I really enjoyed Caffe Nero. Usually I head straight to Costa, as it's my fav, but I'd never tried Cafe Nero before and thought I'd give it a go. I had a classic cappuccino, a chicken and pesto panini and an iced toffee bun. It was a lovely lunch. I thoroughly enjoyed the toffee bun.
We dropped in this caffe for a coffee and a cake and was disappointed to find the muffin we purchased was dry and stale. The Employee was courteous and replaced it when I complained, but duly left all the other stale ones in the cabinet for other unsuspected customers.. I would suggest you review you cake shelf life protocols