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Extended Stay America - Austin - Northwest - Research Park

在201家奥斯丁酒店排名第154
1 间客房 2 位成人
2017/06/04 2017/06/05
2017/06/04 2017/06/05
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Extended Stay America - Austin - Northwest - Research Park
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104条来自 TripAdvisor 社区的点评

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德克萨斯州奥斯丁
113条点评
2周前点评
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A family member spent several months at this hotel between January and April in a king room. The king room has a bedroom separated by doors from the living area, and includes 2 TVs. It's actually a nicely-sized space with ample room for 2-3 people. The hotel is very affordable (less than $50 a night) if you plan to stay... 更多 

00esa,Extended Stay America - Austin - Northwest - Research Park 的 General Manager,回复了这篇点评

Thank you for reviewing our hotel. We appreciate you pointing out our well-appointed rooms, on-site facilities and the convenience of... 更多 

1条点评
4周前点评
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Bathtub had bondo or some other material layered over the original bathtub. It was peeling off in large strips. No way was I able to bathe or shower. Carpet was filthy and sticky. I will never again stay in this or any of the Stay America Hotels.

00esa,Extended Stay America - Austin - Northwest - Research Park 的 General Manager,回复了这篇点评

Linda, thanks for being our guest. I am so disappointed to see your experience and apologize for the inconvenience you... 更多 

墨西哥墨西哥城
7条点评
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We decided to go to this hotel, because it was one of the "affordable" ones, at $200 per night, no less, and because it had a pool. When we arrived, we realized the placed was dirty, and really poorly maintained. The bathroom is just filthy (see the pic of the shower curtain), the bathroom door was totally broken, and the... 更多 

00esa,Extended Stay America - Austin - Northwest - Research Park 的 General Manager,回复了这篇点评

Thank you for feedback of your stay. I am very disappointed to see that your feedback referenced the description of... 更多 

1条点评
2017-4-12的点评
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Drove in from Dallas. Arrived before 10 pm only to find that this so called "hotel" had given away my room despite the fact that I had already paid for it. The staff was completely unprofessional and unapologetic. I didn't get past the lobby but it was absolutely filthy. Thankfully I was able to find another room even if it... 更多 

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

I am truly sorry for any inconvenience that you may have to deal with. Please accept our apologies regarding the... 更多 

德克萨斯州达拉斯
1条点评
2017-3-12的点评
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I was actually booked for 2 adults and 3 children aged 8, 12 and 14 through a third party website. At check in, I was told that I was only booked for 3 adults and they do not have any rooms to accommodate that many guests unless one of my child has to sleep on the floor which he did.... 更多 

德克萨斯州奥斯丁
19条点评
2017-3-10的点评 通过移动设备发表
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I stayed here four nights while work was done in my apartment. I regret selecting this in haste. When I checked in I was given no information at all, I even had to ask where my room was located. There were no dishes, etc in the room so when I returned to the lobby I was told you had to... 更多 

德克萨斯州奥斯丁
3条点评
2017-1-16的点评
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My vehicle was broken into & items stolen. Reported it to main desk & said management will contact me. Never did. I asked for surveillance footage. They didn't know if they had this security but told me to make a police report. There is no security whatsoever at this hotel and the clever thief knows it. The problem just swept... 更多 

德克萨斯州奥斯丁
4条点评
2017-1-16的点评 通过移动设备发表
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Checked in to my huge 1 bedroom suite and it's awesome especially at the cheap rate I got it at! Ms. Brittany White was very pleasant and super accommodating. Was a warm welcome. Have to say so far so good!

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

The team and I appreciate your remarks. It is good to know you valued the spaciousness of your room for... 更多 

3条点评
2017-1-12的点评
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All the drawers and cabinets were open when I arrived, as was the folding bed. Look like they had just fumigated. Fire alarm outside of room went off at 11:45 pm. No coffee maker in room. Dirt on bathroom floor. Coffee and granola bars for breakfast.

田纳西纳什维尔
1条点评
2016-10-21的点评
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This place is a disaster. I arrived to find out that my reservation was given away (despite the email indicating it was guaranteed) and it took more than an hour to find a room. The man at the front desk was a new hire and was the only one working the overnight shift. It was clear he had no idea... 更多 

Manager_11525,Extended Stay America - Austin - Northwest - Research Park 的 Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear... 更多 

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2017/06/04 2017/06/05
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设施

特色
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 客房送餐服务
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 小厨房
  • 无烟房
  • 家庭房
客房内设施
  • 微波炉
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务
  • 客房送餐服务
  • 会议室
  • 提供上网服务的商务中心
  • 精通多国语言服务员

Extended Stay America - Austin - Northwest - Research Park的其它相关信息

地址: 12424 Research Blvd, Austin, TX 78759-2315
地区: 美国 > 德克萨斯州 > 奥斯丁
价格区间: ¥688 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Austin - Northwest - Research Park 2.5*
房间数: 120
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价格适用于1 个房间,2 个成人
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