Stayed here two times in the last two years and will likely return.
Rooms are big, kept very clean daily and the breakfast ain't bad. Many shops and restaurants close by and not too far from the Metro train to downtown Chicago.
Staff has always...更多
Thank you for writing about your stay with us here at the Best Western – St. Charles. We...更多
Came to St. Charles, IL for a family visit and was very glad with the condition of this hotel. Nice quiet hotel in great area. Wonderful hot breakfast with lots of variety and selections. Clean rooms with very comfy beds. Good selection of TV channels...更多
Lived the staff and the customer service provided by finding a way to get a room at late part of night, after midnight. The front desk employee was able to book a room after a cancelation and was very happy to help complete check in...更多
Dear Brett B.
Thank you for your recent comments regarding the Best Western – St. Charles, Illinois. We appreciate you...更多
We had two rooms for Easter weekend, with grandkids in tow. They put us close together, and respected our privacy. ..of course, they were all but happy to help when asked. We are appreciative of all the remodeling they have undergone. It looks marvelous, and...更多
Thank you for your awesome review! I am so pleased to hear that you and your grandkids chose...更多
Check-in was cold and very impersonal. Neither person behind the desk was dressed professionally. And most aggravating of all was that two of the owners were loudly arguing in a foreign language while guests were trying to eat breakfast. It was very disturbing. Plus, hotel...更多