This is my 3rd night staying in a hotel on this road trip. I have paid cash for every room & used my credit card for incidentals with no problem. I arrived at this hotel & was told that the only way I could pay...更多
回复来自Country Inn & Suites Griffin的General Managerhiegriffin回复时间：2016-3-17
Thanks for letting me explain to you why we need a deposit. This is our hotel policy that when paying...更多
Customer service was great but I found a live BUG crawling across my bed.
I refused to go to a different room and ended up in another hotel that night (midnight) with the Front Desk assistance.
I got an apology compensation and some reward points,...更多
回复来自Country Inn & Suites Griffin的Guest Relations ManagerIHGService回复时间：2016-2-27
Thank you for your feedback. I appreciate your positive remarks about outstanding customer service at the hotel. Guest...更多
Stayed one night while traveling, desk employee at check in and at check out were both courteous and helpful. Breakfast was great and the person working the breakfast area made sure what was available was what we wanted. Property does need a light for the...更多
回复来自Country Inn & Suites Griffin的General Managerhiegriffin回复时间：2016-2-10
Thanks for letting us know what we are doing wrong and what we can fix. We strive to make sure...更多
Stayed here one night with my son while traveling. The hotel and room was clean and bed was comfortable. The cord on the microwave wouldn't reach the outlet so if you need a microwave that could be an issue. The breakfast was ok. Biscuits were...更多
回复来自Country Inn & Suites Griffin的Guest Relations ManagerIHGCare回复时间：2016-1-19
Dear Dawn L,
I appreciate you taking the time to comment about your recent stay at our hotel. I am...更多