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Extended Stay America - North Chesterfield - Arboretum

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在81家里士满酒店排名第71
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87条来自 TripAdvisor 社区的点评

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开始撰写 Extended Stay America - North Chesterfield - Arboretum 的点评
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弗吉尼亚麦克莱恩
5条点评
3周前点评
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The kitchenette in room was NOT properly cleaned (drawers dirty with some leftover something in them) the handles of the cupboards were sticky and gross. The room (a suite?) came with two bathrooms one of which did NOT have toilet paper. Asked for it twice and never got any. (Some other guests complained too and received no response either). The... 更多 

Manager_11525,Extended Stay America - North Chesterfield - Arboretum 的 Manager,回复了这篇点评

Thank you for taking the time to provide your feedback about our hotel. I am sorry to hear that your... 更多 

威斯康星Mazomanie
8条点评
2016-11-16的点评 通过移动设备发表
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We booked a room on Priceline and it did not allow us to select beds or number of people. Since there were 3 of us, we asked for a room for 2 beds upon arrival. The front desk young ladies seemed to be in training and didn't know what to do so they asked the unpleasant supervisor in the next... 更多 

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卡罗莱纳州夏洛特
1条点评
2016-11-6的点评 通过移动设备发表
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They did not have the room I booked (2 queens) so they put us in a room with a king and a pull out couch, calling it an "upgrade." The place is dirty(there were remaining items from a previous occupant), they didn't have linens for the pullout bed, no towels, and there were bugs in the bathroom. We had to... 更多 

Manager_11525,Extended Stay America - North Chesterfield - Arboretum 的 Manager,回复了这篇点评

Your review was recently brought to our attention, and we would like to take a moment to respond. Your experience... 更多 

马里兰Oakland
3条点评
2016-9-26的点评
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Great location. Nice employees. Safe place. No ice machine. Dirty rooms. Bathroom had mold. Refrigerator had mold. The rug was worn and stained. The hallway smelled. I refused to use the shower as it had a soapy/stain film. The pillows were terrible. One was chopped up hunks of foam inside a pillow case. One of the beds was missing a... 更多 

Manager_11525,Extended Stay America - North Chesterfield - Arboretum 的 Manager,回复了这篇点评

Thank you for taking the time to write a review of your stay. We appreciate your kind words regarding the... 更多 

康涅狄格旧塞布鲁克
23条点评
2016-9-13的点评
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I had the pleasure of staying here for a week in August. The hotel is clean and met my needs for my stay. The one area that they were addressing while I was there,. training was in progress by a corporate person,Mary was trying to improve the situation. They had a few new employees at the desk. I am sure... 更多 

佛罗里达Saint Augustine Beach
1条点评
2016-7-16的点评 通过移动设备发表
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My daughter gave birth 4 weeks early. On the same night their water pipes broke . Due to the water damage their insurance company put them up at this location , 2 weeks later I came to lend what help I could, I arrived in town super late and got a room for the night to be close I paid... 更多 

3条点评
2016-7-7的点评
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I recently visited the Richmond, VA area and stayed at this hotel. The exterior of the hotel was apparently under "cosmetic construction" and the interior was in need as well. I am certain the rooms were what one would expect for a place that people sometimes reside at for months at a time. What I didn't expect was the confederate... 更多 

佛罗里达坦帕
14条点评
2016-5-22的点评
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Clean and relatively safe. Parking is easy. Did not clear snow after snowstorms. Maid went in room even when I'd told desk I didn't want room cleaned. Unit is well lit and modern. Carpet nice. Bed firm but not rock hard. Stayed for 3 months and only issue was clueless manager being unwilling to give a decent deal...had to keep... 更多 

Manager_11525,Extended Stay America - North Chesterfield - Arboretum 的 General Manager,回复了这篇点评

I want to thank you for taking the time to post a review of your stay. We appreciate you letting... 更多 

5条点评
2016-5-4的点评 通过移动设备发表
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We booked this hotel through Expedia non-refundable, otherwise we would have gone somewhere else. First there was absolutely no information in the room about TV stations, local information, wifi, etc. The room was supposed to be a studio and it did have cabinets, a fridge, and a two burner stovetop. But nothing else. The cabinets were empty and the wood... 更多 

Manager_11525,Extended Stay America - North Chesterfield - Arboretum 的 General Manager,回复了这篇点评

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts... 更多 

马里兰Waldorf
8条点评
2016-4-4的点评
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Okay, where do I even begin? Well lets just start from the beginning. Upon arriving to the hotel, we were unloading and noticed a bunch people just hanging outside smoking, drinking, etc. Now that wasn't a big deal. However, the cigarette butts and empty beer bottles stay outside on the grounds the entire weekend that we were there. No one... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 含早餐
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
客房类型
  • 小厨房
  • 套房
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务
  • 含早餐
  • 会议室

Extended Stay America - North Chesterfield - Arboretum的其它相关信息

地址: 241 Arboretum Place, Richmond, VA 23236 (原名Homestead Studio Suites - Richmond - Midlothian)
地区: 美国 > 弗吉尼亚 > 里士满
价格区间: ¥618 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - North Chesterfield - Arboretum 2.5*
房间数: 134
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