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河内泛太平洋酒店
Pan Pacific Hanoi

2,166 条点评
在741家河内酒店排名第120
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旅行者 (64)
客房和套房 (30)
泳池和海滩 (2)
卓越奖

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位置
卫生
服务
性价比
卓越奖
酒店设施
游泳池
餐厅
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免费高速WiFi
有健身房的健身中心
免费停车
酒吧/大堂
Spa
会议室
会议设施
公用Wifi
室内泳池
宴会厅
干洗服务
托婴服务
提供上网服务的商务中心
无烟酒店
洗衣服务
温水泳池
温水浴池
精通多国语言服务员
门房服务
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2,066 条点评
0 个房间贴士

点评

旅行者评分
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在河内第3天的商务旅行中生病,头痛,轻微发烧,没有胃口。 走近柜台工作人员寻求帮助,他们找到国际医院并让他们的工作人员陪同进行医疗咨询,直到回到酒店。 工作人员打电话叫出租车,与护士和医生交谈并为我服用药物。 回到酒店,护送我回到我的房间,亲自送我一杯蜂蜜柠檬水到我的房间,并确保一切都很好。 我经常旅行,这是第一次在商务旅行中生病,这是我第一次从酒店获得如此优质的服务。 我非常感谢酒店员工的帮助,这是泛太平洋管理客户及其业务的方式,以及培训员工的方式。 很棒的酒店! 同时,我要向酒店员工Chi女士表示衷心的感谢!
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回复来自河内泛太平洋酒店的ManagerGM_PPHAN
回复时间:3周前
Dear luckyman888, Thank you for choosing to stay with Pan Pacific Hanoi during your recent visit to the city and for sharing your appreciation with us. We hope you have fully recovered from the illness. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the assistance provided by our staff are most gratifying and will be shared with the whole team, particularly Ms. Chi. I am sure that this feedback will serve as a great encouragement to all of us as we strive to continuously improve the quality of our services. We all look forward to welcoming you again soon to Pan Pacific Hanoi. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
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这家旅馆能提供人们所期望的五星级住宿。此外还具有绝佳的视野,可以一览整个城市及其江河湖泊。我们的房间安静而舒适。WiFi运行良好。工作人员很友好而且乐于助人。可惜的是附近没有重要的历史遗迹,但有一个湖泊,让人可以愉快地绕着它散步。
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回复来自河内泛太平洋酒店的ManagerGM_PPHAN
回复时间:4周前
Dear astrobob, Thank you for your great review. We are very happy to hear that you loved the beautiful view from the hotel over the city, our quiet and comfortable room, the Wifi facility as well as the assistance from our staff. Actually, we are not in the middle of the hustle and bustle city center but within walking distance to the most historical sites like Ho Chi Minh Mausoleum, Ho Chi Minh Museum, One-Pillar or Tran Quoc Pagoda etc. You can choose to go by taxi to the above places and the cost is only around 2 or 3 US dollars. The taxis are always available in front of the hotel entrance and our Concierge is very happy to assist you with any booking. We look forward to having another chance of welcoming you back. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
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这是一家不错的酒店,能欣赏到美丽的城市景观。山顶酒吧是必游之地。泳池让人很放松。早餐是我们吃过最好的。新鲜果汁/汤和咖啡都是我的最爱。步行到市中心很方便,建议大家出了酒店向左拐,这条路更好走。
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回复来自河内泛太平洋酒店的General ManagerGM_PPHAN
2019年4月16日已回复
Dear helengU1427LD, We are delighted to read of your feedback and grateful that you shared your experience here. Thank you for sharing. We do hope to welcome you back in the near future. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
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我们最近住在泛太平洋酒店,这是一家干净的好酒店,工作人员非常友好,早餐吃得很好。离所有当地景点和餐馆都非常近。我们一定会再来一次。
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回复来自河内泛太平洋酒店的General ManagerGM_PPHAN
2019年3月27日已回复
Dear BharatLad, We would like to thank you for choosing to stay with Pan Pacific Hanoi during your recent visit to the city and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the friendliness of our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Pan Pacific Hanoi. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
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酒店非常好,服务一流,食物美味,客房很棒。 床非常舒适,酒店位置很好,较高的房间可以俯瞰湖泊。只有您要求的时候,才能提前办理入住。我在自助早餐结束前的时间到的,他们只以儿童费率向我收费,这非常好。
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回复来自河内泛太平洋酒店的General ManagerGM_PPHAN
2019年2月28日已回复
Dear Solene L, Thank you for taking your time to write a review of our property after your most recent visit to Pan Pacific Hanoi. I am happy to hear that you had a comfort able stay with us and thank you for your positive comments. I will ensure to share this with the team. We hope to have the pleasure to welcome you back to the hotel soon. Sincerely, Andrew Kim General Manager Pan Pacific Hanoi
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价位
¥649 - ¥1,270 (基于标准间的平均价格)
其他名称
sofitel plaza hanoi hotel hanoiaccor plaza hanoisofitel hanoihanoi sofitel
原名为
Sofitel Plaza Hanoi
位置
越南河内
客房数量
273
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