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Iberostar Paraiso Maya

帕莱索海滩排名第7的10酒店
卓越奖
Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Paraiso Maya
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帕莱索海滩排名第7酒店 (共10家)
2014年卓越奖
最新点评
5分 2012-11-9的点评
cassieGlasgow
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  • 位置
    4.5分
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    4分
  • 舒适度
    4.5分
  • 服务
    4.5分
  • 性价比
    4分
  • 清洁
    4.5分
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点评员
3条点评 3条点评
5分 2012-11-9的点评

10月中下旬在此住了两周,度过了一个非常愉快的假期。所有员工都非常棒,待客非常热情。门口服务生和前台都非常热情,我们住宿的2周受到所有员工的热情服务。房间、所有的公共场所、花园和泳池都非常干净。我们每天都看到有人清洗泳池边的瓷砖(前所未见),早餐吃得很悠闲,不用去抢躺椅。其它所有食物都很好吃,而且大厨不断地问我们是否还需要别的食物。自助餐厅的员工详细地向我们介绍食物,我觉得很热情。4间酒吧的员工都非常优秀,我们都去体验了一把。我们晚上去沙滩(可以吸烟,而不会被鄙视),然后去Lindo听钢琴曲,之后去了Maya。泳池的Fabiola总会记得我们爱喝的饮料,而且冰激凌吧台也非常棒(这是我们的午餐,因为其它时候我们吃了太多东西)。天气非常好,由于酒店并没有客满,氛围也很好。希望明年10月份还能再来,因为夏天太热了。床很舒适,睡了两周都不会背疼。

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Iberostar Paraiso Maya的Quality manager,负责此条点评

Dear guest, It is a pleasure to hear you had a great vacation at our hotel and enjoyed the areas,... 更多 

德克萨斯州休斯顿
4分 2012-11-9的点评

11月2号为了参加一个婚礼,我们在这里住了3晚(不够长啊!)。这是我第一次全包体验。鉴于价格及提供的所有免费饮料(酒精类……如Mojitos鸡尾酒),我觉得物有所值。但是食物就不敢恭维了。 自助早餐:很棒,和大多数地方的差不多 午餐/晚餐:不好吃,很清淡,太干了。 客房服务:最糟!千万别点。点的披萨和其他几个菜简直是灾难。最后都没吃。我很喜欢吃披萨。后来我们花了周日一整天去Xel-Ha吃东西。那儿的自助午餐超棒!强烈推荐,可以去大堂报名参加游览。 这里房间既漂亮又宽敞,但很吵。因为能听见门外一切声响,床硬,床上用品也不舒服,所以别指望能睡个好觉。花园,泳池,海滩不错。员工友善但是……千万别把毛巾卡,房卡弄丢!以前我住的那些酒店,当你离开酒店时完全可以把房卡留在房间,然后出去。但这里不行。你必须把它拿到前台直到退房。但我们没有,所以只得倒回房里(有段距离)拿。后来我们又把他们给的两张毛巾卡弄丢了(用来在海滩和泳池交换毛巾的)。也许你会觉得这是海滩度假……大家不都是穿短裤或不穿吗?就算没毛巾也没什么大不了?如果你这样想,就大错特错。直到退房那天我都没找到其中一张毛巾卡。这里很大。肯定掉在了... 更多 

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Iberostar Paraiso Maya的Quality manager,负责此条点评

Dear Guest, Thank you for taking the time to write your comments, they are very important to us. We are... 更多 

点评员
3条点评 3条点评
5分 2012-11-6的点评

我们已是第三次来到玛雅,但依然是百分百尽兴。这里的房间和餐饮都很出色,这次有了那些表演和娱乐的工作人员,更是锦上添花!Star Friends(会员中心)的工作人员非常敬业,让我们的旅行趣味盎然!感谢Sandy,Juan Carlos和April,Marilyn,Carlos,Jonathon,Tracy和其他成员,没有他们我们绝不会如此开心!还有剧院酒吧的Jorge也非常棒! 希望能尽快又见面! (三位Vensors!也就是人们所说的Iberostar小姐,Dancing with the Stars先生,来自科罗拉多和里斯的Ashley——受训中的Star Friends会员!)

