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蓬塔卡纳

Royalton Punta Cana Resort & Casino

12,952 条点评
在164家蓬塔卡纳酒店排名第36
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Playa Arena Gorda, Carretera Macao, 蓬塔卡纳23000 多米尼加共和国
缤客 Booking.com
携程 Ctrip.com
显示的价格由我们的合作伙伴提供,反映了住宿所需的总费用,其中包含我们的合作伙伴已知的所有税费和其他费用。 详情请咨询我们的合作伙伴。
旅行者 (1885)
360
全景 (24)
泳池和海滩 (219)
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在 蓬塔卡纳 的 164 家酒店中排名第 36
位置
卫生
服务
性价比
旅行者之选 2020获奖者
卓越奖
绿色领袖 白银级
酒店设施
停车
免费上网
有健身房的健身中心
游泳池
免费早餐
海滩
网球场
儿童看护服务
WiFi
公共 WiFi
网络
健身/Spa 更衣室
健身课程
桑拿
热水浴缸
无边泳池
成人泳池
室外泳池
私人泳池
酒吧/酒廊
餐厅
提供早餐
自助早餐
小食吧
池滨酒吧
池畔酒吧
水上公园
有氧运动
娱乐项目员工
晚间娱乐
乒乓球
夜店/DJ
儿童活动 (适合儿童/家庭)
儿童乐园
儿童户外游乐设备
提供上网服务的商务中心
会议室
Spa
情侣按摩
面部护理
全身按摩
头部按摩
按摩
沙龙
24 小时安保服务
礼宾部
礼品店
遮阳伞
酒店内 ATM
管家服务
干洗
洗衣服务
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客房特色
海景
无烟房
套房
家庭房
空调
客房整理服务
迷你吧
平板电视
私人阳台
客房服务
保险箱
VIP 房设施
冰箱
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酒店信息
酒店风格
现代
家庭
所说语言
西班牙语
12,952 条点评0 个房间贴士

