Nice hotel and friendly staff but the breakfast was terrible. the pool and hot tub where nice. The staff are very friendly and helpful. We stayed in a suite so it was at one end of the hotel and very quiet. The bathroom was dirty...更多
Average hotel, pretty disinterested staff with one very notable exception- Andrea. Could not turn heat down more than 2 degrees! As a result room too warm to sleep. Maintenance advised that is how it is set that way. Crazy! Breakfast ok, but lack of nutrition-real...更多
Not a very clean room, the bathroom especially was disgusting. Sink full of hair so bad the sink would not drain, the shower worked but half the water came out of the shower head, the other out of the tap itself, tells me room service...更多
Stayed for sporting event in Kitchener.
Pros - Rooms and hotel were clean. Staff was friendly and helpful. Pool was clean refreshing.
Cons - Mattress in room 411 needs replacing.
Unattended children next door were jumping around all night, made sure to knock on the...更多
This has got to be the least soundproof hotel I've ever stayed at. I have had to endure 4 nights of zero sleep (here for work training and on my last day I have an exam to write). Needless to say the night before my...更多
回复来自Hampton Inn & Suites by Hilton - Guelph的ManagerAndrea R回复时间：2017-4-29
We appreciate you taking the time to provide us with such candid feedback of your stay. I am...更多