When I tried to confirm my appointment with the owner, she was incredibly rude. She told me that my appointment may be available, but that they were thinking of cancelling. That's pretty atrocious customs service.
Summerhill Spa's customer service representatives were rude. They cancel appointments with very little notice as they did in my experience (less than 20 hours to be precise).
I booked a three-hour couple's treatment months before my anniversary with my girlfriend. I called to confirm our booking twice. Less than 24 hours before our appointment, I received a text message from the spa telling me that they could not honour it. When I...更多
Walked in for a two hour appointment and no one seemed to know I was coming. I have been to this spa four or five times and had really good experiences. This last time probably will be the last time. Hot stone massage was the...更多
One of the worst waxing service ever seen. After few minutes, like 30% done, i have been asked to leave because the estetician was busy. I refused, they kept me there 2 hours. In which they complained and when i got home, i realized i...更多
As a dual birthday celebration, my boyfriend and myself went for a couples massage and pedicure. Although the pedicure was relaxing (lying down on massage tables) both our heels could have used alot more attention than what they received. I got the polish and my...更多