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The Boathouse

在422家巴斯餐厅中排名第332
¥¥ - ¥¥¥
酒吧餐, 英国菜, 酒馆
街区图
卫星图
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Newbridge Road, Bath BA1 3NB, England
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+44 1225 482584
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522条来自 TripAdvisor 社区的点评

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1条点评
3 分,共 5 分 6天前点评 通过移动设备发表
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A beautiful hotel with a stunning location let down by the very slow table service and the poor customer service. For our evening meal we had to wait 1hr and half. Then the following morning over an hour for breakfast. The waiter serving us for breakfast was very short with us and created a bad atmosphere which let the visit... 更多 

12条点评
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My wife and I went here for a drink, last Thursday evening, prior to a dinner we had already planned. It is a fairly modern riverside pub with a good sized car park and outdoor areas, which I'm sure would be lovely in the Summer. We looked at the menu and spotted a chilli dusted whitebait starter, which we couldn't... 更多 

BoathouseBath,The Boathouse 的 Manager,回复了这篇点评

thank you for your comments will be changing menu so the whitebait will be addressed Scott 更多 

英国特伦特河畔柏顿
1条点评
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I eat out 3 or 4 times a week and have come to expect average customer service but you guys deserve an award . Never have I been treated to such bad mannered indifference. Girl behind the bar made us feel we were intruding .

BoathouseBath,The Boathouse 的 General Manager,回复了这篇点评

hello we are very sorry for your experience we are in transition of managers my name is Scott and I... 更多 

英国南安普敦
2条点评
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Had a lovely dinner for 2 here last week on a Friday night. Nice young waitress served us and food was delicious as was the pudding. Reasonably priced. Would definitely stay again if visiting bath.

BoathouseBath,The Boathouse 的 Manager,回复了这篇点评

thanks so much please let us know when you come back 更多 

英国腾比
12条点评
1 分,共 5 分 3周前点评
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It is a great shame as the whole place was smelly in need of a good clean. We went there for a meal but couldn't stand it it smelt of fish and smelly bodies and the toilet were awful!

BoathouseBath,The Boathouse 的 Manager,回复了这篇点评

hello sorry about your visit we had major problems with our toilets , we have also just employed contract cleaners... 更多 

英国巴斯
40条点评
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Only come here if you have 4 hours to spare - waiting for mains : 1hr waiting for coffee 25 mins - there seems to be a massive amount of lethargy in the service - the whole place is "sticky" & needs a huge customer service shakeup - it's a shame as it's a super setting

BoathouseBath,The Boathouse 的 Manager,回复了这篇点评

Hello I took over 3 days ago so rest assured the Boat House will get back to its former glory... 更多 

2条点评
1 分,共 5 分 2017-2-19的点评 通过移动设备发表
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Arrived to have some lunch. After being ignored and showed ourselves to a table, we waited 10 mins at the bar for a drink. Hot chocolates were cold, child hot chocolate was scolding. Changed our minds about lunch and went elsewhere. Shame, it's a beautiful setting with a great menu, but let down by the sheer lack of customer service.

BoathouseBath,The Boathouse 的 Manager,回复了这篇点评

hello we are making massive re train and recruitment drive so this wont happen again I myself do apologise Scott 更多 

英国Marshfield
2条点评
1 分,共 5 分 2017-2-18的点评
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Although I reserved a table for our walking party several days before and confirmed numbers on the morning before we set off the reserved table was not ready. The staff were inattentive , we cleared a couple of tables by ourselves and tried to get to the bar to order our food. It was hopeless, after waiting 10 minutes to... 更多 

BoathouseBath,The Boathouse 的 Manager,回复了这篇点评

hello there ive just taking over the role as general manager and rest assured we are recruiting a new team... 更多 

英国巴斯
4条点评
3 分,共 5 分 2017-1-22的点评
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The setting and decor is lovely, I'd definitely go back for a drink. However unfortunately the food was nothing exciting! We ordered the Sunday beef roast and the cabbage and broccoli was wildly over seasoned, the roast potatoes, whilst well flavoured, were underdone which can make them slimy with goose fat. The roast beef was okay, well cooked and a... 更多 

BoathouseBath,The Boathouse 的 General Manager,回复了这篇点评

Thank you Emily for your feedback. I am glad to hear you were happy with the service you received from... 更多 

1条点评
5 分,共 5 分 2017-1-22的点评
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My boyfriend suprised me for our anniversary with a room in a hotel in our city and couldnt have been more pleased- felt as if we were somewhere else on holiday, even though our uni is up the road. The staff were friendly and very helpful and the room was beautiful and kept well. Our breakfast in the morning was... 更多 

BoathouseBath,The Boathouse 的 General Manager,回复了这篇点评

Thank you for your wonderful review. We are glad to hear you had a memoriable stay with us. Kind Regards,... 更多 

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餐厅详细信息

评级
  • 食物
    3.5 分,共 5 分
    服务
    3.5 分,共 5 分
  • 实惠
    3 分,共 5 分
    氛围
    4 分,共 5 分
菜系
酒吧餐, 英国菜, 酒馆
餐时
晚餐, 早午餐, 早餐, 午餐, 宵夜
餐厅特色
预订, 户外用餐, 座位, 服务员, 可供停车, 有儿童椅, 残障通道, 提供酒精饮料, 标准酒吧, 免费Wifi
氛围类别
团体用餐, 特殊场合, 景观餐厅, 儿童, 携带儿童的家庭聚餐
位置和联系信息
  • 地址: Newbridge Road, Bath BA1 3NB, England
  • 地点: 欧洲  >  英国 (UK)  >  英格兰  >  萨默塞特郡  >  巴斯
  • 电话号码: +44 1225 482584