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Hilton Tucson East

图森排名第47的129酒店
3.5星级
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酒店网站
7600 East Broadway Blvd., Tucson, AZ 85710
Hilton Tucson East
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图森排名第47酒店 (共129家)
最新点评
2分 2015-4-24的点评
WillyTnAZ
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点评员
5条点评 5条点评
2分 2015-4-24的点评 通过移动装置

这家酒店把我搞糊涂了。有些员工非常有礼貌,但另外有些却很粗鲁。酒保也非常让人愉悦。但我不喜欢客房保洁员早上8点半就来敲我的门,而且在我有机会告诉他们我还在房间里之前就径直走了进来。浴室看上去很现代很豪华,但生锈的门框降低了这种感觉。窗户从外面看整个都很脏,就像好几年都没有被清洗过一样。房间的钥匙也不是很好用。我们房间的门拴也用不了。我以后不计划再住在这里了。

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Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your review. We like to exceed our guests expectations and always shoot for five star reviews. We're... 更多 

4分 2015-4-23的点评

这里的服务太棒了,人们总是面带微笑。他们竭尽所能确保我们住的愉快。房间条件是高于平均水平的,只有无线网络,没有网线接口。房间一尘不染,从前台到客房服务的工作人员都是顶尖水平的。餐厅的员工和食物都非常棒。

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Hilton Tucson East的Director of Sales,负责此条点评

Thanks so much for your great review! We look forward to welcoming you back. 更多 

佛罗里达奥兰多
顶尖点评家
130条点评 130条点评
3分 2015-4-22的点评

这家酒店没有通过我的拖鞋测试。在过了一晚之后,我的新拖鞋的鞋底就变脏了。淋浴那里有些霉斑,窗户上面有些油漆和污渍,特别脏,根本看不到外面。空调整晚都发出噪声,除了这里的希尔顿床,晚上睡得很差。早餐一般,我觉得对于希尔顿酒店来说,非常差。我们非常想要享受这里的住宿,前台的工作人员非常愉悦。我们跟酒店要了两次钥匙,因为第一次我们的房卡到不了行政楼层,第二次我的房卡进不了房间。这家酒店非常需要装修一下。我们不会再来了。

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Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your review. The rooms department has taken your comments for action. We apologize you did not enjoy... 更多 

资深点评员
6条点评 6条点评
5分 2周前点评
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I enjoyed my stay here! The atrium style set up of hotels are always enjoyable. That's why this and the Viscount Suite Hotel down the street are my favorites. The staff is great and always willing to help. Food is excellent. This hotel was built in about the mid 80s and last renovated maybe late 90s early 2000s but honestly,... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your five star review. We proudly finished our 18 month renovation in 2010. Thank you for noticing... 更多 

3分 2周前点评
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As a corporate business customer, I decided to pay extra for the 'Executive Breakfast' and the 'End of Day' food display on the 7th Floor. Both were major disappointments. No eggs and bacon were served in the mornings, and the one hot dish served at night with cheese and crackers or nachos was terrible. For the Hilton Brand, the offerings... 更多 

与 Hilton Hotels & Resorts 合作收集的点评

Hilton Tucson East的Director of Sales,负责此条点评

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点评员
3条点评 3条点评
5分 2周前点评
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I was skeptical coming in after reading some negative reviews but was pleasantly pleased with our stay. Very nice hotel and contrary to a couple posts, upgrading to the Executive level was certainly worth it. Only complaint was that the room thermostats need to be where the guests can set the temperature lower. I plan on staying here again in... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your five star review! And thank you for reading through all the reviews to be able to... 更多 

资深点评员
9条点评 9条点评
4分 2周前点评
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I really like this hotel. I stay on the executive level which includes breakfast, happy hour and so many snacks dinner isn't necessary. I have two issues with the room. One-there are no full size mirrors in the room although there is ample space on the walls. Second , in the bathroom, there is no where to put the shampoo... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your review. We are so pleased you loved our Executive Level with complimentary continental breakfast and evening... 更多 

资深点评家
46条点评 46条点评
3分 2周前点评
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We had a family event recently that booked a number of rooms. The staff was quite pleasant and professional and tried their best to make our stay a pleasure. The rooms are unexceptional and would do with updating. The rooms need mini-fridges (we asked for and got one). The breakfast (included in our rate) was bland and tasteless. Don't recommend... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your review. Our team enjoyed your family and was happy to receive a positive evaluation from the... 更多 

科罗拉多丹佛
1分 2周前点评 通过移动装置
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Stayed for a wedding on the executive floor. Shower did not work, toilet barely flushed, and I found a box of Viagra in the room left behind by a previous guest. We had to wait forever for lunch at the restaurant (go across the parking lot to Culvers instead). Disaster overall, and only a brief, panicked apology when I called... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you... 更多 

科罗拉多丹佛
顶尖点评家
172条点评 172条点评
3分 3周前点评
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Essentially a business hotel, rooms nothing special. Our 2nd floor room was very satisfactory in convenience to the restaurant and pool, but not noisy or crowded. Discrepancy between on line price and actual; terminal hold with Hilton main number useless. Breakfast inexpensive buffet with good quality, though not huge selection. Good table service. Pool terrace a show stopper, unused by... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your review. We appreciate your comments about how clean our hotel is and how you enjoyed our... 更多 

新墨西哥Las Cruces
资深点评家
23条点评 23条点评
4分 3周前点评
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I enjoyed this hotel. It is old, so the bed was lumpy, but very comfy. I loved the abundance of pillows. The room was very clean, every corner and shelf had been cleaned thoroughly. The hotel pool was small and beautiful, not at all crowded, even on a hot weekend day. Staff was friendly and helpful. The location was good,... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your review. We are disappointed that you did not enjoy the Hilton Serenity Beds, but we are... 更多 

2分 3周前点评
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We needed a "pet-friendly" hotel as we had our 4.3 pound dog with us. The non-refundable pet fee of $50 is absolutely ridiculous. I can understand charging a small fee, as well as a fully refundable fee (as competitors do) after check-out to ensure that the room was not damaged; however, a $50 non-refundable fee is absurd in this day... 更多 

与 Hilton Hotels & Resorts 合作收集的点评

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your review. We are disappointed that the pet charge ruined your stay. The pet fee is not... 更多 

5分 4周前点评
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Our stay was very nice i would definately come and stay here again. Everyone was very friendly it was refreshing. The only complaint we had was that the airconditioning unit in the room was very noisy but other than that nothing to complain about.

与 Hilton Hotels & Resorts 合作收集的点评

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your five star review! I'm sorry we didn't get the opportunity to look at your AC cabinet... 更多 

5分 4周前点评
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Fabulous! great staff, always willing to help. Older hotel but clean as a whistle. i highly recommend it. Great breakfast. Shuttle service to nearby attractions and stores. conveniently located. less than 30 mins to airport. i will definitely use this hotel when ever i go ti tucson to visit my grandchildren.

与 Hilton Hotels & Resorts 合作收集的点评

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your five star review! We appreciate you recognizing our fabulous staff--the best in Tucson. We hope to... 更多 

科罗拉多Parker
5分 4周前点评
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My wife and I enjoyed a three-night stay at the Hilton East in Tucson recently and we could not be more pleased. We treated with kindness and everyone on the staff seemed to go out of their way to make our stay most enjoyable. The beds was exceptionally comfortable and the morning breakfasts were superb. We will be back for... 更多 

Hilton Tucson East的Director of Sales,负责此条点评

Thank you for your five star review! And thank you for noticing our world class staff. Come and visit again... 更多 

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