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维也纳诺富特酒店
Novotel Wien City

1,460 条点评
在370家维也纳酒店排名第193
Aspernbrueckengasse 1, 维也纳1020 奥地利
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旅行者 (62)
客房和套房 (33)
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卫生
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绿色领袖 绿色合作伙伴
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停车
免费高速WiFi
有健身房的健身中心
酒吧/酒廊
儿童活动 (适合儿童/家庭)
儿童乐园
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提供上网服务的商务中心
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提供早餐
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100非常适合步行
评分:100/100
111 家餐厅0.5 公里内
23 个景点0.5 公里内
区域
利奥波德城
欢迎来到维也纳最时尚的城区——利奥波德城。从中世纪的沼泽到活力四射的犹太区,从贵族和平民的游乐之所到如今的维也纳的创意工作者的驻地和工作室。从城中心穿过多瑙河,这个第二城区历经沉浮。你可以从市中心穿过多瑙河来到 Taborstrasse 感受当地生活氛围,这里有老房子、教堂、剧院、折扣店和外国餐厅。你也可经过利奥波德城的时尚市集 Karmelitermarkt 去往奥格腾公园。巴洛克风格的奥格腾公园里有精心打理的灌木和花朵,其后则是巨大的二战防御塔、可供参观的 300 年奥格腾瓷器厂、维也纳少年合唱团的壮观寄宿学校和时尚音乐厅,还有现代艺术博物馆 TBA21。在它的对角是普拉克区,那里有着巨大的摩天轮,还有喧闹的游乐园和葱郁树林,非常适合骑车游览。再往东边,是 Krieau 的老体育场。
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1,460 条点评0 个房间贴士

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在我们的3晚住宿中,尽管他们打扫房间处理脏毛巾,但我们发现酒店的员工只是把我们用过的那些毛巾重新挂上毛巾架。 酒店提供早餐,但是选择很少,而且早餐厅看起来像早上的鱼市,因为这块地方很小,有很多人大概想去改变自己迎合这家酒店。但是我肯定是抵制它的!
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回复来自维也纳诺富特酒店的Guest Relations ManagerNovotelWienCity
回复时间:4周前
Dear Guest, thank you very much for choosing Novotel Wien City and for sharing your detailed and honest feedback with us. First of all, we wish that you had a good time in Vienna. Nevertheless let me express my sincere apologies, if we weren't able to meet your expectations and for any inconvenience you faced during your stay. I will definitely share your experience with my colleagues. In terms of the housekeeping, we unfortunately have to agree that we could not do our best performance lately.This is not an adequate excuse, but staff changes and supply shortages of our partner confronted us with some problems that unfortunately have shown up in the rooms. But it shouldn't definitely occur, that your stay is negatively affected by a lack of cleanliness. In terms of the breakfast, we are sorry, if it wasn't as various, as you expected. We offer a buffet to find a consensus of the different tastes of our guests. If you want to share any suggestions for improvement of a specification of what you missed at the breakfast, you are always welcome to write us an e-mail. Unfortunately the building structure doesn't allow a bigger restaurant. Therefore our restaurant team introduced the "breakfast traffic light" which should minimize the waiting times at the buffet. But we are sorry, if this didn't work out the days you had breakfast. Anyway, we hope that you also have positive memories of your stay and if you decide to be our guest again, we will try our best to provide you a good time. Best regards, Michaela Kaineder
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这应该是一家三星级以上的酒店,而不是四星级。它的地理位置很好,离许多景点很近,房间也很干净。但是服务应该更热情一些,服务意识应该更强一些,早餐也很一般。
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回复来自维也纳诺富特酒店的Guest Relations ManagerNovotelWienCity
2019年7月14日已回复
Dear Guest, thank you very much for taking the time to place a review and for your honest comments. We really appreciate all kinds of feedback. First of all, it is great, that you liked your room and the location, which made your stay hopefully more enjoyable. Nevertheless, we are sorry, if we couldn't meet all of your expectations. I will definitely share all of your comments with my colleagues. Moreover, I would like to apologize, if you didn't felt in good hands. This is not an adequate excuse but our staff has to deal with stressful situations on some days. Sometimes it can happen that this has been transferred to our guests. Of course, this should not happen under any circumstances, since all guests have the right to be treated equally well. We will try to take your comments in account. Anyway, we hope that we get the chance of welcoming you as our guest again and better serve you then. Best regards, Michaela Kaineder
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酒店地理位置优越,距地铁站步行1分钟,距斯特凡广场只有2站。酒店很干净,房间大小也可以接受。服务态度友好,乐于助人。我们没有在酒店吃饭,但附近有几家不错的咖啡馆。
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与 Accorhotels.com 合作收集的点评
回复来自维也纳诺富特酒店的Guest Relations ManagerNovotelWienCity
2019年6月16日已回复
Dear Guest, thank you so much for sharing your impressions with us. We are happy, that you had a wonderful stay and would be very grateful to get the chance of welcoming you as our guest again. Best regards, Michaela Kaineder
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我在维也纳短暂的商务旅行时住在那里。 这个地方很干净,非常现代化,而且很舒适。 您可以获得短暂居住所需的一切。 食物,午餐和早餐都很完美。很乐意再次回到这里。
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回复来自维也纳诺富特酒店的Guest Relations ManagerNovotelWienCity
2019年6月4日已回复
Dear Guest, thank you so much for sharing your impressions and your feedback with us. I will definitely forward your kind words. We are looking forward to have you as our guest again someday. Best regards, Michaela Kaineder
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这家酒店很现代化,很干净。酒店离Nestroyplatz地铁站很近,因此很容易到达你想去的大多数地方。如果你决定步行20-30分钟,酒店离市中心也很近。床非常漂亮,床垫非常舒适,整体睡眠质量很好。接待非常迅速、礼貌和高效(尤其是那位波兰的绅士)。除了早餐之外,早餐很令人满意。也许厨师喜欢烧焦的培根,感觉培根是反复煎出来的...
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回复来自维也纳诺富特酒店的Guest Relations ManagerNovotelWienCity
2019年4月25日已回复
Dear Guest, wow, thank you so much for your kind words. I also forwarded them to my colleagues. We hope you really enjoyed your stay and hope to get the chance of welcoming you again someday. Best regards, Michaela Kaineder
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上一页
价位
¥896 - ¥1,742 (基于标准间的平均价格)
其他名称
novotel wien city hotel vienna, novotel hotel vienna, novotel vienna, vienna novotel
位置
奥地利维也纳维也纳利奥波德城
客房数量
124
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