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Holiday Inn Richmond South-Bells Road

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在85家里士满酒店排名第40
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Holiday Inn Richmond South-Bells Road
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236条来自 TripAdvisor 社区的点评

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卡罗莱纳州Marion
4条点评
2分 3周前点评
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This hotel left much to be desired in terms of service. Upon arrival, there was no clerk at the desk or within sight. I waited approximately 10 minutes before anyone arrived to complete my check-in. When I arrived in my room, there was a large area of standing water in front of the air conditioner. I notified the front desk... 更多 

Doug V,Holiday Inn Richmond South-Bells Road 的 Guest Relations Manager,回复了这篇点评

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the... 更多 

新泽西纽瓦克
31条点评
3分 4周前点评 通过移动设备发表
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Overall nice hotel. Last minute reservation due to problems at another hotel. Encountered problems with the front desk clerk at check in and the restaurant for breakfast. The gentleman at the front desk was rude but was finally able to check in after he was able to locate a room. Upon arrival, he claimed that he had no availability even... 更多 

Doug V,Holiday Inn Richmond South-Bells Road 的 Guest Relations Manager,回复了这篇点评

Extremely sorry for your guest experiences at check in & at restaurant for breakfast. I will share this with our... 更多 

佛罗里达西棕榈滩
3条点评
1分 2016-8-7的点评 通过移动设备发表
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I'm sitting in my so called "hotel room" right now and I'm so tired and disgusted. My family and I are on our way home to Florida from a long drive from New York. The first room I given the refrigerator didn't work which is necessary because I have beast milk for my nursing baby. 2nd room the bed linen... 更多 

IHGService,Holiday Inn Richmond South-Bells Road 的 Guest Relations Manager,回复了这篇点评

Dear kisha21, Thank you so much for staying with us and for taking the time to leave us your feedback.... 更多 

6条点评
5分 2016-8-7的点评
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I read a few negative reviews before I stayed (although the majority were positive), and I have NO IDEA why the negative ones were written. We were greeted and checked in promptly and asked whether we had a preference of floors to stay on. Our room was clean and comfortable and had everything we needed. The hotel staff was outgoing... 更多 

Doug V,Holiday Inn Richmond South-Bells Road 的 General Manager,回复了这篇点评

thank you for great review, I will share this with my staff. we hope to see you next time you... 更多 

143条点评
2分 2016-8-6的点评 通过移动设备发表
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Slow check in. Got harassed at check out time twice when we didn't realise checkout was 11am not 12pm like EVERY other hotel of 6 we stayed in on our road trip. The bathroom was so dark, the shower didn't work properly, no hot water! Tiny sink in huge bathroom.Room was tiny despite being an Access room. Bed was itchy.... 更多 

Doug V,Holiday Inn Richmond South-Bells Road 的 Manager,回复了这篇点评

Dear Guest Thank you for taking the time to let me know about the problems you encountered at our hotel... 更多 

21条点评
1分 2016-8-5的点评
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We were here for a Lacrosse tournament. The hotel was so over priced for what it was. I can't believe it is a Holiday Inn. The rooms were gross, there was hair all over my bathroom and tub when we checked and it was not the the same color hair as my daughter or I. The first day, my room... 更多 

Doug V,Holiday Inn Richmond South-Bells Road 的 General Manager,回复了这篇点评

Thank you for your comments. I review all customer feedback with our staff. This allows us to more fully, develop... 更多 

3条点评
1分 2016-8-2的点评 通过移动设备发表
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dirty, understaff and rundown. I traveled from Miami to montreal staying in holiday Inn hotels and by far this was the worst one. if you can stay away from this rundown smelly hotel. save your self the aggregation.

Doug V,Holiday Inn Richmond South-Bells Road 的 Manager,回复了这篇点评

Dear Guest Thank you for taking the time to let me know about the problems you encountered at our hotel... 更多 

2条点评
2分 2016-7-31的点评
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We stayed 3 nights. One morning got down to breakfast about 8.15 was told to come back 20min later. Went back and had to wait about another 40min for some burnt potatoes and a couple of well done sausage.....gross. Check your bill.......they tried to charge $104.00 for breakfasts when it was a;ready included. The hotel is convenient for the highway... 更多 

Doug V,Holiday Inn Richmond South-Bells Road 的 Manager,回复了这篇点评

Dear Guest Thank you for taking the time to let me know about the problems you encountered at our hotel... 更多 

密歇根休伦港
2条点评
4分 2016-7-19的点评
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The ladies at the front desk were super pleasant and we loved the clean, fresh, well kept room. The absolute worse part of my trip was the rude service I was given at the attached restaurant, Victory Grill! The waitress was very rude and I waited for 45 minutes for a burger and some pasta while my friends finished a... 更多 

南卡罗来纳北查尔斯顿
1条点评
4分 2016-7-4的点评 通过移动设备发表
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Awesome staff! Awesome stay!!! Check in was quick. In the room, it was quite and the rd and pillows were so amazing. Would recommend this hotel to anyone traveling through Richmond VA. Easy access on/off the interstate. Safe and well lighted parking lot.

Doug V,Holiday Inn Richmond South-Bells Road 的 General Manager,回复了这篇点评

Jeff: Thank you for the great comments. We hope to see you visit again soon! Sincerely Doug GM 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 客房送餐服务
关于此酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 高尔夫球场
  • 网球场
客房类型
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 会议设施
  • 客房送餐服务
  • 干洗服务
  • 自助式洗衣服务

Holiday Inn Richmond South-Bells Road的其它相关信息

地址: 4303 Commerce Rd, Richmond, VA 23234-2239
地区: 美国 > 弗吉尼亚 > 里士满
价格区间: ¥867 (基于标准间的平均价格)
酒店星级:3星级 — Holiday Inn Richmond South-Bells Road 3*
房间数: 167
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