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齐沃兰度假村
Zeavola Resort

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旅行者 (83)
360
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客房和套房 (70)
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游泳池
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餐厅
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Spa
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含早餐
有健身房的健身中心
公用Wifi
干洗服务
户外泳池
提供早餐
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洗衣服务
精通多国语言服务员
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2,153 条点评
0 个房间贴士

点评

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我不认为这里称得上五星级酒店。工作人员虽然很友好但是缺乏专业训练。这是我住过的、唯一一个员工一直对客人说“不”的酒店。客房整理人员并没有补充房间里的牛奶或奶油,我只好自己去餐厅要一些。但餐厅的人告诉我他们不能给我,因为餐厅已经停止营业了。我又去了前台,他们的回答是客房服务部直到明天早上8店才上班。吃晚饭的时候我们像换一张桌子,他们依旧说不行。我还只列举除了其中的一部分。他们自助餐厅对不起30块这个价格。我们在其它地方吃的好吃得多的自助餐也要不了这个价格。
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回复来自齐沃兰度假村的ManagerEAM_Zeavola
2019年5月8日已回复
Dear Khun Marc, Thank you for your review even it is a negative one. This gives me the opportunity to explain a little bit as obviously everyone is reading bad comments. I took time to research the points you have brought to our attention. You have been looking for milk at 5.45 in the morning and the housekeeping is not yet on its way to refill or clean the rooms. I agree that the Restaurant team you have talked to should have been off to help right away. I do apologize that this wasn’t the case. About switching tables at dinner, this was only rejected as your favored table was already reserved. Your comment about our International BBQ Buffet took me by surprise, as this is one of our highlights in the week. We only received praises about the quality and variety, especially for the reasonable price. Anyway, if you would have brought your concerns to the attention of the management while staying with us, I am sure we would have found a way to rectify this. For all future guests, please ask! If you don’t ask, we can’t help. We are having an overall international guest satisfaction of 93% and I must have answered today, 15 different reviews on all different platforms where the guests especially praise the friendliness and professionalism of our staff. We do strive long to create for every guest a magical time staying with us and I am sorry to see that this time our efforts didn’t work out. Stay healthy and successful, Lion & The Zeavola Family
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这家酒店是我们住过的最好的小型豪华酒店之一。 除了它在皮皮岛的优越位置外,这个度假村的工作人员的提供高品质服务和对细节的关注使其真正令人惊叹。这家酒店的食品质量保证有5星级...早餐特别美味...满是新鲜水果,糖果,冷/热食物等。这家酒店在优越的自然环境中提供低调奢华,同时使用 可持续性做法保护环境。 我向那些关注保护环境而不是只热衷豪华的客人强烈推荐这家酒店。 我们一定会回来的!
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回复来自齐沃兰度假村的General ManagerFlorianPhiPhiIsland
2019年4月22日已回复
Dear Robert, Thank you very much for your kind and positive review. We love our food and especially our Chef Mr. Satya is always focused on ensuring everybody is happy. Breakfast is the most important meal of the day ( as by Arnold Schwarzenegger) and we truly believe in making it splendid. There is always a better hotel but we focus on doing our little hotel as good as possible. We wish you a successful year 2019 and look very much forward to welcome you back. FLorian and the Zeavola Family
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这已经是我第五次入住这家酒店了,这里正在变得越来越好,酒店的服务一流,工作人员都很棒,主厨做的菜品创意十足,酒店位于一座岛上,远离游客以及喧嚣。这家酒店绝对是岛上最棒的一家度假酒店了,感谢这家酒店的管理团队。
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回复来自齐沃兰度假村的General ManagerFlorianPhiPhiIsland
2019年4月5日已回复
Dear YPD, Are you the little brother of NYPD?? For you 6th visit we will have a Police T-shirt ready for you. It was great that you came around again. Its always a pleasure to see old friends. We are delighted that you had an excellent time in our little resort. Become even more healthy and rock the Year down. Florian and the Zeavola Family
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非凡的酒店,有着最漂亮的大皮皮岛沙滩,地理位置很优越,保养得很好。特别提及食物,要特别说说厨师Satya-他煮的美味佳肴让我们的假期更加舒服,更让我们惊喜的是他的招牌菜...真是一个可爱的人儿啊...除了仅有的几条负面评论可以忽略不计之外,繁忙的Tonsay湾的美景与自然融为一体...休息放松的绝佳去处...很喜欢,会再来的。
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回复来自齐沃兰度假村的General ManagerFlorianPhiPhiIsland
2019年2月3日已回复
Dear Harsha V, Thank you so much about your kind words about our Executive Chef Satya. We are glad that he was able to create a culinary delight for you and your partner. That's what he does with his professional knowledge and his wonderful smile. We would love to welcome you back one day. Have a healthy and successful year 2019 Florian, Satya and the Zeavola Family.
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蜜月假期中跟老公在这里住了一阵,简直棒极了!当然了,跟这种类型的其他度假村比,还是有些不同的,海滩很漂亮,距离度假村就几分钟的距离。齐沃兰的工作人员非常热情,很乐于助人,尽全力满足我们的需求。餐厅食物很漂亮-种类丰富,超赞,品质一如既往,特别好!度假村的设施也很棒。强烈推荐给来休闲放松的夫妻们!
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回复来自齐沃兰度假村的General ManagerFlorianPhiPhiIsland
2019年1月7日已回复
Dear 713 Geraldine, Thank you so much for your lovely review and your positive comments about our team, the cuisine and the hotel. We wish you a healthy and successful year 2019. We would love to welcome you back one day. Florian and the Zeavola Family
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价位
¥1,312 - ¥2,313 (基于标准间的平均价格)
其他名称
zeavola hotel ko phi phi donzeavola hotel krabizeavola resort krabi
位置
泰国甲米府大皮皮岛
客房数量
53
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