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TripAdvisor(猫途鹰)
沙姆沙伊赫

Grand Rotana Resort & Spa

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Sharks Bay P.O.Box:296, 沙姆沙伊赫 埃及
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¥736
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旅行者 (476)
泳池和海滩 (50)
客房和套房 (39)
向我们支付房价的方式将影响价格显示的次序。 客房类型或会有所差异。

关于

位置
卫生
服务
性价比
酒店设施
免费停车
免费上网
游泳池
有健身房的健身中心
免费早餐
海滩
潜水
儿童免费入住
停车
WiFi
公共 WiFi
付费 WiFi
网络
泳池/海滩毛巾
无边泳池
成人泳池
室外泳池
恒温泳池
私人泳池
健身课程
桑拿
酒吧/酒廊
餐厅
提供早餐
自助早餐
池滨酒吧
池畔酒吧
屋顶酒吧
网球场
有氧运动
娱乐项目员工
晚间娱乐
乒乓球
儿童看护服务
儿童活动 (适合儿童/家庭)
儿童乐园
儿童户外游乐设备
免费机场接送服务
免费穿梭巴士/出租车服务
机场交通
接送车辆/交通服务
出租车服务
提供上网服务的商务中心
会议设施
宴会厅
会议室
Spa
面部护理
按摩
屋顶露台
行李寄存
礼宾部
商店
遮阳伞
管家服务
干洗
洗衣服务
自助洗衣
熨衣服务
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客房特色
海景
无烟房
套房
家庭房
私人海滩
其他浴室
客房整理服务
平板电视
私人阳台
客房服务
保险箱
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酒店信息
酒店星级
酒店风格
古雅
园景
3,388 条点评0 个房间贴士

点评

旅行者评分
  • 2,398
  • 617
  • 210
  • 95
  • 69
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旅行者类型
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  • 中文(简体)
这是我第二次住在这家酒店,我以后再来沙姆的时候肯定会再来这里住。这是一家很棒的度假村,有超赞的游泳池,服务也很棒,我非常的享受。这里的食物很好吃,工作人员超级友好。这里的服务团队是最棒的,非常有活力。我特别想感谢阿琳娜,她在我们第一天去泳池的时候非常热情的接待了我们,让我们感受到了宾至如归。
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回复来自Grand Rotana Resort & Spa的General ManagerGrandRotana
回复时间:2周前
Dear Guest, Thank you so much for taking the time to share your wonderful review with us on trip Advisor. I am very pleased to learn that you have enjoyed your experience with us. Our team of professionals is always ready to cater to all your needs and aim to go beyond your expectations to provide you with the ultimate experience. On behalf of the entire team at Grand Rotana resort & Spa, we look forward to welcoming you back soon to a memorable experience. Best regards, Azmi Sami. General Manger.
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房间离大海和游泳池太远,停车也离房间太远了,有时候我需要一个俱乐部的车才能去房间,卫生间漏水,没有被固定,虽然我们询问了,但是你至少需要问3遍工作人员才能完成你的要求。食物几乎没有选择。聚会只不过是DJ放歌。互联网太慢了。不会再选择这趟旅途了。
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与 Rotana Hotels 合作收集的点评
回复来自Grand Rotana Resort & Spa的General ManagerGrandRotana
2017年6月30日已回复
Dear Mr. Abdulghany, Thank you very much for choosing to stay at Grand Rotana Resort & Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Please be assured that I have passed your feedback to the concerned department heads as we view all comments in an extremely constructive manner. I look forward to welcoming you once more to Grand Rotana Resort & Spa or any of our Rotana Family of Hotels in the near future. Best regards, Azmi Sami . General Manager.
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我和我的家人一起在沙姆沙伊赫的这个酒店度过了五天。这是一个很棒的地方 ,所有一切都很令人惊喜。房间很干净整齐,景色很棒(花园和大海)。餐厅的食物很出色,我的孩子很喜欢温水游泳池还有免费的游戏,到处都有免费的冷饮。我的妻子和我很喜欢这里,希望明年有机会在来。
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回复来自Grand Rotana Resort & Spa的ManagerGrandRotana
2015年2月11日已回复
Dear Mr. Mahmoud, I was delighted to receive your comments regarding the service and hospitality provided by our team members. We place great value on your custom, and your continued relationship with Rotana. We look forward to welcoming you once more to Grand Rotana Resort & Spa or any of our Rotana Family of Hotels in the near future. Sincerely, Azmi Sami
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过去的5天我住在这里,我预定的是旅行套餐,第二部分所住的房间是标准的海景房, ,, 房间很棒,和想象中的一样干净。酒店的设计很漂亮,大部分人都很棒。
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回复来自Grand Rotana Resort & Spa的ManagerGrandRotana
2015年2月4日已回复
Dear Ms. Louly, We would like to thank you for taking the time to write to us. It is only through your valuable comments that we can continue to improve our products and services for you our valued guests. I will be sure to pass on your comments to our team and share the good feelings you have experienced. Such encouraging comments are very rewarding for our people, thank you once again for taking the time to write and applaud the hotel team’s efficiency. We place great value on your custom, and your continued relationship with Rotana. I look forward to welcoming you once more to Grand Rotana Resort & Spa in the near future. Sincerely, Azmi Sami
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我这这里度过了我度蜜月的第二天,我对于这么差的服务非常生气。当时有一个埃及旅行团的旅客,所有的工作人员都忙于服务他们。我对于大部分工作人员在超负荷工作时候的不友善感到非常失望。同时,这里的沙滩我也不会推荐。这个浪漫的地点不适合家庭旅游,因为它隐蔽于所有周边的郊游景点和娱乐设施,而且酒店内部的餐厅晚上10点就会关门。
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回复来自Grand Rotana Resort & Spa的ManagerGrandRotana
2015年2月4日已回复
Dear Mrs. Shrina, Thank you very much for choosing to stay at Grand Rotana Resort & Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We read your comments, in which you express your dissatisfaction of the manner and attitude with which you have been serviced by our employees, with great concern. Please accept our sincere apologies for not delivering the high standards of service that you have come to expect from Hilton hotels. I have discussed your comments with the Departmental Managers concerned, and have personally followed up to ensure that the appropriate corrective actions are immediately taken. Mrs. Shrina, please accept our thanks for taking the time to advise us of your comments. Hopefully you will notice the difference in quality and service during your next stay with us. We place great value on your custom, and your continued relationship with Rotana. We look forward to welcoming you once more or to any of our Rotana Family of Hotels in the near future. Best regards, Azmi Sami
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上一页
价位
¥671 - ¥3,455 (基于标准间的平均价格)
其他名称
grand rotana hotel sharm el sheikh, grand rotana resort and spa, grand rotana sharm el sheikh, grand rotana resort & spa
位置
埃及红海和西奈半岛南西奈沙姆沙伊赫
客房数量
526
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