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蒲莱泉度假村
Pulai Springs Resort

913 条点评
在141家新山酒店排名第21
20 km Jalan Pontian, 新山81110 马来西亚
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旅行者 (90)
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全景 (15)
客房和套房 (46)
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位置
卫生
服务
性价比
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
免费早餐
高尔夫场地
儿童活动 (适合儿童/家庭)
儿童乐园
免费上网
WiFi
网络
室外泳池
酒吧/酒廊
餐厅
自助早餐
池畔酒吧
提供上网服务的商务中心
会议设施
宴会厅
会议室
Spa
礼宾部
干洗
洗衣服务
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无烟房
套房
家庭房
空调
私人阳台
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小厨房
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家庭度假村
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913 条点评0 个房间贴士

点评

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蒲莱泉度假村酒店拥有一群友善的员工,我的房间很棒,很宽敞,房内还有厨房。这是一家非常适合放松的度假村酒店。推荐所有旅客和家庭游客入住这里。
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回复来自蒲莱泉度假村的General ManagerPulaiSpringsResortJB
回复时间:4周前
Dear Guest, Thank you for the positive feedback and for sharing with everyone here on Tripadvisor. Glad to hear that you had a great escape and we hope to see you soon! Sincerely, Sunny Soo, General Manager
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普莱温泉度假村在当时一定非常棒。不幸的是,现在她是一个美丽但疲惫的老太太。这里早餐很好,餐厅的服务员非常友好和乐于助人。接待处的女士们需要改进她们的沟通方式,因为很难和她们沟通,但你可以看到他们已经尽力了。所以谢谢你们。飞盘高尔夫球场很棒。
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回复来自蒲莱泉度假村的General ManagerPulaiSpringsResortJB
2019年7月14日已回复
Dear Guest, Thank you for taking the time to share with us your experience. While you had a great experience with breakfast and our service was great, I appreciate your feedback about our reception personnel. We will surely look into improving what is necessary. In the mean time, I am glad to hear that you enjoyed playing Disc Golf while you were here. The next time your travels take you to Johor Bahru, do think of us again. See you soon. Sincerely, Sunny Soo, General Manager
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我在6月1日这天在蒲莱泉度假村举行了婚礼,在整个婚礼过程中,我感到非常不开心,对整个服务过程很失望。也已经跟相关的经理反映了这些问题,并强调了这些,经理没有给予我很好的回复,解释很片面,不专业,因此问题也没有得到很好的解决。希望高层的人能就此事尽快与我联系,我将非常感激。
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回复来自蒲莱泉度假村的General ManagerPulaiSpringsResortJB
2019年6月24日已回复
Dear Guest, Thank you for taking the time to share with us your experience. First and foremost, I wish to congratulate the both of you on your wedding recently. At the same time, I wish to sincerely apologize about your overall unsatisfactory experience when you hosted your wedding event here. I regret that this has left you with a negative impression about our resort, especially on such a special occasion such as your wedding. Please be advised that I have discussed with matter with the relevant parties and I have assigned our F & B leader / head will be in touch with you to discuss. Thank you very much for the feedback as this helps us to re-evaluate our overall services to improve what's necessary. Sincerely, Sunny Soo, General Manager
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非常不推荐这家酒店。以下是我入住一晚后的总结。1.房间没有维护。2.房间里有怪味。3.上一位客人留下的毛巾挂在厕所门后。4.空调调到17度还不冷。5.床和枕头都太软了。6.马桶盆充满了黑色污渍。7.没有牙刷和牙膏。8.只有很少的几瓶洗发水和沐浴用品。
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回复来自蒲莱泉度假村的General ManagerPulaiSpringsResortJB
2019年5月26日已回复
Dear Guest, Thank you very much for taking the time to review us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the room facilities. I have personally addressed this with our team to ensure this won't happen again. Thank you again and we very much hope you would consider giving us another chance and stay with us. Sincerely, Sunny Soo, General Manager
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我在这里住的很开心,我住的是单卧室套房。度假村的工作人员很友好,房间非常干净,卫生间很漂亮,床非常舒服,有很多不同类型的游泳池可以玩,很适合带孩子们一起来。 度假村还有很多在线促销活动。高尔夫球场的设施也完善很好。
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回复来自蒲莱泉度假村的General ManagerPulaiSpringsResortJB
2019年5月1日已回复
Dear Guest, Thank you so much for taking the time to review us. I am very pleased to hear that you had such a wonderful time here. Glad to know that you were satisfied with the overall cleanliness and you took advantage of the many pools available at the resort. We hope to see you again soon, perhaps during the mid year school break. Sincerely, Sunny Soo, General Manager
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上一页
价位
¥268 - ¥783 (基于标准间的平均价格)
其他名称
pulai springs hotel johor bahru, pulai springs johor bahru
位置
马来西亚柔佛新山新山
客房数量
200
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