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阿雅娜度假村别墅
The Villas at AYANA Resort

644 条点评
在75家金巴兰酒店排名第3
Jl. Karang Mas Sejahtera, 金巴兰80364 印度尼西亚
旅行者 (233)
360
全景 (10)
客房和套房 (75)
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位置
卫生
服务
性价比
卓越奖
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免费停车
免费高速WiFi
游泳池
有健身房的健身中心
免费早餐
海滩
高尔夫场地
儿童看护服务
停车
免费上网
WiFi
公共 WiFi
网络
无边泳池
室外泳池
私人泳池
酒吧/酒廊
餐厅
自助早餐
池滨酒吧
池畔酒吧
屋顶酒吧
网球场
儿童活动 (适合儿童/家庭)
免费穿梭巴士/出租车服务
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提供上网服务的商务中心
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644 条点评0 个房间贴士

点评

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原本订两间ayana resort,柜台说加500美金(含税后610美金)可以升两间卧室的villa,全部价格大概1200美金,我建议大家后续不要升等,因为根本没这个价值 1.冷气吵 2.房间新颖程度普通 3.villa区早餐虽然是单点,但满普通的 这次入住真的非常失望,建议大家不要升等或是住villa,有更好的选择 4.没办法直接看到海景 建议大家不要浪费钱 Do not waste money
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这是一次美妙的家庭假期,友善的员工们为此十分辛苦。由于客人太多,这次住宿体验有点扫兴。不过,也有一些不错的供休息放松的地方。Dava餐厅的饭菜非常好吃,员工服务到位,强烈推荐。
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与该酒店合作收集的点评
回复来自阿雅娜度假村别墅的Hotel ManagerAYANAHotel
2019年9月8日已回复
Dear henchia2019, Thank for enriching the TripAdvisor community with your insightful review. We appreciate the time you took after returning home from your recent stay with us to share your thoughts about our resort with fellow travelers. Our culinary team takes great pride in presenting guests with memorable dining experiences, and I will surely share your positive review with our staff members to further inspire them. With 19 in-house restaurants featuring the very best of Italian, Mexican, Indonesian, and Japanese specialties, as well as healthy, post-workout bites at Spa Café, and premium cuts of grilled Wagyu at DAVA, our chefs work hard to please every palate, whim, and occasion. Genuinely caring service is at the heart of the AYANA experience, and our specialized brand of hospitality is known as ‘Touch of AYANA’. I would like to express our sincere apologies for the inconvenience and uncomfortable experience that you had during your stay with us. This may have been a peak time with very high occupancy where a tremendous amount of people were staying and visiting the resort which makes it more crowded than usual. Thank you again for taking the time to share your feedback with us. We do hope to see you back here soon Kind regards, Christian Jaquier Hotel Manager
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一切都很完美:场地(别墅)、美景、独特的食物、餐厅选择很多样(印度、泰国、印度尼西亚、意大利、海鲜、墨西哥等菜式)。管家的服务很放松,提供了一流的服务。值得推荐,尤其是别墅。
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与该酒店合作收集的点评
回复来自阿雅娜度假村别墅的Hotel ManagerAYANAHotel
2019年9月8日已回复
Dear stephaneli, On behalf of the AYANA family, we would like to let you know how much we appreciate the honest review about your recent stay at The Villas at AYANA Resort. Thank you for your kind words regarding your recent dining experience. With 19 restaurants, lounges, and bars for your culinary and entertainment pleasure, our chefs strive to offer a new delicious cuisine for you to try every day during your stay. Our team thoughtfully selects the best ingredients available from the archipelago and beyond, and we appreciate knowing that every effort is worth it. Furthermore, as guest satisfaction is the heart and soul of the AYANA experience, I am happy to read that you were able to experience our team’s genuinely caring service during your stay. I will share your heartwarming feedback with our staff members, who will surely feel even more inspired to continue reaching for the stars. We look forward to welcoming you back for another remarkable stay, and please don’t forget to check in with our event calendar as we feature many exciting guest chef dinners throughout the seasons. Kind regards, Christian Jaquier Hotel Manager
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这个一居室的别墅将在许多方面超出你的预期:在这个豪华且令人放松的环境中有着美丽的风景、管家服务、照菜单点的早餐、私人泳池、非常舒适的的内部设施,包括独立的休息室,大浴室以及舒适的床铺。还有超棒的音响系统。还提供带咖啡胶囊的咖啡机。强烈推荐岩石酒吧(Rock Bar)-在日落时分,这里的环境布置很适合喝饮料![只有一个地方需要修理-下水道周围似乎有一些难闻的气味?毫无疑问酒店管理层会迅速设法解决这个问题,因为他们对这座酒店别墅感到非常自豪。]
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回复来自阿雅娜度假村别墅的Hotel ManagerAYANAHotel
2019年7月24日已回复
Dear 0neRainbow, Thank you for taking the time to write a review after your recent stay at The Villas at AYANA Resort, BALI. It is a pleasure to read about your fond memories of your stay at The Villas at AYANA Resort, from the moment of arrival. I am glad that you enjoyed the service from your personal butler, the villa’s amenities, the view and Rock Bar where we provide sunset bookings exclusively for our Villa guests. We sincerely apologize for the inconvenience caused and please rest assured that I will share your feedback with the urgency it deserves to the related department. Guest feedback is important and is always used to continuously review and improve our services. I do hope that we will have the opportunity to welcome you back to our resort for a much better experience. Kind regards, Christian Jaquier Hotel Manager
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我们是来参加婚礼的,地方没的挑剔。我们的别墅又大又豪华,一切都是我们想象中的那样。五星级的服务。我们的管家服务很好。这个度假村很大,所以每个人都有事可做。
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与该酒店合作收集的点评
回复来自阿雅娜度假村别墅的ManagerAYANAHotel
2019年7月15日已回复
Dear Safari47811508832, Thank you for taking the time to write this heartwarming review. Guest satisfaction is at the heart of AYANA’s signature lifestyle, and we appreciate seeing your kind words shared with the TripAdvisor online travel community, I am delighted to learn that your stay with us has proved to be extremely memorable and that you appreciated all that our unique, 90-hectare integrated resort has to offer. Our extensive facilities - including 19 restaurants, 12 swimming pools, 2 award-winning spas and the new Kubu Beach Club - allow guests to customize each day to their liking at AYANA As you noticed, AYANA’s legendary hospitality is reflected in each and every guest interaction, with a commitment by each member of our team to provide the highest level of service at all times. Our expertly trained staff members are committed to creating lifelong memories for our guests, and it is very encouraging to hear about your positive experience with our team. The small details count, especially in the delivery of authentic five-star hospitality, and I thank you for bringing these to my attention. We do hope to have another opportunity to serve you at the Villas at AYANA resort in the near future. Kind regards, Christian Jaquier Hotel Manager
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上一页
价位
¥5,003 - ¥8,752 (基于标准间的平均价格)
位置
印度尼西亚巴厘岛South Kuta金巴兰
客房数量
78
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