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1
Emiko
发布于: 江苏
2024年09月 • 结伴旅行
使用这家地接社很难受的一点是：总是以他们理解错了为由，让游客承担全部后果，而游客根本无法维护自己的权益。知道地接或多或少会有点坑，但是保持坦白和报价透明应该是基础，而不是最后不得不加钱、让游客妥协。以下评论照搬自safaribooking.com：
Highly recommend our guide Peta but not this agency Unscripted Safaris
We don't appreciate the dishonesty or carelessness that Lewis (our contact guy of Unscripted Safari) has shown during the whole thing.
1. We first reached different agencies under the same term that we (a group of 8 people) will use 2 Landcruisers. But when we arrived, there was only one. Lewis said it could fit us all, or we can pay $300 per day (it is a 8-day safari) extra for another vehicle. It is ridiculous.
2. We stayed in Massai Mara for 3 nights. When discussing the change of the accommodation, we double checked with Lewis that extra payment was $50 in total, not per night. Until a week before our arrival to Kenya, he said he had misspoken, it should be $150 added in total. The new camp is great but the communication should be less careless.
3.The biggest problem is with the Crescent Island. The boat took us to a fake island while charged us each $60. As we pointed out, the boat guy didn’t take us to the real Crescent Island right away, instead he waited for the call from our agency. We believe it is a common trick played in tourism here. Be alert.
In all, we had an unforgettable experience in Kenya, especially our guide Peta is great, very experienced and helpful. But the business here need more transparency and regulation.
不推荐，出于礼貌给三颗星。
Highly recommend our guide Peta but not this agency Unscripted Safaris
We don't appreciate the dishonesty or carelessness that Lewis (our contact guy of Unscripted Safari) has shown during the whole thing.
1. We first reached different agencies under the same term that we (a group of 8 people) will use 2 Landcruisers. But when we arrived, there was only one. Lewis said it could fit us all, or we can pay $300 per day (it is a 8-day safari) extra for another vehicle. It is ridiculous.
2. We stayed in Massai Mara for 3 nights. When discussing the change of the accommodation, we double checked with Lewis that extra payment was $50 in total, not per night. Until a week before our arrival to Kenya, he said he had misspoken, it should be $150 added in total. The new camp is great but the communication should be less careless.
3.The biggest problem is with the Crescent Island. The boat took us to a fake island while charged us each $60. As we pointed out, the boat guy didn’t take us to the real Crescent Island right away, instead he waited for the call from our agency. We believe it is a common trick played in tourism here. Be alert.
In all, we had an unforgettable experience in Kenya, especially our guide Peta is great, very experienced and helpful. But the business here need more transparency and regulation.
不推荐，出于礼貌给三颗星。
撰写日期：2024-11-11
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor 的观点。
