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拉古娜度假村
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

4,141 条点评
在60家努沙杜瓦酒店排名第10
Kawasan Pariwisata Nusa Dua Lot N 2, 努沙杜瓦80363 印度尼西亚
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4,141 条点评0 个房间贴士

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很多旅行爱好者来这里住宿,优越的地理位置,服务超棒,注重细节,不错的设施。度假村算是物有所值,需要改进完善的地方有:早餐服务(拿铁咖啡很好,但面包不是很好吃),有些地方有点陈旧了(比如走廊里的地毯需要更新)。总之呢,这里是在巴厘岛度假的一个很不错的地方!
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回复来自拉古娜度假村的General ManagerLagunanusaduabali
回复时间:4周前
Dear expatmama99, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are delighted to learn that you have had an enjoyable weekend getaway with us and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Total guest satisfaction is our utmost priority and it is really appreciate to your feedback and comments that we are able to maintain and further improve on our breakfast quality and certain resort area. Certainly look forward to welcoming you back to The Laguna whenever your travel plan bring you back to Bali. With kind regards, Lucia Liu General Manager
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工作人员令人高兴,乐于助人。我大约在凌晨1:30到达酒店,办理入住手续很顺利,因为他们给我们办手续的时候,我们坐在舒适的沙发上等待。房间干净宽敞,有一个可以俯瞰游泳池的漂亮阳台。到海滩的步行距离很短。早餐有很多不同的选择和许多桌子来容纳人群。
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回复来自拉古娜度假村的General ManagerLagunanusaduabali
2019年6月23日已回复
Dear 82trevorh, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Allow us to firstly say our utmost gratitude for writing such an exceptional review on TripAdvisor, which in these days, is a very helpful tool for potential guests to decide a place for their vacation. It is a pleasure to learn that you had an amazing experience with us on your recent stay and thank you for highlighting on the resort with spacious and cleanliness of the room with a nice balcony that overlooked the pools, check in experience,and that you enjoyed the breakfast with large variety choices and the most important is friendly services extended by our associates. We are grateful for your kind words as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests. On behalf of the entire team, we looking forward to your return visit to once again provide you with another memorable, excellent and enriching holiday experience. With my best regards, Lucia Liu General Manager
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我一到来的时候就受到了热烈的欢迎。这里完美无缺,很棒的度假村,员工不遗余力的帮助你。我们的管家普拉普托(Prapto)、管理别墅的安东(Anton)以及阿古斯•阿里亚迪(Agus Ariyadi)提供的优质服务,以及他的侍者和鸡尾酒技巧,让我想带着他一起去旅行。丰富的素食选择,大量免费瓶装水,现场还有医生,很方便。我绝对推荐这个度假胜地,照片不能彻底展现这里的美。
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回复来自拉古娜度假村的General ManagerLagunanusaduabali
2019年5月28日已回复
Dear TraceyT16895, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your wonderful experience on TripAdvisor. Really a great pleasure to discover you have had a perfect holiday experience on your special occasion at our resort in particular with the impeccable resort, extensive vegetarian option, resort facilities and the luxury service rendered by our associates especially Prapto, Anton and Agus Ariyadi. We will share this compliment to entire team and we are sure that they will feel honored after hearing it and will maintain to deliver a luxury experience. Together with The Laguna team, we look forward to welcoming you both back for more flawless and memorable holiday with us. With kind regards, Lucia Liu General Manager
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+1
这次住Laguna,老公用了套房券升级了套房,真的是一次完美的体验!酒店里还有野生的小松鼠,珍珠鸡,甚至还有小蜥蜴,各种热带植物奇花异草,加上围绕着所有客房的泳池,真的是生态度假村。服务员热情周到,还没离开我就想再回来了!这样的酒店就适合每天睡在沙滩上,吹吹风,发发呆,放空自我。
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我们已经来过这家酒店6次了,每一次的体验都特别好,但让最近一次入住,也就是三月的20天格外出色的是这里的服务质量和工作人员的热情,尤其是总经理Lucia Liu,她抽出时间来单独和我们见面,并表达了对我们一直以来对酒店的支持的感谢。我们期待着明年能再来入住,再次与这些友善的工作人员相遇。
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回复来自拉古娜度假村的Director of RoomsLagunanusaduabali
2019年4月27日已回复
Dear SAFridman, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Our utmost gratitude for choose The Laguna as the resort for your destination in Bali. Thank you for highlight the points which touch your heart such as the luxury service from our associates especially from our General Manager, Ms. Lucia Liu. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal. Together with The Laguna team, we look forward to welcome you both back to our resort next year and it will be our utmost pleasure to provide you once again with an enriching and unforgettable holiday experience. With my kind regards, Nizelania Tarini Director of Rooms
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价位
¥1,150 - ¥2,506 (基于标准间的平均价格)
其他名称
the laguna, a luxury collection hotel nusa dua, the laguna, a luxury collection resort and spa, laguna hotel nusa dua, the laguna hotel
位置
印度尼西亚巴厘岛努沙杜瓦努沙杜瓦
客房数量
287
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