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TripAdvisor(猫途鹰)
清迈

清迈谭易思廷酒店
Eastin Tan Chiang Mai

346 条点评
在512家清迈酒店排名第60
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165 Huay Kaew Road, 清迈50200 泰国
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旅行者 (81)
360
全景 (9)
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关于

位置
卫生
服务
性价比
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
免费早餐
儿童活动 (适合儿童/家庭)
机场交通
提供上网服务的商务中心
免费上网
WiFi
网络
室内泳池
室外泳池
桑拿
酒吧/酒廊
餐厅
提供早餐
自助早餐
接送车辆/交通服务
会议设施
宴会厅
会议室
行李寄存
礼宾部
外汇兑换
干洗
洗衣服务
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客房特色
套房
家庭房
空调
客房服务
保险箱
小厨房
迷你吧
平板电视
酒店信息
酒店星级
酒店风格
山景
现代
所说语言
英语, 泰语
346 条点评0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
房間地方大, 清潔乾淨, 對面已是MAYA 商場, 購物很方便,星期五晚上外面有小市集, 門口有很多小商店, 游泳池在室內, 如在陰天日子水有少少凍
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回复来自清迈谭易思廷酒店的General ManagerGM_Eastin_Tan
2019年10月6日已回复
Dear sorosin, Greetings from Eastin Tan Chiang Mai. Thank you for choosing to stay with Eastin Tan Chiang Mai, and taking the time to write this wonderful review. We are delighted to know how much you enjoyed your stay with us. Many thanks for mentioning our spacious room, facilities, and convenient location. It's is a great advantage for our guests to have all the dining and shopping venues just a few steps away. My team and I wish to express our appreciation for your support. It's a delight to have you as our guest. We hope to welcome you back on your next visit to Chiang Mai. Kind Regards, Satchaphan Phakdeesiri, Mr. General Manager Eastin Tan Chiang Mai
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饭店离机场不塞车约14分钟到,但是离古城有段距离,门口方便叫车,算是清迈的东区;饭店服务与设备都很好,房间内有厨房可以煮食物,内有微波炉、热水壶、大冰箱、每天提供两罐水;房间的空调声音有点大,晚上空调调整到27度还是觉得冷;晚上外面就有很小的市集,要吃东西很方便,附近也很多商店可以买当地纪念品;饭店内的餐厅还不错吃,餐厅服务与清洁度都很棒;饭店内有游泳池与健身房,饭店整体都很干净,设施维护都很好,服务人员态度也都很棒。
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与该酒店合作收集的点评
回复来自清迈谭易思廷酒店的General ManagerGM_Eastin_Tan
2019年8月17日已回复
Dear travelfreecw, Greetings from Eastin Tan Chiang Mai. I and my team wish to thank you for taking the time to share this wonderful review. It's a great delight to read that you thoroughly enjoyed your stay. There are indeed various leisure and dining venues for our guests to explore just a few steps from our hotel. We are pleased that our facilities and amenities we provide meet your expectations. Our rooms were designed to offer great comfort and convenience to our guests. Your validation is much appreciated. I have shared your nice comment on the T station restaurant with the team and they are happy that you had an enjoyable dining experience. It was a pleasure to accommodate you. We thank you for your compliment on our service and will look forward to welcoming you again soon. Kind regards, Satchaphan Phakdeesiri, Mr. General Manager Eastin Tan Chiang Mai
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说走就走的旅行,先定了两晚,到达前台后说房间要下午2点才有,并主动帮忙升级了。入住后觉得不错又加定了两晚。第二天问前台要不要退房再check in?前台说查一下会联系我,但是并没有。第三天早上再次到前台,前台说要12点前退房,不能继续住原来升级的房型,好吧。收拾东西下来,被告知两点才能给新的房间。就不能让我多呆2小时吗?hoho,之前就算碰到要换房间,大多酒店都是允许客户把箱子留下房间,由酒店帮忙拿去新的房间,eastin起码也是四星的酒店,这点服务也没有,2点入住发现底层的房间和高层地砖不同铺的是地毯,而且。。。非常脏,上面都是污渍。
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回复来自清迈谭易思廷酒店的General ManagerGM_Eastin_Tan
2019年7月30日已回复
Dear Guest, Greetings from Eastin Tan Chiang Mai. Thank you for taking the time to provide us this essential feedback following your recent stay at our hotel. It's a regret to know that your experience was less than satisfactory. Please be assured that you opinion is a great value for our team and will be used as the guideline for our service improvement. We wish to apologize that your consecutive 2 nights stay was not in the same room. There was also the lack of proper communication from our staff on the process of room moving. Our Front Desk team could have done a better job to ensure your comfort and satisfaction. We are very sorry for these shortfalls and wish to thank you for bringing them to our attention. My team and I hope to make the redemption for all the inconveniences you had encountered. Please do not hesitate to contact me directly by email at gm@eastintanchiangmai.com Once again, our sincerest apologies. Satchaphan Phakdeesiri, Mr. General Manager Eastin Tan Chiang Mai
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我在在这里住了两个晚上。酒店的位置不错,靠近美亚购物中心。宁曼一号的员工非常友好。我预订了酒店的高级套房。当我在第二天早晨醒来后接到一通道歉电话,因为他们给我分配了错误的楼层房间,然后他们提出要帮我搬到一间可以看到美丽景色的卧室套房。但有一件事需要改进,那就是房间的清洁问题。
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回复来自清迈谭易思廷酒店的General ManagerGM_Eastin_Tan
2019年7月18日已回复
Dear TEDDYPHUKET, Greetings from Eastin Tan Chiang Mai. Thank you very much for sharing this valuable feedback of your recent stay at our hotel. We are glad to know that our convenient location is to your liking. My team and I wish to offer our sincere apology for the mix up on your room assignment. Nevertheless we are glad to know that the service recovery was to your satisfaction. We had reminded our Front Desk team to pay more attention so this incident will not be repeated. Our Housekeeping team has taken note on your opinion about the daily room cleaning. We thank you for bringing this matter to our attention. Your compliment on the friendliness of our staff is shared with the team. We are thankful for this lovely encouragement. My team and I hope you will choose to stay with us again when you return to Chiang Mai in the future. Kind regards, Satchaphan Phakdeesiri, Mr. General Manager Eastin Tan Chiang Mai
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这酒店位于旧城区外 能避免许多塞车的情况出现 从机场往返也只是大概三十分钟的路程 MAYA SHOPPING MALL 就在对面 宁曼一号全新的旅游点也只需5分钟的时间 三者的位置就像三角形一样 非常方便. 唯一能挑剔的地方就是离最近的便利店则需要5-10分钟的路程. 早餐味道不错 只可惜选择不多 房间不时有蚊虫 可能是有露台的关系 也是在所难免 晚上不时有飞机飞过的声响 不过到零晨时分过后都没有太多 可以接受 (始终离机场不远呀) 酒店楼下有酒吧也有LIVE MUSIC 非常推荐的酒店!!!!
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价位
¥576 - ¥1,474 (基于标准间的平均价格)
位置
泰国清迈府清迈
客房数量
128
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