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美利亚巴厘岛
Melia Bali

7,587 条点评
在59家努沙杜瓦酒店排名第17
Kawasan Wisata ITDC Lot 1 PO Box 88, 努沙杜瓦80363 印度尼西亚
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旅行者 (587)
客房和套房 (50)
泳池和海滩 (42)
卓越奖
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卓越奖
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免费停车
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游泳池
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酒吧/酒廊
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室外泳池
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餐厅
提供早餐
自助早餐
池畔酒吧
网球场
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提供吸烟室
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英语, 西班牙语, 印度尼西亚语, 日语
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特惠方案:美利亚酒店官网预订专享礼遇
酒店优惠信息
7,587 条点评0 个房间贴士

点评

旅行者评分
  • 4,411
  • 2,053
  • 687
  • 251
  • 166
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  • 中文(简体)
巴厘岛美丽亚酒店的工作人员们让我们的假期非常难忘。他们很专业,很乐于助人。度假村本身没有问题,也没有什么特别的,就像你在任何地方都能找到的一样,但这里的工作人员真的是隐藏的宝石。总的来说这是一次很棒的体验,我们下次会再来的。
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回复来自美利亚巴厘岛的ManagerMeliaBaliIndonesia
2019年7月15日已回复
Dear ReidHouse1984, Greetings from the shores of Indian Ocean! Thank you very much for staying with us, as well as for letting us know about your recent experience. It's a delight to see that you had an enjoyable stay with us! Your feedback about our team is very encouraging and rewarding, in fact our people are our most prized assets as it is through them only, that we can show the true Melia hospitality as caring family providing unparalleled services straight from the heart. Please rest assured that your kind words will be shared with the team in recognition of their hard work and dedication. With greatest pleasure we will be looking forward for your future visit! Please do not hesitate to contact us for any assistance with your future booking. Best regards, Isma Suryani Quality Control Officer
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不得不说我来之前在携程选酒店选了很久,Melia是综合点评最好的,来了入住了后果然非常好,环境佳,服务热情周到,餐食丰富美味,尤其MUJI小姐会说中文且细心。我还会回到Bali还会住在Melia
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回复来自美利亚巴厘岛的ManagerMeliaBaliIndonesia
2019年6月22日已回复
Dear shaneyes, Greetings from the shores of Indian Ocean! Thank you very much for choosing Melia Bali as your preferred accommodation, and for reviewing us on TripAdvisor. We are delighted to discover that you had a wonderful stay with us! We greatly appreciate your highlight on the friendliness and the helpfulness of our team members. Our associates aim to deliver as much personalized service as possible and we take great pride of speaking multiple languages. In the hotel, we have 3 staff who will be happy to assist you in Chinese. Please rest assured that your commendations to Muji will be shared with her in recognition of her hard work and dedication. Knowing you are planning to visit us again brought such a joy to us! We will be looking forward to welcoming you back and please do not hesitate to contact us for any assistance with your future booking. Best regards, Isma Suryani Quality Control Officer
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我们在巴厘岛的努萨杜瓦和萨纳尔住过很多酒店,可以肯定的是,Melia是我们拥有的最棒的体验。从接受培训的新员工到高级经理,这里的人们都非常棒,没有什么不满的地方。早餐,餐厅或海滩边的食物都非常好,我们希望在不久的将来再次回来。将向我们在英国的朋友推荐这家酒店。
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回复来自美利亚巴厘岛的ManagerMeliaBaliIndonesia
2019年6月5日已回复
Dear rosco12017, Warm greetings from the Island of Gods! Thank you very much for staying with us, and for taking the time to review us on TripAdvisor. We are delighted to discover that Melia Bali was the best experience you ever had! Your feedback about our team is very encouraging and rewarding, in fact our people are our most prized assets as it is through them only, that we can show the true Melia hospitality as caring family providing unparalleled services straight from the heart. Our team at Food and Beverage will be elated knowing that they could impress you with our culinary delights. You may rest assured that your warm words of praise will be shared with the various departments of the hotel to motivate ourselves in our daily efforts to create unique and memorable moments for our guests. It was a great pleasure to have you here, and thank you for recommending Melia Bali to our potential visitors. We will be looking forward for your future visits! Best regards, Isma Suryani Quality Control Officer
