多 

8条点评
2016-11-25的点评
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We were woken up one night by a dog barking within the hotel at 4:30 AM. This is unacceptable. But much worse we were woken up repeatedly by two males fighting and threatening to kill each other in the next room. We called the desk multiple times and they failed to address the issue. It was only addressed by speaking... 更多 

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

Thank you for your recent review of your stay. The situation you described regarding the secure feeling of the hotel... 更多 

佛罗里达奥兰多
2条点评
2016-10-1的点评 通过移动设备发表
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Jim at the front desk was fantastic. He called ahead to arrange and early check in at my next hotel Chicago O'Hare extended stay. This made it way easier especially because I was traveling with three children including an infant. It would've been difficult to find something to do all day especially without transportation with all the children. Jim also... 更多 

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

We appreciate you taking the time to write a review. I am pleased to see you were given excellent customer... 更多 

爱荷华迪比克
1条点评
2016-9-15的点评
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This was one of the filthiest hotels I have stay in. Hair in the beds and tub, excrement in the toilet, thin gross blankets and pink mold in the bathroom sink. Oh and let us not forget the " Grab and go breakfast" HA what a joke, brown water they passed off as coffee and packaged danishes that were all... 更多 

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

Thank you for taking the time to review your experience at Extended Stay America Schaumburg I90. I am sorry to... 更多 

3条点评
2016-9-5的点评 通过移动设备发表
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Hotel was nice and clean, the staff was friendly. First night here, the shower would get lukewarm at best, it was nice and hot the next day. It was pretty quiet here, which surprised me considering it was holiday weekend. Overall my stay was great, I'd definitely come back here again and I'd recommend it to others.

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. First... 更多 

乔治亚亚特兰大
3条点评
2016-8-19的点评
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I have been trying to work with the hotel but after my dates changed the hotel is trying to raise my rate 30$ a night. The hotel has been rude and unresponsive. The TV only has 10 channels and it has been one problem after another. I have booked and stayed at hotels all over the world and have never... 更多 

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 Manager,回复了这篇点评

Thank you for taking the time to review our hotel. I am sorry to hear that our staff came across... 更多 

6条点评
2016-7-1的点评
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After reading other reviews I was afraid of bed bugs but had NONE! While the room had a unpleasant musty odor upon arrival the room overall was acceptable. It is way basic but it did the trick for the $100 I paid including taxes & fees on hotwire after a $20 off $100 code. I think $50 per night is... 更多 

Manager_11525,Extended Stay America - Chicago - Schaumburg - I-90 的 General Manager,回复了这篇点评

Carla - Thank you for your review. We're sorry to hear that our hotel was not as clean as you... 更多 

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特色
  • 免费停车
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
活动设施
  • 网球场
客房类型
  • 小厨房
  • 无烟房
网络
  • 免费高速WiFi
  • 免费网络
服务
  • 免费停车
  • 自助式洗衣服务

Extended Stay America - Chicago - Schaumburg - I-90的其它相关信息

地址: 2000 North Roselle Road, Schaumburg, IL 60195
地区: 美国 > 伊利诺伊州 > 绍姆堡
价格区间: ¥561 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Chicago - Schaumburg - I-90 2.5*
房间数: 128
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