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Park Royal Puerto Vallarta

在125家瓦拉塔港酒店排名第85
1 间客房 2 位成人
2017/06/04 2017/06/05
2017/06/04 2017/06/05
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4条点评
1周前点评
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In general, it's a great hotel - food is good, staff is great. I hope they finish the work soon. Only one elevator is really annoying. Also, wifi is very bad. I would like to mention Jose and Cecilia, who are responsible for activities in the pool area. They don't have a lot of resources (for example, they don't have... 更多 

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: Thank you for your preference and for your review. It was a pleasure to welcome you at Park... 更多 

1条点评
1周前点评
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I have quite a few comments to make in regards of Royal Holiday customer service. I believe at this point that your organisation needs to review its customer service standards towards established «privileged» royal clients. Customer service excellency differs from sales force standards. You can NOT expect to up sale further more if you don't first deliver the basic service... 更多 

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Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: Thank you for your preference. It was a pleasure to welcome you at Park Royal Puerto Vallarta. We... 更多 

1条点评
2周前点评
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With recent remodelations, the hotel seems in good shape. Nevertheless, the most annoying thing, was Park Royal staff herassing you to buy a 30-year membership to stay at one of their hotels over the world and in Mexico. Overall, only a few names are worth mentioning, and the service of the waiter Gonzalo was excellent.

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: Thanks for your comments. They are an opportunity for us. We are sorry for the situations about your... 更多 

墨西哥蒙特雷
1条点评
4周前点评
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Everything was very good, the all included service was excellent, the only thing is not necesarilly about the hotel but the way to get there, that is the taxi we took from the airport to the hotel, was kinda scary caues of the taxi driver.

与该酒店合作收集的点评

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: Let us thank you in the first place for staying at Park Royal Puerto Vallarta and for taking... 更多 

1条点评
5周前点评
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If are looking to get sun, eat good food and hang on beach, great place! If you are looking for night time entertainment or a party, don't go here. Remodeled rooms are nice but the older ones are terrible. We switched mid week. Older beds are so hard. Beach was great and so was the food and service. All families,... 更多 

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Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: Thank you for your stay at Park Royal Puerto Vallarta and for you review. It is our priority... 更多 

1条点评
2017-4-13的点评 通过移动设备发表
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The place was lovely and service was great, but I was attacked by bed bugs. The management acted like ur was my fault because their rooms had been fumigated the previous week. I am covered in bites. I now have to worry about bringing the critters home with me. The bed bug situation ruined my vscation.

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of... 更多 

加拿大St. Paul
1条点评
2017-4-13的点评
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Lobby Bar 5 th floor Fernando, very nice. Buffet, little choice but very tasty. Ask for bacon and desserts. All waiters, very nice.Samuel, concierge, very helpful. WIFI, very good at pool.Higher floors, best views. Italian Rest. Very Good. Most Rooms need upgrading, but comfortable for most part. Adult entertainment at pool would be nice. Bartenders at pool would be nice.... 更多 

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of... 更多 

墨西哥瓜达拉哈拉
1条点评
2017-4-13的点评
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Nice place, great staff, water in the pool very cold, but we where told that is going to change shortly. The Italian Restaurant great experience, wonderfull stall, great service, and the food delicious. If you want a place to really relax, enjoy the view, and be far from the city and the noise this hotel is the perfect spot for... 更多 

与该酒店合作收集的点评

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: Thank you for your preference and for your review. It was a pleasure to welcome you at Park... 更多 

1条点评
2017-4-12的点评
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Staff was rude, front desk clerk was uninviting and had us wait 20 minutes at front desk just to tell us she did not have change in pesos. Other soliciting staff were upset that we went on an excursion with another hotel to view their amenities and received free massages. We found a huge cockroach in our room. The shower... 更多 

与该酒店合作收集的点评

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of... 更多 

1条点评
2017-4-5的点评
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The view of the sea from the balcony was pretty nice, the Italian Restarant food was delicious, wide rooms. The open Wi fi signal is not enough to send things as an average signal . Finally the pool always had cold water.

与该酒店合作收集的点评

Gabriel Z,Park Royal Puerto Vallarta 的 Gerente,回复了这篇点评

Dear Guest: Let us thank you in the first place for staying at Park Royal Puerto Vallarta. It is our... 更多 

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2017/06/04 2017/06/05
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设施

特色
  • 游泳池
  • 餐厅
  • 海滨
  • 酒吧/大堂
  • 客房送餐服务
  • 免费网络
  • 免费停车
  • Spa
  • 有健身房的健身中心
关于此酒店
  • 海滨
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 餐厅
  • 酒吧/大堂
  • Spa
  • 网球场
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
客房内设施
  • 空调
网络
  • 免费网络
服务
  • 会议室
  • 门房服务
  • 宴会厅
  • 会议设施
  • 客房送餐服务
  • 免费停车
  • 干洗服务
  • 洗衣服务
  • 精通多国语言服务员
  • 自助式洗衣服务

Park Royal Puerto Vallarta的其它相关信息

地址: Carretera Barra de Navidad KM 8.5, Puerto Vallarta 48390, Mexico (原名BEST WESTERN PLUS Suites Puerto Vallarta)
地区: 墨西哥 > 哈利斯科州 > 瓦拉塔港
价格区间: ¥1,392 (基于标准间的平均价格)
酒店星级:3.5星级 — Park Royal Puerto Vallarta 3.5*
房间数: 120
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酒店类型:
第 30 名Spa酒店,瓦拉塔港
第 49 名海滩酒店,瓦拉塔港
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