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Comfort Suites Airport

携程(Ctrip.com)¥593*
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在15家Alcoa酒店排名第11
1 间客房 2 位成人
2017/06/04 2017/06/05
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2017/06/04 2017/06/05
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117条来自 TripAdvisor 社区的点评

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佛罗里达迈尔斯堡
43条点评
2周前点评
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This was one of my worst hotel experiences. The hotel is under renovation and should not be open. I was placed in a room just a few doors down from the work zone. The workers were incredibly discourteous. They blasted music and shouted loudly while working until 8pm. Then, they stayed in one of the rooms across from mine and... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear FunkyBud, Thank you for your review. We value guest feedback and will use your comments to improve for future... 更多 

1条点评
2017-4-16的点评 通过移动设备发表
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Donnie Lawson i believe was the gentlemans name. He went above and beyond any customer service ive had at any hotel thus far. he truly made my family feel welcome and at home. Mr. Lawson was professional and very helpful with whatever my family needed, but what really won me over was the empathy and compassion Mr. Lawson had shown... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Daniel V, Thank you so much for recognizing Donnie for his hard work and dedication to customer service. We... 更多 

3条点评
2017-3-28的点评 通过移动设备发表
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This place is under serious renovation. The two reasons we stayed here were the pool and the fitness room. The fitness room had one ancient treadmill and everything else was broken. The pool was so full of chemicals it made your eyes bleed. Until the renovation is done they should really shut down. They start work at 8 in the... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Claire D, We are so sorry that you were inconvenienced by our renovations. Hopefully, we will be completed in... 更多 

佛罗里达奥兰多
49条点评
2017-3-13的点评
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Had a one night stay here before catching a flight here in the morning. Its literally about 5min away from the airport (shorter than that) - the airport is across the street. There is plenty of fast food options available nearby - McDonalds, Wendys, Sonic, Captain D's, and i think a Ruby Tuesdays was down the street as well as... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Alvin G, Our guest comments are very important to us as we work to insure we meet our guest... 更多 

7条点评
2017-2-6的点评
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This is a hard review to write because Comfort Suites are my "go to" chain but this is a poor excuse for a hotel. My room smelt disgusting there were holes in the wall that had been filled in but not oainted over, big chunks of wall missing from above the airconditioner. The bathroom was dirty and mouldy. The commom... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Jules1804 We are so sorry that you experienced problems during your recent visit with us. Your experience is not... 更多 

南卡罗来纳查尔斯顿
1条点评
2016-11-29的点评
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Spent 4 nights here while visiting family for thanksgiving. Toilet wasn't working so mentioned it to front desk. She said she was the only one there and couldn't take care of it so she moved us to another room. The new room was well worn! There was a stain on the bathroom ceiling from the toilet in the room above.... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Lgermain97 Thank you for choosing our hotel and for posting this review. Your comments are very important and we... 更多 

俄勒冈Canby
71条点评
2016-11-8的点评
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Because of awful connections out of Knoxville on Sundays to PDX I stayed two nights. The staff was fine. The prices seemed ok when booking, but the property is badly in need of refreshing, updating. Carpets in halls black with dirt and coming up off floors. Room was clean and bed was good, but noticed a lot of wear, and... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Valued Guest We are so sorry that your were delayed at the airport, however, we appreciate your businss and... 更多 

2条点评
2016-11-1的点评 通过移动设备发表
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Stayed here for two nights. The check in experience was good, and all of the desk personnel were very personable. The room was a disaster. I tried to attach a picture of what the Sleeper sofa in the room looked like but couldn't. There was a huge mysterious stain on the front that I found very gross. The cushions were... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Mike We are so sorry for the problems you experienced at our hotel. Obviously this room should have been... 更多 

卡罗莱纳州Burnsville
61条点评
2016-10-13的点评
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We stayed here after meeting our son and grand-daughter when they arrived late at night. The pool area was a lovely spot for me to read while the rest of the family slept. They also had a well-equipped exercise room

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Quakertraveler It means a lot to hear from guests who are satisfied with all of our services and amenities.... 更多 

83条点评
2016-10-12的点评
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We stayed here eight years ago when my aunt passed. We came back last month to attend a relative's wedding. The place was just as we left it.... literally! Same carpet, same paint, same everything. Same dust in the corners of the carpet. The chrome is coming off the faucet fixtures. It wouldn't be so bad if they give if... 更多 

Gloria B,Comfort Suites Airport 的 Guest Relations Manager,回复了这篇点评

Dear Valued Guest Thank you for sharing your recent stay at our property. Your business is very important to us... 更多 

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2017/06/04 2017/06/05
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设施

特色
  • 游泳池
  • 免费停车
  • 含早餐
  • 有健身房的健身中心
  • 免费高速WiFi
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 无障碍客房
  • 家庭房
客房内设施
  • 微波炉
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 提供上网服务的商务中心
  • 自助式洗衣服务
  • 提供早餐
  • 接驳车服务
  • 机场接送
  • 会议室

Comfort Suites Airport的其它相关信息

地址: 140 Cusick Rd, Alcoa, TN 37701-3126
地区: 美国 > 田纳西 > Alcoa
价格区间: ¥854 (基于标准间的平均价格)
酒店星级:2星级 — Comfort Suites Airport 2*
房间数: 59
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价格适用于1 个房间,2 个成人
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