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穆西酒店
Hotel Muse Bangkok Langsuan, MGallery Collection

3,924 条点评
在1,079家曼谷酒店排名第61
55 / 555 Langsuan Road Lumpini, 曼谷10330 泰国
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3,924 条点评0 个房间贴士

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酒店采用哥特式工业设计,深棕色色调。 经过精心设计和装饰的非常舒适的房间。巴贝特牛排店供应的牛排质量很好,而且烹调得也很好。 酒店员工非常友好和专业。
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回复来自穆西酒店的General ManagerJean-LouisBarc
回复时间:2周前
Dear Gate1Terminal1, Thank you for choosing the Hotel Muse Bangkok Langsuan once again and we really appreciate you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay and liked the room facilities, design of the hotel and also found our staff to be friendly and professional. I will share your feedback with the team and they will be very pleased to hear your kind comments. Thank you for choosing to stay with us once again and we look forward to an opportunity to welcome you back again in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager
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我不记得这是第几次下榻,但是这次他们替我招待了20位宾客实属用心,出的差错全部在硬体上,但是所有工作人员都积极解决,也让我的宾客们都感到满意。 在曼谷,雅高集团,完败希尔顿跟万豪以及IHG系列,无庸置疑,人,才是服务业的精神。 满分一百,硬体强化后就更好了。 例如:房卡经常失效,晚宴中麦克风完全故障数次。
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回复来自穆西酒店的General ManagerJean-LouisBarc
回复时间:1周前
TheFabianLee, We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan. We are disappointed to hear that your experience was not up to our usual standard as we do put much effort into training our staffs to provide the service standard we aim for. We will definitely incorporate more retraining to ensure our staffs are well educated with the benefits and information to properly communicate to our guests. We deeply apologize for the shortfalls you have experienced with our service and please rest assured, we will take immediate action on the issues you have helped to point out. Thank you again for sharing your experience, and we hope to serve you better in the future. Sincerely, Jean-Louis Barc General Manager
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这家酒店为你提供一流的环境。不完全是一个度假胜地,但在其他方面也非常好。对孩子来说还好,但不是我所说的以家庭为导向的酒店。位置在步行距离内有高档购物店,和短途BTS就可以到许多其他高档且价格更好的商店。我们会再来这的。
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回复来自穆西酒店的General ManagerJean-LouisBarc
2019年7月14日已回复
Dear James H, Thank you so much for sharing your delightful feedback with us on TripAdvisor. We are delighted to learn that you thoroughly enjoyed every aspect of your stay. We await with pleasure for an opportunity to welcome you back at our hotel for another wonderful stay. Best Regards, Jean-Louis Barc General Manager
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办理入住的服务人员始终不露出一丝笑容 房间的换气系统相当的不好,我在房间内一直都得打开房门。 第一晚半夜2点正,摆在桌上的瓶子像是被某种不明物体给撞到,而这不明物体继续的移动到洗手间玩弄洗脸盆的水喉开关。我们入住的是角落房,我确定那些声音绝对不是隔壁房传过来的。
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与 Accorhotels.com 合作收集的点评
回复来自穆西酒店的General ManagerJean-LouisBarc
2019年6月19日已回复
Dear Fearless26311909894, Thank you for staying with us and sharing your review on TripAdvisor. Please accept my apologies for any inconvenience caused. We regret not having quite lived up to your expectations in some aspects of your stay. I have shared your comments with the relevant heads of department in regards to the noise in your room to address through our hotel's continuous quality improvement program. Looking forward to the opportunity of welcoming you back soon . Best Regards, Jean-Louis Barc General Manager
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I would like to thank the Katy(Gueat Relations Officer)for helping me after I lost my phone in Bangkok.She took the initiative to help me to contact the police, very enthusiastic help me contact the domestic relatives, comfort me and my family, make me feel the warmth of home.Helped my trip to Thailand go smoothly. At the same time, the hotel environment, service is very good, is a good choice for everyone.我非常感谢Katy对于我在泰国丢失手机之后的提供的各种帮助,她主动帮我联系警察,热情的帮助我联系国内的亲人,安抚我和我的家人,让我感受到家的温暖。帮助我的泰国之旅顺利的进行。 同时酒店的环境、服务非常好,是一个不错的选择。
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价位
¥939 - ¥15,977 (基于标准间的平均价格)
位置
泰国曼谷Ploenchit / 伦披尼 (Lumphini) / 巴吞旺 (Pathum Wan) / 曼谷市区 (Downtown Bangkok)
客房数量
174
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