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和家人朋友们一起住在这里,庆祝结婚一周年。我们很喜欢这个度假村,以及所有出色的餐厅,泳池和活动。我们尤其喜欢泳池边YAN SARDEN提供的极好的服务以及在Melia Nusa Dua的Santeria Beachside餐厅提供的出色服务。ARYA是位出色的服务员,总是面带微笑,竭尽全力照料我们。我们会再来的,因为我们很喜欢这些美好的巴厘岛人。
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回复来自美利亚巴厘岛的ManagerMeliaBaliIndonesia
2019年5月20日已回复
Dear fionav859, Sunny greetings from the tropical paradise! First and foremost, we would like to express our gratitude for your preference in selecting Melia Bali to celebrate your precious occasion. We appreciate the time you took to share your great experience on TripAdvisor as the reviews like yours will help other travelers to choose the right staying destination in Bali. It's really gratifying to see that Melia Bali had a part in making the celebration of your wedding anniversary a pleasant and memorable one. Thank you for mentioning your delight in regards to the services and facilities offered on site, especially the impeccable services extended by our team. It will be a great pleasure to share your commendations with Yan Sarden and Arya in recognition of their hard work and dedication. It was a great privilege to have you here and knowing you are planning to visit us again brought such a joy to us! Please do not hesitate to contact us for any assistance with your future bookings. Best regards, Isma S.
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我们在这里呆了几天,感到非常失望。这家酒店不配得五星级。最多3到4颗星。唯一美好的是花园(漂亮而且维护得很好)和工作人员的善良。剩下的就糟透了。仅举几个例子:-Wifi非常不稳定,速度很慢。食物质量很差,而且非常昂贵(除了早餐),感谢上帝,离酒店不远还有很多其他的选择(更便宜更好)。房间太糟糕了,太糟糕了,不干净。要么他们宣传自己是三星级,要么就把它拆了重建成五星级酒店。如果我不是预付全部住宿费,我肯定会离开,选择另一个酒店的。
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回复来自美利亚巴厘岛的ManagerMeliaBaliIndonesia
2019年4月27日已回复
Dear 12thierry, Warmest greetings from the island of Gods! First and foremost, we would like to thank you for choosing Melia Bali as your staying destination in this tropical paradise and for taking your valuable time to share feedbacks in TripAdvisor about your recent stay with us. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion. We are sincerely glad to know that you enjoyed our gardens and we appreciate your compliments to the kindness of our staff as it is due to their dedication and hard work we are able to create unique experiences for our valued guests. However, I truly regret to know that your experience was blemished. In Melia Bali we have a commitment to provide quality service beyond our guests’ expectations, and it is very unfortunate to learn that we could not meet your expectations during your stay. Concerning the WIFI problems, you may rest assured that your comments have been addressed to the IT department to ensure a stable and fast connection in a near future. Furthermore, we would like to inform you that your comments about the quality and prices of the food have been directly addressed to our Food & Beverage Director and he will personally ensure the high standards of quality are compiled in all areas of the restaurant. Nevertheless, allow me to clarify we offer competitive prices in comparison with other upscale properties in Nusa Dua area. Finally, in regards to the comments about the hotel should be demolish and rebuild it completely, allow us to share each of our room undergoes preventative maintenance programs in a regular basis to keep the fresh look, and over the years we have upgraded several facilities, such as: toilet bowl, FCU, thermostat, LED lighting and refurnish the furniture. Constant improvements in all areas of the hotel is our major focus, and up until now, we are still looking into modernizing and upgrading our facilities. Please, once again accept our most sincere apologies for any inconvenience you might have experienced. We do appreciate your feedback as we strongly believe that it is only through listening carefully to the comments and suggestions of our valued guest such as yourself, that we are able to achieve the constant improvements, guest satisfaction and quality of service that we strive for. We sincerely hope that you would give us an opportunity to show you all the improvements conducted since your last visit. Should you require any additional information and assistance, please do not hesitate to let us know. It will be a great pleasure to assist you upon any of your needs. Best regards, Elena Lopez
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价位
¥918 - ¥2,322 (基于标准间的平均价格)
其他名称
melia bali indonesia hotel nusa dua, melia nusa dua, melia bali hotel
位置
印度尼西亚巴厘岛努沙杜瓦努沙杜瓦
客房数量
494
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