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Park Royal Puerto Rico at Club Cala

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在4家Humacao特色住宿排名第1
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Park Royal Puerto Rico at Club Cala
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399条来自 TripAdvisor 社区的点评

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纽约州纽约市
1条点评
3分 4周前点评
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Room required lots of stairs to get to and there were stairs in the villa, with a toddler this was not an ideal set up. The master bedroom could have used a table, desk or bench to allow for a place to put a suitcase to not have it thrown on the floor or throw it on the bed. A... 更多 

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Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Club Cala.... 更多 

1条点评
3分 2016-7-17的点评
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the livinroom sofa was damage,old and the dinningroom only have four chairs instead of six.The TV was very poor, .I call for a disability villa, because I"m operated on both knee, and I can walk long distances. They took me villa 1034 that has three stairs to get up.

与该酒店合作收集的点评

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

Thank you for your valuable feedback of the Park Royal Club Cala. Thank you for sharing your concerns with us.... 更多 

1条点评
5分 2016-7-16的点评
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Club Cala was an amazing vacation for our family. The service was exemplary and everyone was willing to help. We loved all the restaurant choices and ability to have different foods every day. I highly recommend this resort to anyone. There is so much to do and see in Puerto Rico.

与该酒店合作收集的点评

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

Thanks for the kind words and assessment of your Park Royal Club Cala Experience. Personal comfort and service excellence are... 更多 

波多黎各
3条点评
4分 2016-7-14的点评
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Stayed at Park Royal a few days after the 4th of July holiday. It was a bit crowded and the Shuttles took a lot of time to get to places. After the first few days, many people checked out and it was calmer. After those days the pool and the beach were less crowded. Positive: We had a nice Harbor... 更多 

与该酒店合作收集的点评

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

We enjoy the very detailed critiques that keep on coming in as engaged and passionate guests share your perspectives. We... 更多 

德克萨斯州休斯顿
2条点评
2分 2016-7-12的点评
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Please be fair with all your guests. Treat everyone equally. Non speaking guests are paying guests too. Restaurant servers are very rude and have bad attitude. The problem is the restaurant manger does not care about service. Fire the manager and get one who knows that customer service is the top most important in Restaurant business.

与该酒店合作收集的点评

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

Please let me thank you in the first place for staying at Park Royal Club Cala. Thank you for bringing... 更多 

密歇根特洛伊
4条点评
2分 2016-7-9的点评
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Reserved 3 BR unit, put in 2 BR with blow-up mattress (7 people in unit for 6!). Over many days, repeated promises to move us -- once being told our unit was being cleaned & prepped as we spoke! -- but didn't happen in the 5 nights we stayed. Left in disgust mid-week instead of weekend. Inadequately supplied with linens,... 更多 

与该酒店合作收集的点评

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

I would like to express my gratitude upon your decision to stay at Park Royal Club Cala. We really appreciate... 更多 

1条点评
2分 2016-7-5的点评
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On Saturday's arrival, they were extremely unorganized. In my 34 years of going, we hadn't seen this amount of mad guests. When we got to the villa we didn't get the housekeeping things we usually get, the stove was disconnected and the icemaker was broken. This was in a recently remodeled villa... the previous management kept the villas in proper... 更多 

与该酒店合作收集的点评

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

I would like to express my gratitude upon your decision to stay at Park Royal Club Cala. Your feedback is... 更多 

1条点评
5分 2016-6-27的点评
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Excellent hotel. The rooms are very clean and spacious. Large living room, kitchen, balcony, and bedrooms. We also have two bathrooms. Everything is well kept. The staff is great and their service is excellent. We cant wait to get back.

与该酒店合作收集的点评

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

Continued thanks for reviews highlighting the location of the Park Royal Club Cala and the positive service & product. We... 更多 

3条点评
4分 2016-6-25的点评
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The resort was very nice, the unit was a good size, and a very large outdoor patio/balcony with a picturesque view of the canal:) However, the tile floors in unit need to refurbished:( We really enjoyed Karaoke and the 'Dive-in' movie night at the pool, hosted by the resort. Also, the resort was in close proximity to the beach, the... 更多 

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

Thank you for your stay at Park Royal Club Cala and for the time taken to share your pleasing experience.... 更多 

3条点评
5分 2016-6-23的点评 通过移动设备发表
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The employees were very friendly and always happy to help with anything we needed. Isaac, the shuttle driver was very friendly and informative. The power did go out due to storms while we were there. The front desk staff were loaning flashlights and letting guests charge the phones in the lobby. I wish that wi-fi was available in the rooms.... 更多 

Sem C,Park Royal Puerto Rico at Club Cala 的 General Manager,回复了这篇点评

Before anything else, thank you for your stay at Park Royal Club Cala and for the time taken to share... 更多 

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设施

特色
  • 游泳池
  • 免费网络
  • 免费停车
  • 有健身房的健身中心
  • 餐厅
关于此酒店
  • 禁烟酒店
  • 残障通道
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 餐厅
  • 高尔夫球场
客房类型
  • 套房
  • 小厨房
  • 无烟房
客房内设施
  • 微波炉
  • 空调
  • 客房内冰箱
网络
  • 免费网络
服务
  • 免费停车
  • 儿童活动 (适合儿童/家庭)
  • 精通多国语言服务员
  • 接驳车服务
  • 干洗服务
  • 会议室
  • 门房服务
  • 自助式洗衣服务

Park Royal Puerto Rico at Club Cala的其它相关信息

地址: 50 Club Cala Dr | Palmas del Mar, Humacao 00791-6225, Puerto Rico
地区: 加勒比海 > 波多黎各 > Humacao
价格区间: ¥1,324 (基于标准间的平均价格)
酒店星级:2.5星级 — Park Royal Puerto Rico at Club Cala 2.5*
房间数: 104
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