Always order pizza here it's great... never had a problem... I feel they provide great and quick customer support online
Our pizzas were never delivered. The manager told me he would not refund the money as we had put our "address wrong" - we hadn't. When I became angry - he said, "what's the big deal - it's only thirty quid" Very aggressive, rude and clearly not a business you can trust. Don't take your chances - the guys are... 更多
We ordered a couple of pizza's at 7.40. Within 45 mins waiting time for delivery. At 60 mins I called ... "oh yeah - we're cooking it now", they said. "15 mins it'll be with you". Another 30 mins - nothing Called back "we're trying to locate your order" er..... it's the one you lied to us about already dude!!!!... 更多
Ordered a pizza. Wrong pizza arrived. The Manager was very rude. Eventually they said they'd change it. The next day we discovered they'd charged us three times for one pizza, the first one was handed back; they refused to replay the money so effectively stole from us. DO NOT USE.
The assistant manager of the Ealing branch is the rudest man I have ever encountered. Appalling. Monosyllabic, disinterested and downright rude. The pizza's not much better either. Never again.
This place isn't great, tried a few times and they seem to mess up your orders often. Last time they delivered when I opened the box the pizza was literally splashed oh the top side like it was dropped... crap service. Never again.
Terrible service. Pizza turned up cold and late, sides where cold too. Delivery driver wasnt interested. Called to complain, was told they were busy so pizza was late and driver had alot of deliveries.... IS THAT MY PROBLEM FIREZZA?! Offered 50% off next order or driver would collect food and refund. There wont be a next order so refund it... 更多
When checking the reviews, I was a bit surprised by the many negative reviews. We live in the N4 area and use Firezza frequently (at least once every 2 weeks) and have never had any issues with non- or late-deliveries. We have always received our (hot) order within 30-40 minutes. The pizzas really are amazing, and in contrast to the... 更多
When Firezza was new, I tried them out and was extremely pleased with the food and the delivery. As with some others who have reviewed, this was my go-to lazy night in which was reliable and of good quality. Gradually over the last 4 attempts at ordering, I've been let down on all occasions. Let downs including missing items (more... 更多
Waited nearly two hours for pizza to arrive, no one picked up the phones when I called to check. Got put on hold, cut off, no call back. When pizza arrived it was cold and tasteless. The delivery guy was rude, disinterested and unhelpful. Never again.