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威斯汀温泉度假酒店
The Westin Resort & Spa, Cancun

4,010 条点评
在225家坎昆酒店排名第88
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Boulevlard Kukulcan KM 20, 坎昆77500 墨西哥
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客房和套房 (130)
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在 坎昆 的 225 家酒店中排名第 88
位置
卫生
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免费停车
免费上网
有健身房的健身中心
游泳池
酒吧/酒廊
海滩
娱乐项目员工
儿童看护服务
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公共 WiFi
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桑拿
泳池/海滩毛巾
室外泳池
餐厅
提供早餐
自助早餐
客房内早餐
池滨酒吧
池畔酒吧
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儿童活动 (适合儿童/家庭)
儿童乐园
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太阳椅/海滩椅
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4,010 条点评0 个房间贴士

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  • 中文(简体)
这是一个非常棒的度假村,给你带来更真实的感觉。非常棒的体验。酒店有很多的泳池活动。马塞尔和安迪做得很好(为我们提供了非常棒的服务)。新装修的公寓非常棒,有一种清新的现代感。Sea and Stones餐馆是坎昆最好的餐馆。
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回复来自威斯汀温泉度假酒店的Social Media CordinatorWestinCancun
2019年9月16日已回复
Dear SharkMan6846 Thank you so much for sharing your experience at The Westin Resort & Spa Cancun with other travelers. We are so happy to know that you had such an amazing time and that Marcell and Andy kept the family entertained and having fun during the holidays. We are delighted to know that you enjoyed our new Villas and Studios! And that Sea & Stones is your new favorite restaurant in Cancun. We are looking forward to hosting the next family vacations! Be well,
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酒店设施很好,但威斯汀俱乐部房间的极个别地方需要多一点点关爱。这家酒店中最与众不同的是员工都非常贴心。入住时Gerardo表现得非常有礼貌,帮我们延迟了退房并升级为精英会员。早上,Erika 为我做了可口的煎饼,并询问我们是从哪里来的。之后,我们在喂养鬣蜥里收获了许多乐趣。客房服务一直都很棒。下午,Maria 和 Andy为我们提供了水中有氧运动、沙滩排球、水上篮球等娱乐活动,并教我们如何在酒吧里自己制作饮品。Luis 非常耐心,非常乐于教我和男朋友乘坐水上摩托艇上冲浪,而 Alejandro 总是细心地给我们提供毛巾。最后,我们在“海与岩石”举行了海滨浪漫晚餐,Pedro 为我们提供了优质的服务,并为我们提供了精英会员专有的服务。不要犹豫,去参加那些让您难忘的活动吧。唯一的缺点是我们楼上的2514房间似乎正在装修,9月9日那天上午7:30-9:30我们都无法入睡。当我们去前台付房间服务小费时,我们反映了这个问题,但他们只能对此表示遗憾和抱歉。
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回复来自威斯汀温泉度假酒店的Social Media CoordinatorWestinCancun
2019年9月10日已回复
Dear pu_ccca19, Thank you for giving us the opportunity to host your most recent holidays, to the Mexican Caribbean. We truly appreciate you taking the time to share you experience with other travelers and with us. We feel delighted to know that you had such a good stay with us and you enjoyed all different activities we had to offer. But what make us extremely happy is to know that so many of our wonderful associates, specially: Gerardo, Erika, Maria, Andy, Luis, Alejandro, Pedro and Housekeeping. We will share you thoughtful comments with them as they will be very proud and exited to know so. Please, accept our apologies for the inconvenience experienced. This will be shared with the Management and handled so it won't occur again. Your Westin Resort & Spa Cancun family is looking forward to create new memories very soon. Be well,
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对于这家酒店的价格来说,这里真的很出色,给我们在坎昆带来了很棒的体验。我看到很多人对这家酒店的抱怨,但是这只是意味着这里不会有太多人陪着你。所以你可以享受更多的宁静,没有那么多的人群,乘坐公交车就更容易,就可以去更多的地方(当然也更便宜)。我们沿着海滩步行去了海豚沙滩,花费了30分钟。因为我发现在我们酒店前面的沙滩没有海豚沙滩那么漂亮。当时是海草生长季,所以海豚沙滩更干净,沙子的质量也更好更平坦。如果不在海草季,那么酒店对面的沙滩也是一样好的。但是酒店里有很多的泳池,而且酒店还有自己的冲浪区!
