I just want to start out by saying that I'm all about customer service because it can make or break an experience. In this case of Chesecake Factory-the food was sub-par but the service was excellent. We had Marcial B. and even though it was busy and he had multiple tables to wait on-he was on top of his game.... 更多
got in late and wanted to catch a bite. walked over here from our hotel. a tremendous menu with lots and lots of options. in ended up getting a cuban sandwich and my wife had some sort of chicken dish. both were very tasty. sat at bar and staff was attentive and friendly. the serving sizes are huge - we... 更多
great service!!!!! With a large party adult 3 children. It is sometimes difficult for everyone to decide. The only down side was there was soooo much to choose from.
I don't choose chain restaurants in my personal life but seem to be the best bet sometimes when traveling with co-workers with varying tastes. Just like any Cheesecake Factory, this one had a huge menu and gigantic portions. The prices are reasonable and we got a seat right away. The service was slower than anticipated especially considering everyone at the... 更多
Short: potential disaster that was averted by the waitstaff. The shrimp pasta was disappointing with overcooked seafood and very salty noodles. Burrito grande was tasty but came to the table not much above lukewarm. Our least satisfying visit to the Cheesecake Factory. Long: who's no real week benefit to our visit in Tampa to cheesecake. My dinner companion ordered a... 更多
It was a Wednesday evening and the restaurant was busy but not packed. We ordered right away without an appetizer and it took forever! The broccoli arrived with 2 green pieces and about 6 yellow pieces and tasted awful. My companion had undercooked green beans, which I ate because I like them that way. The manager did bring out a... 更多
Recently had and early dinner, and as to be expected there was a wait, about 20 minutes. Receptionists and staff were very friendly. We were given a table next to the server station, which was not to our liking. Requested another table and were politely given another one more to our liking. Nelson, our server was very attentive and helpful.... 更多
Waited 30 mins for a table on a Friday night, which is not unreasonable. Maitre d' was rude and unpleasant. Seemed to look down her nose at everyone trying ti get a table. Not an impressive start to our dining experience. When we were shown to the table, it was still dirty from the previous diners. Once we were introduced... 更多
The restaurant was not very busy when we visited. This restaurant is large and service is hit and miss. The chicken salad sandwich was very good and the key lime cheesecake was very good. We had a very good server. The restaurant can be very loud when crowded, at peak dining times. Good for families or adults. Prices are fair.
I am not one to choose a franchise restaurant, but this was an invitation so I couldn't refuse. I was pleasantly surprised how great the staff was, even with a table of 12, including kids. The food was above average and the desserts were delightful. try to be there early as it gets quite busy. We went for lunch and... 更多
Poor service. Entree was cold. Server forgot silverware. For a chain that is known for its portions this location really needs work. We were seated in the bar area and it was dismal. Will think twice about returning to this location.