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曼谷悦榕庄
Banyan Tree Bangkok

7,951 条点评
在1,029家曼谷酒店排名第59
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旅行者 (221)
客房和套房 (53)
餐饮 (44)

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位置
卫生
服务
性价比
酒店设施
游泳池
客房服务
有健身房的健身中心
餐厅
免费停车
酒吧/大堂
免费高速WiFi
Spa
会议室
会议设施
公用Wifi
宴会厅
干洗服务
户外泳池
托婴服务
接驳车服务
提供上网服务的商务中心
提供早餐
无烟酒店
机场接送
桑拿
残障通道
洗衣服务
温水浴池
精通多国语言服务员
门房服务
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客房特色
客房内冰箱
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迷你吧台
吸烟房
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酒店信息
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风景优美
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特惠方案:套餐优惠

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7,954 条点评
0 个房间贴士

点评

旅行者评分
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+1
曼谷悦榕庄的外形构造非常特别,酒店的位置不会很偏僻,距离廊曼机场半个小时的车程,交通还算方便。入住时又欢迎茶和小吃,又有当地特色的花手环给办理入住的客人佩戴,一股属于泰国独特的香味迎面而来,非常舒适,让人感觉很舒服。办理入住全程都是坐着的,前台的小姐姐蹲着与客人交谈,让我觉得有点不好意思了,哈哈哈。办理入住的过程心情很愉悦,给悦榕庄点赞!入住的房间也是很不错,房间非常干净,还有水果,开夜床也很贴心哦……值得一住!
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回复来自曼谷悦榕庄的General ManagerBanyanTreeBKK
回复时间:2周前
Dear A TripAdvisor China Member, It filled me with great pride just reading the title of your review. I am so happy that you chose to stay with us and that we exceeded your expectations. We use these reviews to continually improve our hotel but it is always nice to be able to share such gracious comments to motivate the team. I will be sure to share this with them. We do hope that you will consider to stay with us again if your travels bring you to Bangkok, otherwise we look forward to welcoming your family and friends, maybe. With Best Regards, Nopparat Aumpa General Manager
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在去柬埔寨的路上,我们住在这里。多么友好的酒店啊,服务非常细心。我们根据酒店的安排,在机场见了面,然后很开心地在早上九点半登记入住。我们的房间性价比很高。我们没有打算长时间呆在房间里,不过房间可是很大哦。其实,这个房间准确来说叫做迷你套间。这房间里有独立的休息区,还有你所需的所有设备。酒店有漂亮的泳池,免费的泳池边按摩。早餐很多东西,也是性价比很高。我们去了很美丽的月亮酒吧看日落,喝喝酒。景色太美了,服务太好了,但是喝杯酒要准备好支付15英镑哦。有点贵,但是还是挺值的。强烈推荐这里!
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回复来自曼谷悦榕庄的General ManagerBT_Executive_Office
2019年5月6日已回复
Dear 688MW688, Thank you for staying at Banyan Tree Bangkok, and for taking the time to write a review about your experience. We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about the service, pool, breakfast and Moon Bar. We do use these reviews to improve our guest satisfaction and I will be sure to share your comments with the team as positive reinforcement. In regards to the price, I would like to assure you that the pricing policy is very much in line with other 5-star rooftop restaurants in Bangkok. Again, thank you for sharing your experience and we look forward to welcoming you back to stay on your next visit to Bangkok and please recommend Banyan Tree Bangkok to your family and friends. With best regards, Nopparat Aumpa General Manager
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我不得不说以五星级的标准来看,我对这家酒店很失望。办理入住时,19楼的大堂前台员工看了我的护照后,就立即将护照递还给我,并说我在另外一家悦榕庄的酒店欠费3400泰铢,所以现在悦榕庄旗下的酒店都不欢迎我入住。在询问了原因并支付了这笔钱后,酒店告诉我说我订的房间价格已经上涨了,而我在3个月前就已经预付了房费。虽然最后还是按预付的价格给了我房间,但是对于这样一家享有盛誉的连锁酒店来说,这样的操作还是让人感觉很难堪。
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回复来自曼谷悦榕庄的General ManagerBanyanTreeBKK
2019年4月29日已回复
Dear kevincamfield, I would like to apologize for this regretful incident and for all the inconveniences these have caused you. I have had the chance to inform my team to look further into this and ensure that this does not happen again in the future. Thank you for bringing this to our attention. We will also conduct a refresher training to ensure our service standards are maintained. With Best Wishes, Nopparat Aumpa General Manager
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老牌奢华酒店,服务极好, 入住时候,看我们是情侣,免费升级了俱乐部房。很惊喜 前台Suttida非常nice,我们两天前把眼镜丢失在楼道里,退房时候随口问一句,她花很多功夫帮我们找回,好开心。
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回复来自曼谷悦榕庄的General ManagerBanyanTreeBKK
2019年4月22日已回复
Dear A TripAdvisor China Member, It filled me with great pride just reading your review. I am so happy that you chose to stay with us and that we exceeded your expectations. We use these reviews to continually improve our hotel but it is always nice to be able to share such gracious comments to motivate the team. I will be sure to share this with them. We do hope that you will consider to stay with us again if your travels bring you to Bangkok, otherwise we look forward to welcoming your family and friends, maybe. With Best Regards, Nopparat Aumpa General Manager
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交通地处市中心,虽然没有走路可到的地铁或空铁但是有免费的嘟嘟车接送>第一次搭乘还会有房务人员主动帮你拍照并且有小惊喜在房中! 饭店人员服务佳,楼顶餐厅和酒吧十分推荐,可惜泳池有些小
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回复来自曼谷悦榕庄的General ManagerBanyanTreeBKK
2019年4月10日已回复
Dear 維澤 洪,, It filled me with great pride just reading the title of your review. I am so happy that you chose to stay with us and that we exceeded your expectations. We use these reviews to continually improve our hotel, but it is always nice to be able to share such gracious comments to motivate the team. I will be sure to share this with them We do hope that you will consider to stay with us again if your travels bring you to Bangkok, otherwise we look forward to welcoming your family and friends, maybe. With Best Regards, Nopparat Aumpa General Manager
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上一页
价位
¥987 - ¥1,933 (基于标准间的平均价格)
其他名称
banyan tree bangkok hotel bangkokbangkok banyan tree hotel
位置
泰国曼谷沙吞Thung Maha Mek
客房数量
327
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