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Iberostar Paraiso Maya的Quality manager,负责此条点评

Dear clients, We are thrilled to know you enjoyed even more your 3rd stay with us. It motivates us to... 更多 

印第安那Trafalgar
资深点评员
6条点评 6条点评
5分 2012-11-6的点评

前三次旅行中都住的是Barcelo Maya Palace酒店,这次想试试别家。Barcelo的海滨确实不错,不用穿过红树林就能到。但住过这里后我再也不会去那儿。我们租了辆Hertz车开去Coba(我爬到了126层高的金字塔顶部)及Playa Del Carmen购物,按摩及位于Wah Wah海滩酒吧的Nasty Bastards。JJ和他的员工很有趣。这里离机场和PDC也近,方便开车去,可以节约交通费,Coba游览费及前往PDC班车的费用。办理登记入住很快。下午7点半到的,入住房间后直接去了Snake酒吧。两周前就提前预订了餐厅,晚上九点在Steakhouse餐厅吃饭。海鲜和牛排都挺好吃。后来又在Japanese Geisha吃了三次,Marina海鲜吃了两次,Gourment吃一次。东西都很好吃,尤其是开胃菜石蟹和帝王蟹。日式餐厅里的龙虾,牛排和虾也好吃。自助早餐和午餐很棒,选择丰富。酒吧饮料不错,提供各式选择——有Mexican flags和Dos equi啤酒。Snake酒吧的调酒师很好,尤其是恩里。此外,提供一流服务。三天都参加了Hobie Cats帆船活动,修甲,潜水店内的... 更多 

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Iberostar Paraiso Maya的Quality manager,负责此条点评

Dear client, We would like to thank you for choosing the Iberostar Paraìso Maya for your vacation. We also apreciate... 更多 

5分 3天前点评
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My wife and I along with her parents stayed at Iberostar Maya for 10 days. This resort is wonderful. It does cater to families. But there is so much property that it isn't a problem. The rooms are extremely well taken care of. Their selection of food in both the restaurants and buffet is spot on. I would definitely recommend... 更多 

印第安那Carmel
3分 4天前点评
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The resort itself was architecturally beautiful, immaculate grounds, friendly staff. The food was good and the pools were nice. The beach was nice too, but if you prefer calmer waves and water clear of sea weed, this is not the place for you. We took our 2 year old and she loved the wave pool. You will do a lot... 更多 

加拿大多伦多
点评员
3条点评 3条点评
5分 1周前点评
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Loved our week at the Paraiso Maya! We were pleasantly surprised at the airport to find a private van waiting for us instead of the expected big bus, as we were the only family going to this hotel. Very nice! Check-in was quick (again, nobody else there). Staff were professional and helpful from the moment we arrived until we left.... 更多 

伊利诺伊州Mount Prospect
顶尖点评家
81条点评 81条点评
5分 1周前点评 通过移动装置
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This was my 6th stay at ibero maya, this time my daughter and I came down for 12 days. Guys at the bar: Fabian, Artemio, Arjelio Juan and Hugo will take great care of you. These guys have been here for years and they make everyone feel special. Superb service comparing to other resorts in the area. If you read... 更多 

资深点评员
7条点评 7条点评
4分 1周前点评
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We were at the IB Paraiso Maya for 5 days last week. We enjoyed our stay for the most part. We thought the service overall was very good. This would include housekeeping, bar service and restaurant staff. I agree with some other posters that these people should be tipped on a regular basis. They are a big part of the... 更多 

点评家
15条点评 15条点评
4分 1周前点评
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The Iberostar paraiso maya was very nice, we really enjoyed our stay. The people are awesome, attentive, and very friendly. The resort is connected to two others and is really large. Originally very confusing and not easy to get around; we were comfortable with the layout by day 3. Our superior junior suite in bldg 62 was great. We had... 更多 

华盛顿Kirkland
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3条点评 3条点评
3分 1周前点评
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First off this is a large complex. If you are not much for walking you may want to look for a smaller resort. From the Spa/Shopping area to the beach is about ½ a mile as the crow flies. My wife was wearing her Fitbit band and she found out it stopped showing her steps at around 21K and she... 更多 

伊利诺伊州芝加哥
4分 2周前点评
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I usually don’t write reviews but I need to this time. I would like to give a big huge hug and thank you to Ian McAllister the Apple representative that works at Iberostar Paraiso Maya. He is absolutely wonderful. We had to unfortunately cut our vacation short due to a death in the family and Ian went above and beyond... 更多 

点评家
19条点评 19条点评
1分 2周前点评
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I've been there last december, I have had a very good time, and most things were very good but I forgot in the bathroom a watch and I came there a few minutes after i left my room and it was gone, moreover for the first time in my life a Hotel made me pay 20$ fine cos I checked... 更多 

4分 2周前点评
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This was my fit trip to an AI as well as to Mexico as I usually go to Hawaii for beach vacations, so I don’t have any direct comparisons to make. Overall an enjoyable experience at the resort and location with only minor “huh” moments. Originally we were booked into the Lindo, but upon our very early 10:00 AM arrival... 更多 

3分 2周前点评
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Im currently writing this review still on our vacation to the paraiso maya. I wanted to make sure I remembered everything. I'm an avid reader of reviews on trip advisor and as we began researching our family trip, I read countless reviews about the Paraiso Maya. We felt for a family trip with 10 adults and 4 kids, this resort... 更多 

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