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回复来自威斯汀温泉度假酒店的Social Media CoordinatorWestinCancun
2019年9月7日已回复
Dear Warlocke: We would like to thank you for choosing The Westin Cancun as your holiday destination and for taking the time to share this review with other travelers. We are very pleased to read that you enjoyed our amazing brand-new pool facilities, flow rider and activities offered. Our privileged location allows us to provide a more relaxing and well-being focused experience, while being just a 15 min ride of the center of the Hotel Zone, as you mentioned, the resort has a relaxed and laidback ambiance and there is easy and Accesible ways to get to the Mall and amusement areas. On the other hand, we are truly sorry to read you experienced the seaweed season. It has taken us by surprise how much we have had this year, although, our staff members are constantly doing their best to remove them from the beach early in the morning. However, as it depends on currents and wind, for its direction, it has been difficult to avoid it. Thank you for staying at the Westin Resort & Spa, Cancun and we hope you choose to create more memories here whenever your travels bring you back to Cancun. Be well,
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我们最近住在这家酒店,员工们都是很棒的,每个人都是非常友好的,都是很乐于助人的。 这家酒店的地理位置是很完美的,我们开车到周边游览也是很方便的。 我们在这家酒店是住得很愉快的。
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回复来自威斯汀温泉度假酒店的Social Media CoordinatorWestinCancun
2019年8月29日已回复
Dear marinamachuca, We would like to thank you for choosing The Westin Resort & Spa Cancun for your most recent summer vacations. It was our pleasure to serve you. We are delighted to know you had an amazing experience, that you enjoyed our relaxing but yet comfortable location. We are also very glad to know that our incredible associates were able to make your experience more pleasant and accommodating. Hopefully we will have the opportunity to host you back again in the near future. Be well,
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我们一家5口外加1位朋友,一同入住了这家酒店里的一栋3卧室的别墅里。我们住得很开心!我的孩子们(分别是21岁、18岁和14岁)也住得很开心,我需要感谢这里员工们的出色服务。安迪、玛丽亚、马塞尔和雷内的工作表现都十分出色,确保每个人都住得开心,我的孩子们都不想走了。安娜贝尔是我们的礼宾员,她也很优秀、细心、乐于助人。这家酒店很漂亮,我们的房间又干净又宽敞。酒店里的餐厅很棒,特别是“Sea and Stones”餐厅,我们在那里吃了两次饭。我们一定会回来的。
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回复来自威斯汀温泉度假酒店的Social Media CoordinatorWestinCancun
2019年8月24日已回复
Dear AnnieGirl68: We would like to thank you for choosing The Westin Cancun as your holiday destination and for taking the time to share this review with other travelers. We are truly delighted to know you and your family thoroughly enjoyed our Caribbean piece of paradise at our beautiful resort and indulged your palate with the delicious variety we offer, like the Sea & Stones. It is truly delightful to read that our lovely staff provides a memorable service and created a warm and welcoming experience for the entire family, specially our sports and entertainment team like Rene, Andy, Maria and Marcell or the wonderful concierge Anabell. We will be sharing this great feedback, we are sure they will be as happy as we are. We look forward to welcoming you back soon for another unforgettable experience. Please, receive our warmest regards from The Westin resort and SPA team. Be well,
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价位
¥924 - ¥1,472 (基于标准间的平均价格)
其他名称
westin resort & spa cancun hotel cancun, westin resort and spa cancun, westin hotel cancun, westin cancun, the westin resort spa cancun, cancun westin
位置
墨西哥尤卡坦半岛金塔纳罗奥州坎昆
客房数量
376
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