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Occidental Punta Cana

6,584 条点评
在39家巴瓦罗酒店排名第22
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Avenida Espana S/N Playa El Cortesito, 巴瓦罗蓬塔卡纳23301 多米尼加共和国
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¥1,380
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全景 (82)
泳池和海滩 (257)
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在 巴瓦罗 的 39 家酒店中排名第 22
位置
卫生
服务
性价比
酒店设施
免费停车
WiFi
有健身房的健身中心
游泳池
免费早餐
海滩
网球场
儿童看护服务
停车
公共 WiFi
付费 WiFi
付费上网
网络
室外泳池
酒吧/酒廊
餐厅
提供早餐
自助早餐
池滨酒吧
池畔酒吧
有氧运动
娱乐项目员工
晚间娱乐
夜店/DJ
儿童室内游乐区
儿童活动 (适合儿童/家庭)
儿童乐园
机场交通
提供上网服务的商务中心
宴会厅
会议室
Spa
面部护理
按摩
行李寄存
礼宾部
外汇兑换
商店
太阳椅/海滩椅
洗衣服务
熨衣服务
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客房特色
海景
无烟房
套房
家庭房
空调
客房整理服务
迷你吧
平板电视
私人阳台
保险箱
冰箱
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6,584 条点评0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
酒店大气壮观,非常贴近客人,服务优质,海滩一流。工作人员服务意识很强,待人亲切,客人至上,宾至如归。 餐饮很棒,品种丰富。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Punta Cana的GerenteMarcosCastilloOPC
2020年2月18日已回复
Dear yonganrey2009, First of all, we are sorry for not responding to your comment in chinese. We try to give every single one of our guests a very personalized experience, even once they’ve already left the hotel. That said, I would like to express our sincerest gratitude for your kind words and hope that we are able to host you again in the future. It was our sincerest pleasure to serve you. Best regards, Marcos Castillo General Manager Occidental Punta Cana
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娱乐设施太少,没有观光车,在旅馆内都是步行。环境还好,吃的东西太少。卫生间太少,沙滩巾供应点只有一个.....无语😶。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Punta Cana的GerenteMarcosCastilloOPC
2020年1月5日已回复
Dear Juancito8899, First and foremost, I would like to thank you for taking a moment of your time to share your opinion with us and sorry for not been able to respond your review in Chinese. We are sad to learn you were dissapointed with our holiday offering and service provided, but know we have reviewed all of your comments and suggestions and have taken the liberty of sharing them with the management of our resort. I can assure you that our team members are well service oriented, which is why it is very concerning for us to read about your experience. It is through unbiased feedback and customer reviews that we are able to target the specific areas where we need to improve. Please accept our sincere apology for any difficulties you might experienced. Once again, we guarantee that we will look further into your claims and take any steps necessary to improve in these areas. It was truly our pleasure to serve you. Very cordially, Marcos Castillo General Manager Occidental Punta Cana
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食物需要更多样性,环境噪音很大,影响睡眠,应该多安排服务人员多作解释,多作安排,让客人更多体验!!!
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Punta Cana的GerenteAmbarOPC
2019年6月28日已回复
Dear Fearless46864617088,   Thank you for sharing your experience at Occidental Punta Cana with us. First of all I apologize for not being able to respond to your comment in Chinese. On behalf of our hotel, I extend our sincerest apologies for the perception that has taken our property. I hope you have the certainty that we have taken into account your comments, by virtue of taking the appropriate actions to correct the detractors that prevented you from fully enjoying your stay. Our main goal is to offer each of our guests an excellent experience, that is, a five-star experience. Once again, we thank you for choosing Punta Cana to enjoy your holidays. We sincerely hope we will be honored again with your visit and, in this way, change the perception that has been taken from our hotel. It will be a pleasure for us to welcome you in the future. It was a pleasure to serve.   Cordially,   Ambar Guzman Assistant Manager Occidental Punta Cana
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打扫卫生的人很是不好.其它的还好。入住三夜,床上用品,洗漱用品不给换。其它的都很好。海滩环境优美。吃的也好。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Punta Cana的ManagerScarlettOPC
2019年4月7日已回复
亲爱的 Wander66001189091, 首先,来自Occidental Punta Cana团队的亲切问候。感谢您分享您对我们体验的印象所花的时间,以便其他旅行者可以从您的评论中受益。   我们很高兴知道您在我们的度假村享受愉快的住宿,但我们很遗憾您没有像清洁一样安心。 我们会考虑您的意见。 我们希望很快能再次在Occidental Punta Cana见到你。 我们很高兴为您服务。   此致 Scarlett Acosta Social Media Manager Occidental Punta Cana
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食物不干净,海鲜不新鲜,我们一大班人吃完都拉肚子了!严重不行。 自助餐也不怎么样,服务态度差,厨师根本不会烹饪海鲜,没什么食物可选择! 海滩很漂亮但没什么地方玩,水位很浅!酒店地方很小停车场也很小,都找不到停车位!收费的地方有很多,不可否认都是被游泳池的相片骗来入住的,决对不会推荐给亲朋好友,希望能接受改进。
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回复来自Occidental Punta Cana的Public Relations Managergpcsm
2018年6月28日已回复
Dear Amelia Z, Thank you for choosing us as your holiday destination and for taking the time to provide us with your experience rate. We are dissapointed to see that you didn't enjoy the five stars vacation that our guests are used to have. We are also very concern to learn about the food inconvenience, since we follow strict standards to make sure our guests are serve with high quality food and beverage services. This and all the mentioned points of your review, will be evaluated in order to take them as tools to ensure the excellent holiday experiences we are known for. We hope you reconsider visiting us again, as a chance to change your perception of our resort. It was a pleasure to serve you. Best regards, Luz Salcé Guest Service Manager
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价位
¥896 - ¥1,937 (基于标准间的平均价格)
其他名称
occidental grand flamenco punta cana hotel punta cana, grand flamenco punta cana, occidental punta cana, flamenco punta cana, grand flamenco occidental punta cana, punta cana occidental grand flamenco, occidental flamenco punta cana
原名为
Occidental Grand Flamenco Punta Cana
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳巴瓦罗
客房数量
860
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