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Benihana

在1,499家克利夫兰餐厅中排名第967
¥¥ - ¥¥¥
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23611 Chagrin Blvd, Cleveland, OH 44122-5540
以当地语言显示的名称/地址
+1 216-464-7575
今日
11:30 - 14:30
17:00 - 22:00
目前休息
所有时段
经营时间:
周一 - 周四 11:30 - 14:30
17:00 - 22:00
周五 11:30 - 22:30
周六 12:00 - 23:00
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34条来自 TripAdvisor 社区的点评

旅行者评分
旅行者类型
时节
语言
俄亥俄Ohio City
11条点评
5 分,共 5 分 3周前点评
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We had a good time and a good meal! i am a vegetarian and the food was really awesome! My husband enjoys seafood and chicken and he enjoyed his meal as well. Definitely make reservations because if you don't you may miss out!

俄亥俄克利夫兰
2条点评
1 分,共 5 分 4周前点评
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Yesterday my family and I celebrated my son's second birthday at Benihana, in which we received the worst service and diminished the overall experience. From the time of arrival, things began to take a turn for the worst. I had a party of 10, one of my guest arrived 5 mins late as she is disabled, when I asked my... 更多 

Benihana M,Benihana 的 Guest Relations Manager,回复了这篇点评

Thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Please take a moment to... 更多 

12条点评
2 分,共 5 分 2016-7-29的点评 通过移动设备发表
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Went for lunch. Prices expensive. Main dish to salty to eat. Steak over done. Not very busy. Server not friendly. Talked with manager, meal was remade. Each time I visit here I get disappointed. It used to be my favorite place.

俄亥俄Chagrin Falls
6条点评
5 分,共 5 分 2016-6-20的点评
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We went here to eat for Father's Day. We live in the area and hadn't been in a year and a half so I was skeptical based on not so great recent reviews. We were promptly seated and served. The food was up to par with what Benihana normally should be. Our salads had a little too much dressing but... 更多 

12条点评
1 分,共 5 分 2016-6-18的点评 通过移动设备发表
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Was able to walk in without reservation. But waited 15 minutes to get seated, for a Friday night it was not busy. Only four habachi tables with guests and only three chefs! For food portion it was less than before. Prices higher than before. Service was slow and not often. Our chef said all the old chefs went to a... 更多 

俄亥俄Canfield
33条点评
1 分,共 5 分 2016-5-8的点评 通过移动设备发表
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Have been dining at this Benihana for over 10 years. In the last 2 years they have gone downhill horribly. It's all poor management. It's not the staff's fault, they're just underpaid and under-trained. The service from check-in to check is terribly sub-par. Nowhere at the level that this caliber of restaurant USED to demand. A few months ago a... 更多 

BrandCommunication,Benihana 的 Guest Relations Manager,回复了这篇点评

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us.... 更多 

俄亥俄克利夫兰
1条点评
1 分,共 5 分 2016-4-26的点评 通过移动设备发表
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I can't even rate it a one because it was such a horrible experience the hostess was rude the manager was very rude after two an a half hour and still not eating eight of our party left that was the worst service ever will not return again.

俄亥俄克利夫兰
9条点评
2 分,共 5 分 2016-3-17的点评 通过移动设备发表
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For nearly a decade, my husband and I have celebrated our birthdays (and a couple of other occasions) here. It has always been a fun experience...until last night. We made reservations through Open Table and arrived just before our reservation time. We were seated very quickly. That is where the good service ended. Our server was extremely slow, disappeared for... 更多 

BrandCommunication,Benihana 的 Guest Relations Manager,回复了这篇点评

We apologize for this disappointing experience. If you have not done so already, please complete our contact form: http://www.benihana.com/contact/. Be... 更多 

弗吉尼亚亚历山德里亚
63条点评
1 分,共 5 分 2016-2-9的点评
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Today was supposed to be a great birthday experience for my wife and my first time ever eating in this establishment. This was the worst first restaurant experience I ever had. We were not told about the specials and nothing was suggested by the waiter. I told the waiter it was a two-fold occasion for my wife's birthday and first... 更多 

BrandCommunication,Benihana 的 Brand Communication,回复了这篇点评

We apologize for this disappointing experience. If you have not done so already, please complete our contact form: http://www.benihana.com/contact/. Be... 更多 

俄亥俄克利夫兰
223条点评
3 分,共 5 分 2016-1-25的点评
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Even though it's a big place, I would recommend reservations, particularly Friday and Saturday evenings. We ate earlier (6:00). There was still a wait at 7:45 when we left. Meal was fine. Chef was personable. Did a good job of playing with group at the table. Food was typical. Service slow. Too many tables per server. Is always a go... 更多 

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餐厅详细信息

评级
  • 食物
    3 分,共 5 分
    服务
    2.5 分,共 5 分
  • 实惠
    2.5 分,共 5 分
    氛围
    3 分,共 5 分
参考价格
¥207 - ¥207
菜系
日式料理, 寿司, 亚洲料理
餐时
午餐, 晚餐
餐厅特色
预订, 座位, 服务员, 提供酒精饮料, 残障通道
氛围类别
团体用餐, 商务会议, 携带儿童的家庭聚餐
营业时间
星期一
11:30 - 14:30
17:00 - 22:00
星期二
11:30 - 14:30
17:00 - 22:00
星期三
11:30 - 14:30
17:00 - 22:00
星期四
11:30 - 14:30
17:00 - 22:00
星期五
11:30 - 22:30
星期六
12:00 - 23:00
位置和联系信息
  • 地址: 23611 Chagrin Blvd, Cleveland, OH 44122-5540
  • 地点: 美国  >  俄亥俄  >  克利夫兰
  • 电话号码: +1 216-464-7575