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Imperial Swan Lakeland

在33家莱克兰酒店排名第23
1 间客房 2 位成人
2017/06/11 2017/06/12
2017/06/11 2017/06/12
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172条来自 TripAdvisor 社区的点评

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52条点评
2周前点评
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This place needs to be torn down and replaced with anything. The rooms are old, stank, roach infested and basic crap. Had a friend from Europe stay there on my recommendation based on its perceived level of comfort. i was 10000% WRONG. I was SO embarrassed when I helped them into their room. We saw roaches run under the bed... 更多 

40条点评
2017-4-18的点评
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We stayed at the Imperial Swan for three nights, while attending a convention. We did receive a reduced convention rate for our King Suite room. First, the good: The suite was large and the bed comfortable, as well as having plentiful premium towels. The bad: Parking is difficult (you would have to view the situation to understand), the breakfast is... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

DaChief, I want to start out by saying I appreciate your review of your stay with us!! Not many people... 更多 

旅行者正在热评这些莱克兰的酒店

佛罗里达橙园
1条点评
2017-4-10的点评
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I stay at this hotel 4-5 times a year. In the past, Brad, has gotten me early check-in, around 10:30 am. Well, Brad is gone and Rosa is there. When I asked for early check-in she started quoting company policy. Obviously not what I wanted to hear. She had me sitting around until almost noon and then advised me that... 更多 

nickimperialswan,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Hello psint, I would like to say thank you for your Trip Advisor review and taking the time to do... 更多 

1条点评
2017-4-7的点评 通过移动设备发表
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Me and 3 of my fellow pilots came down to this hotel and had a great stay. We fly down for the fly in and our original hotel had no more rooms. So we heard there were rooms available here. Now, we will officially be staying there each trip we make. It was very accommodating great location for fly in... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Well, we hope you have flown home safely! We are very appreciative to the pilots who come in along with... 更多 

1条点评
2017-4-5的点评 通过移动设备发表
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We come to the Imperial Swan yearly to set up our area at the Sun N Fun Fly In Expo and are never disappointed. I'll be honest. We were concerned over the recent reviews but were pleasantly surprised. We also saw that it looked better than it did the year prior. Our room was great, quiet, and comfortable. To me,... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

We always enjoy our Sun N Fun guests! I can't be more happy to hear someone review, reviews...haha. We take... 更多 

5条点评
2017-3-27的点评 通过移动设备发表
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Rented a room with two Queen beds, four people! In the restroom we're 3 towels 2 wash clothes and 1 hand towel! Comforter on one bed was soiled and ripped! Called for more towels and new comforter. Got another old comforter with no duvet! Had to go downstairs for the towels! Went out and came back there was an old... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Sherri O, Thank you for your time to review your stay, we truly appreciate it. It is standard policy to... 更多 

1条点评
2017-3-27的点评 通过移动设备发表
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Terrible would not stay there again. We had two different rooms phone didn't work in either room. Carpeting in the hall was filthy, there was gum on our lamp shade. We were with a group and requested to be on the same floor and we were all over the place. I was lied to by the staff and my husband... 更多 

Nick B,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Hello Mary F, I want to start off by saying we appreciate your review on your recent stay with the... 更多 

3条点评
2017-3-14的点评
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The rooms were clean however the rugs in the hallway were disgustingly stained. Also the exercise room was filthy and most of the equipment was broken and they only had a 45lb dumb bell but had a rack for a lot more. The sauna was also disgusting. Their continental breakfast was a joke. No yogurt, eggs, sausage, bread or donuts.... 更多 

nickimperialswan,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Hello trollgirl, First off, thank you for taking the time out of your day to review your stay with us... 更多 

佛罗里达圣彼德斯堡
3条点评
2017-3-13的点评
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I normally wouldn't leave a review, but this has to be noted. Let me begin so everyone knows that this isn't bogus, that Jeff the guy who works at the front desk was amazing and very great to work with. I also called the GM to let him know how well Jeff did. As far as my disputed claim, my... 更多 

nickimperialswan,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

ddt4three, I am happy to know that "Jeff" took care of you but I believe you mean Jack. White haired... 更多 

佛罗里达莱克兰
10条点评
2017-2-20的点评
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Visited the bar area for a friend's birthday celebration. The overwhelming odor of mold and mildew will take your breath away. The entire place is dirty and disgusting. The lobby restroom (shared with the bar), was out of soap, everything was dirty, falling apart and does not meet minimum accessibility standards. Only saving grace was the music and DJ. I... 更多 

nickimperialswan,Imperial Swan Lakeland 的 Director of Sales,回复了这篇点评

Hello Gatorgal1998, This looks to be a review of our on-site Sports Bar Jimmy D's. I will make sure to... 更多 

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2017/06/11 2017/06/12
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设施

特色
  • 游泳池
  • 免费停车
  • 酒吧/大堂
  • 免费高速WiFi
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 酒吧/大堂
  • 温水浴池
  • 有健身房的健身中心
客房类型
  • 无烟房
  • 套房
  • 吸烟房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
  • 付费网络
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 会议室
  • 宴会厅
  • 会议设施
  • 机场接送

Imperial Swan Lakeland的其它相关信息

地址: 4141 S Florida Ave, Lakeland, FL 33813-1626 (原名Sheraton Inn Lakeland)
地区: 美国 > 佛罗里达 > 佛罗里达州中部 > 莱克兰
价格区间: ¥864 (基于标准间的平均价格)
酒店星级:3星级 — Imperial Swan Lakeland 3*
房间数: 168
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价格适用于1 个房间,2 个成人
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