This is a normal HRC. The service was not the best, we had finished our meal when the two last got theirs burgers. Also the service in the rock shop was terrible.
Came in on a Sunday evening and didn't have to wait to be seated. There were a lot of people already eating and in the gift shop, but I've definitely seen worse in other Hard Rock Cafes. Our servers were very friendly and our food was prompt. And while the food doesn't change much from restaurant to restaurant, my mac... 更多
Tiffany Thank you for the feedback 更多
Wen't there wednesday night. Waiter was uninterested. Order their super appetizer. Never ate such dry wings like there was cooked yesterday and just reheated. Burger was ok. Next time I'll skip this restaurant.
Ben If there is any issue in any of our cafes please let us know and we will correct it... 更多
Enjoyed an evening of local talent and good drinks. It's your normal Hard Rock Café. I really liked the atmosphere.
Tricia Thank you, we really appreciate it 更多
Thought this would be a fun place to go we were SO wrong. They said the wait would be 20 mins. Try 40 mins. Then the service was extremely slow. We sat another 20 mins before we got food which was okay. While it was very loud which was to be expected I was not impressed. By the way I... 更多
Carol, Thank you for your feedback. I will discuss this with my team to make sure we are focused on... 更多
Went for lunch because I just wasn't feeling a box lunch after all that went on the first half of the week. Carter was a great server and the food was exactly what I needed. Always check out the Hard Rock when traveling.
Melissa, Thank you very much. I will surely thank Carter for doing an awesome job! 更多
While in PA had a rain afternoon - HR was across from hotel. Stopped in before dinner and enjoyed some apps and a cocktail. It was early so. It a big crowd - service was good. It is a chain so you know what you are getting.
Thank you for stopping in and enjoying our cafe 更多
My friends and I went to the Hard Rock cafe to see the band Kicks on July 1st. It was uncomfortably hot in there. They put 2 small fans on the already crowded stage for the band. They were drenched and so was the crowd. I wanted to dance but it was too hot. I tried to get a waitress'... 更多
Paula, I apologize for the temperature of the cafe. The complex was having a problem with it's air conditioning during... 更多
Really enjoyed my visit. The service was very polite and helpful. The food tasted great too. It's an average store. It doesn't have the best food, but it's a little bit more than decent.
Very happy you enjoyed our burgers and our team, thank you 更多
I'll break this down into 2 categories: food and atmosphere. Food- had the Caesar salad with shrimp- very delicious. Salmon for the main course was ok... I'd skip the sauce next time. Atmosphere was terrible. I expect the hard rock to have awesome memorable that is within a nice viewing range. They had very limited memorabilia and it was all... 更多
Thank you for your feedback. I will pass on your comments about our memorabilia to our support center.Very happy you... 更多