Complete and total trash- the Spanish sounding lady at the reception was rude and totally unresponsive to any of our requests. The Wi-Fi was broken and in spite of that, they had the cheek to come to our room twice and accuse us of 'making...更多
Dear Basanth S
I am sorry that you are disappointed with the service that we provided during your stay at...更多
We had a nice stay here on the whole. Our room was pleasant and as Accor members we did have a privilege room. There were one or two items that let it down.
Overall cleanliness was a bit lacking as we moved the TV slightly...更多
Thank you for your honest feedback about your recent stay at the Hotel. It is lovely to see...更多
I promised myself that after staying in Mercure Bristol, it would have been my last time but I was back to Mercure in Exeter this time and, sadly again, it was all my fault.
Maybe my expectations are too high but this chain is really...更多
Thank you for your constructive feedback about your recent stay at the Hotel and am sorry that we...更多
Lovely hotel, Excellent staff who made us feel very welcome. Everything was perfect! Have to say that the breakfast was the best I've ever had! Location very central to all shops and restaurants, I would highly recommend this Hotel, Thank you更多
Dear Sarah S
Thank you for your lovely comments - we hope that we will be able to welcome you...更多