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2018年9月,我和伴侣预定了Royalton Riviera Cancun酒店,度过了一段美好的时光。价格稍微便宜一点,飞行时间也短一些,这吸引了我们。飞机从伯明翰起飞需要8个小时(双向),太棒了。两次飞行都很快。到达和离开多米尼加共和国的机场都是一场噩梦。我们在机场等了3个小时,离开时巧克力被没收了,两分钟后我们看到安检人员在吃巧克力!!酒店整体来说还不错,但是与坎昆酒店相比,我们有点失望。当我们到达时,我们得到了一个钻石俱乐部升级的承诺,然而,我们的房间又脏又乱。在此之后,我们要求换房间,换了房间后,我们俩都很高兴。酒店设施的使用也有轻微的混乱——我们试图去钻石俱乐部海滩酒吧,但不允许。我们向前台表达了我们的担忧,他们说我们没有升级,这只是酒店的促销活动。这再次令人失望。不过,这里食物和饮料都是五星级标准。我们在自助餐厅吃了早餐和一顿晚餐,在hunters餐厅吃了两顿饭,在jade餐厅吃了两顿饭,在grazie餐厅吃了午餐和其他两顿饭,在禅宗餐厅吃了一顿饭,在海底餐厅吃了一顿饭。所有的餐馆都有很多选择,我们的食物无可挑剔。海滩上的晚餐值得花钱,而且我们比在坎昆吃得更开心。饮料都是优质的(必须要求特定的饮料),鸡尾酒的选择很丰富!游泳池和海滩都保养得很好,很可爱。海滩比坎昆好(没有海藻)。我们没有进行任何旅行,我们的假期是放松的,所以我无法评论这里提供的旅行到底怎么样。总的来说,我们度过了一个很棒的假期,但是,我们不认为在去了Royalton Cancun酒店之后还会回到这里来。正如上面所概述的,小的细节构成了我这样的印象。此外,我们觉得和Cancun酒店相比,所有的东西都要额外付费,比如“生日套餐”——我们付了钱酒店才会在门上挂生日横幅,而在Cancun酒店,我们不需要询问就能得到这个服务。细节决定成败,尽管我们度过了一个愉快的假期,总的来说,我们给这家酒店的评级是4/5,感觉这家酒店更像是4星级而不是5星级。
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回复来自Royalton Punta Cana Resort & Casino的ManagerPRbluediamond
2019年10月1日已回复
Dear meg-banks; Receive a warm regard from Royalton Punta Cana. We have been honored with your having chosen our resort at Punta Cana and we appreciate your feedback with some important points to improve. Our Management understands that only through the opinion of our visitors we can become excellence. Thank you for taking the time to share your experience with us at Royalton Punta Cana we really appreciate your important feedback with some observations; it is only through the comments of our visitors that we can improve our facilities and services. We appreciate your feedback with some important observations; we can pursue excellence through the comments of our clients and taking the corrective measures of the areas to improve that you explained to us. We are sincerely looking forward to the pleasure of welcoming you again in our Royalton Punta Cana, and assure you that you will enjoy even superior services and facilities on your next visit. Kind Regards, Royalton Punta Cana Resort & Casino
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令人惊叹的酒店,洁净无暇,工作人员竭尽所能提供服务。酒店就在海滩上,所以位置绝对完美。我的建议是,如果你吸烟,在去机场的路上买好香烟,随身携带。商店说它是免税的,但实际上不是,一包还收9美元税!告诉你个主意,在蓬塔卡纳机场,一包200支的香烟只要22美元。我对这家酒店唯一的不满是,在周一和周五都会有售货员进来酒店,他们会缠着你。他们试图把你拉到他们的摊位,让你买东西,并且让你觉得你不得不买。只需要坚定地对他们说不,然后继续走就可以。请不要因为这件事而耽误了你的行程,我甚至还没有为此给酒店打低分,酒店仍然值得打高分。我非常感谢工作人员对每个人的友好欢迎态度。酒吧里的服务员Wanda,餐厅里的Ingrit,还有Jesus,那个不辞辛苦帮助大家的服务员,都应该得到一个大大的感谢。预订酒店到这里来,这家一定不会让你失望
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回复来自Royalton Punta Cana Resort & Casino的ManagerGeneral_ManagerPUJ
2019年9月29日已回复
Dear AnnmarieW1976; Receive a warm regard from Royalton Punta Cana; Thank you for taking the time to share your experience with us at our hotel. We are glad that once again the facilities and services offered to you by our staff were to your complete satisfaction. Our staff are characterized for being charming, helpful and they are always trying their best to create amazing experiences for our very valued guests, we are very glad they were up to your expectations, you can rest assured all your positive comments are going to be shared with them. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Royalton is now your home away from home! Warm regards from paradise, Royalton Punta Cana Team
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很棒的酒店。娱乐部的Yessi是个总是微笑友好的人,他是酒店的功臣。旅行社的Gregory把我们照顾得非常好,他绝对是一位绅士。全家人度过了一个美妙的假期,强烈推荐。
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回复来自Royalton Punta Cana Resort & Casino的ManagerGeneralManagerP1
2019年9月27日已回复
Dear B4dbj; Receive a warm regard from Royalton Punta Cana; Thank you for giving us the opportunity to receive you at our wonderful hotel and for your kind review. We are very pleased to know that we exceeded your expectations and that you have had a flawless stay with us. We love when our staff enhances our guest vacation. We pride ourselves for this achievement. We are going to share your comments with the whole staff, especially the ones you mentioned, we are sure it will make them very happy. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Kind regards from paradise, Royalton Punta Cana Team
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一个非常好的酒店,员工友好(谢谢前台的埃斯梅拉达)。娱乐团队有一系列项目,有游戏、运动和表演,你不会感到无聊。房间又大又干净(我不是钻石会员)。他们的商店存货很充足,价格有点高。食物是美味的,但我希望海滩附近能有更多的海鲜店和小吃店,咖啡店有一种非常好喝的咖啡。他们会打扫海滩,所以海滩上没有海草。我推荐这家旅馆,尤其是情侣们(带孩子的不多)。
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回复来自Royalton Punta Cana Resort & Casino的ManagerGeneralManagerP1
2019年9月27日已回复
Dear Corina D; Receive exclusive regards from Royaton Punta Cana, We would like to thank you for taking the time to write this review with detailed highlights about your stay. We are delighted to read that you spent a most wonderful holiday. We strive to deliver a deluxe vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and entertainment options. Comments like yours are our best reward. Thank you for highlighting how incredible our food! We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Cordially, Royalton Punta Cana Team.
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我们在这家很棒的酒店度过了美好的一周。 当您没有孩子时,可以让自己融入到“ Hideaway”。 Edimir Arios、彬彬有礼的Melvi绅士、迷人的Yesika和Massie、以及超级友善的Leonela和Fransecco会让这(旅行)变得很不一样。 Dorado的食物很美味,也可以在海边吃早餐。
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回复来自Royalton Punta Cana Resort & Casino的ManagerPRbluediamond
2019年9月19日已回复
Dear 778saschas; Receive a warm regard from Royalton Punta Cana; Thank you for giving us the opportunity to host you once again and for such an amazing review. It brings us great pleasure to hear that we went beyond your expectations to ensure that you had a flawless stay. We strive to deliver a great vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services, and staff. Comments like yours are our best reward. We are sincerely looking forward to the pleasure of welcoming you again in Royalton Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Warm regards from paradise, Royalton Punta Cana Team Royalton Punta Cana Resort & Casino
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价位
¥1,361 - ¥7,291 (基于标准间的平均价格)
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳
客房数量
470
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